Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was my first time shopping with this company. The delivery was fast the prices were great only unfortunately I got the wrong tires and had to return them. I got great customer service and I will come back to shop again
Great discount, free shipping, large selection on tires
Website made finding the items I was looking for easy, the price was very reasonable, and shipping was fast. 11 out of 10 stars. Will be back for my next purchase.
Super Easy Process. I love that I can use the Military Discount.
Shopping with J&P is easy, quick, and convenient. You have confidence in the selection and quality of the parts, and they arrive quickly.
Quick and easy, not like Harley's site…
Got parts quickly that dealer was out of stock of for weeks.
Picked the product purchase it and waited on shipping. Shipped quicker than anticipated. Arrived a day before expected arrival date on J&P tracking page
It appears that my order traveled around the the southern part of the country a while before It got to me. Last couple of my orders have had issues getting to me. This being said, the items have arrived intact and undamaged.
JB cycle usually always has what I'm looking for. Deliver is usually only a couple days. That's why I keep going back to them..
I hope someone will tell Pakistan they have a malfunction in their sizing...! Nice gloves if you get the right size... thank-u.
I tried to cancel my order within 3 hours of placing it. Even through it did not ship I was told it was already placed and it could not be canceled. Suggest being more flexible when order area placed.
My calves are 15.50 wide and bought the 2xl they only fit with skinny jeans. I could of used the next size up. They are a but tight.
The material is great and a good sturdy zipper. Love them
Two 5" chrome springs for an antique seat at $25 is a bargain. Chrome shop wanted $100 each to replate! Nothing against platers, "It's just buisness nothing personal".
Quickie pushrods kit were everything I could ask for, but the twin cam bearings i thought I ordered ended up being an M8 bearing. Ordered the correct ones, but still waiting.
Ordering the product was easy. The tire i received is good quality. I was surprised by the date code on it which showed it made 7 months ago. Shipping was late by 3 days. The shipping info showed it out for delivery for 3 days. When I asked about it I was told to wait longer. I was disappointed. Over all im happy with the tire just hoped I would have received it when I should have.
Couldn't be more satisified with the recommendation I received from Harley of Tucson about J&P Cycles. Super easy to order parts(rebuild kit). Was able to track my order with ease and delivery was fast!
Got your info from Harley of Tucson. Easy as 1-2-3.
Shocks looked like a return. Rubbers were old looking like that had been sitting for a while. Nothing you would want on a show style bike
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
đź“§ Email: [email protected]
📞 Call: 800-318-4823
đź’¬ Live Chat: jpcycles.com
We're here to help!
Yes I had a great experience with the website for the company and I actually got my order a day early and put it on and looks great and I would order from them again
My orders have always been shipped the same day as ordered. Most of the products have been perfect. The few times there were issues, customer service took care of it without any hastle. JP is my go to for everything motorcycle.
Always an easy process ordering from JP
Salesman in Las Vegas was very helpful and knowledgeable! My order was processed and delivered in a timely manner. Very happy and I highly recommend this company! Seat was described accurately and very comfortable right out of the box.
Has always been good!
You can actually call and the person that answers the phone knows what they are talking about
(And can speak English!)
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.


Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.