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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,834
quality
23,286
This company responds to reviews on average within 5 days

Instant Feedback

72,379 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Hooks floorboards
September 22, 2025

They are narrower than my old ones setting my feet closer to the engine and the exhaust. Left floorboard was leaning down had to build a spacer to level it out

Date of experience: September 5, 2025
New York
1 review
0 helpful votes
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Difficult to find needs/options
September 22, 2025

When looking into options for something, the page keeps leaving and it's not easy getting smacked to it. I have to repeatedly keep putting the specific Bike to make sure it fits. It should be easier to navigate and find the correct fitting pieces.

Date of experience: September 12, 2025
Wyoming
1 review
0 helpful votes
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No stickers
September 22, 2025

Got all the right stuff and on time that's great just disappointed no stickers

Date of experience: September 12, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

South Carolina
1 review
0 helpful votes
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Rim strip
September 22, 2025

Fast and affordable. The rim strip I bought showed up a little earlier than expected so that's always a plus

Date of experience: September 12, 2025
District of Columbia
1 review
0 helpful votes
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Shopping was easy shipping was fast
September 22, 2025

As the title says. I have not installed the parts yet

Date of experience: September 12, 2025
Arizona
1 review
0 helpful votes
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Good service
September 22, 2025

Got my order in record time and it was the perfect size for the bike i have

Date of experience: September 9, 2025
Rhode Island
1 review
0 helpful votes
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1st time buying from J&P Cycles
September 22, 2025

Great ordering experience
Fast shipping
Discounts offered!

Date of experience: September 12, 2025
Wisconsin
1 review
0 helpful votes
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Aftermarket parts are lacking in quality
September 22, 2025
Updated review

Generator for a 1973 sporty works and functions fine…. However the 5/16" x 24 threads for the main mounting bolts, stripped with very little force. I chose to buy a helicoil kit and fix myself, rather than send back and wait. Also, the Led Sled rigid frame I purchased a year plus ago, which I finally mounted the motor on, doesn't fit properly. The rear motor mounts were welded crooked, and tilted. I will have to cut the mounts and realign them properly. That will not be an easy task. That is my decision rather than the hassle of returning, waiting, and hoping for something done properly.

Date of experience: September 12, 2025

Chat was very helpful
November 12, 2024
Previous review

Chat was very helpful

Date of experience: November 2, 2024
Illinois
1 review
0 helpful votes
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Fast delivery
September 22, 2025
Updated review

Fast delivery and easy to find my parts on the site

Date of experience: September 12, 2025

No comments at this time
September 11, 2025
Previous review

No comments at this time

Date of experience: September 1, 2025
New Jersey
1 review
0 helpful votes
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Front tire for
September 22, 2025

As always, your agents that answer the phone and help me are always professional and know exactly what to do to help me. Keep up the good

Date of experience: September 12, 2025
Canada
1 review
0 helpful votes
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Saddleman seat
September 22, 2025

Ordered a saddleman seat through JP cycle and it arrived from the US to Canada way quicker then expected and it was very well packaged. I always have good experience with JP cycle

Date of experience: September 12, 2025
New York
1 review
0 helpful votes
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Actions speak louder than words, great parts.
September 22, 2025
Updated review

Contacted JandP cycles for the parts I needed, the response was immediate and satisfactory, I haven't installed them yet but will soon, Your the best, thanks!

Date of experience: September 12, 2025

Easy to choose part, always check for correct fitment,...
September 11, 2025
Previous review

Easy to choose part, always check for correct fitment, the rest was… easy!

Date of experience: September 1, 2025
Pennsylvania
1 review
0 helpful votes
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Awesome job getting my needs taken care of
September 22, 2025
Updated review

The parts arrived in perfect condition, the package was no damage. They gaskets & seals should let me make this evo less leaky.

Date of experience: September 12, 2025

Fast & easy
September 11, 2025
Previous review

Fast & easy.

Date of experience: September 1, 2025
Florida
2 reviews
0 helpful votes
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Harley engine fan
September 22, 2025
Updated review

Ordered "Love Jugs" engine cooler fans. Called and talked to order desk to make sure would fit my bike and asked if any extra wire harness or anything needed. Representative was very helpful and delivery came as expected. I installed the product on the bike myself and love it.

Date of experience: September 12, 2025

Curved windshield
May 22, 2025
Previous review

J and P always great service. After putting the curved (yellow) windshield on my bike I will need to get used to it. The curvature "distorts" the images view through it and might affect the aerodynamics of the bike. But willing to try it out for a while before final opinion.

Date of experience: May 12, 2025
Michigan
1 review
0 helpful votes
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Easy hassle proof ordering.
September 22, 2025

Ordering process makes it very easy to verify that the part you are ordering will fit your bike.

Date of experience: September 12, 2025
Hawaii
1 review
0 helpful votes
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Prompt services
September 22, 2025

Quick shipping and easy online ordering, great product

Date of experience: September 12, 2025
Tennessee
2 reviews
0 helpful votes
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Nolan Helmet
September 22, 2025
Updated review

Thanks for having one of the few size medium N90 Nolan helmets in the US. It is a lot litter than my N100-5.

Date of experience: September 12, 2025

Have items on web page in store and with a great price
September 7, 2025
Previous review

Have items on web page in store and with a great price.

Date of experience: August 28, 2025
Kansas
1 review
0 helpful votes
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Wrong item
September 22, 2025

Ordering was easy and shipping was very quick. I must have read the description wrong because, these bars were not set up for throttle by wire. This is the reason for the return

Date of experience: September 12, 2025
Florida
1 review
0 helpful votes
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Ride on
September 22, 2025

Always trusted j&p cycles. Always had what I've needed, no problems.

Date of experience: September 12, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Texas
1 review
0 helpful votes
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Klock Werks windshield
September 22, 2025
Updated review

Website is very easy to navigate, making the ordering process a breeze.

Date of experience: September 12, 2025

First time customer, Thank you
September 11, 2025
Previous review

First time customer, Thank you

Date of experience: September 1, 2025