Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I contacted my local J&P...in Sturgis but the parts I needed were not in stock. I checked the website and ordered them there. I had to pay a little shipping but it was cheaper than the gas would have been to drive to the store. All is good.
Most of the time jp has what i need and most of the time they have everything i technically DONT NEED but buy anyways! Great to work with.
Install was easy. Product looks great. Just doesn't seem to fit the ape-hangers the way I thought. I might have to create a rubber shim for them to sit higher on the bars.
Plastic with shrink wrapped for shipping in the plastic got so hot that was melted to the derby cover and was very very hard to remove!
A very helpful and answering questions when looking for parts
Transferred to a mechanic who was knowledgeable and got the part I needed. Much thanks
Received my order very quickly split between a Thursday and the following Monday.
Bought an All Balls starter for my '09 Road Glide. Price and quality were really good, and shipping to Canada was very fast. My only criticism is that the OEM starter was black powdercoat while the aftermarket was only painted black. It is noticeable, so hopefully this will be corrected.
The master link I received did not fit! I made it fit by grinding one side down. Can't ride it like that! But had it get the bike back together! Still looking for the correct link!
Had an issue with shipping/delivery date not on time but a member with customer service responded right away and made sure my order was still on the way and refunded the extra amount paid for 2 day shipping.
Hard to get parts for a shovel head at the dealers, and there are a lot of older bikes out there, Thanks J&P for having a line of that hard to find, older bike stuff
Did good finding correct parts, just not that computer friendly
These blue James seals are easier to install than the factory part.
I was in a bind and needed to replace the gasket for my primary cover. I was able to find a replacement on the website for half the price of Harley, and it arrived on my doorstep a few days later.
I ordered a front and rear set of brake pads for my 06 harley davidson street glide when my package arrived it on had one set so I phoned them they investigated and said that it was suppose to one or the other the photo shows all the pads I need and it didn't ask me if I wanted front or rear pads... jp Cycles won't send me what's missing and tried to get me to pay to get the rest of my pads.I told them no and am returning them that was false advertisement.
Order fuel filter for my 2000 road king, fast shipping and part was exactly the part I needed.
My parts came very quickly and were perfect. Priced cheaper than the shops.
Good place to shop for parts needed get that are hard to find!.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

