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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Searching for parts onsite is challenging at times
But my orders are always shipped on time returns are also easy the RPM membership is the way to go
Easy to find possible parts and easy to verify fitment. I know I can find the sheet metal in advance to paint fenders, etc. a different color.
Easy and fast. Shipped fast. Arrived in perfect condition.
The front shocks cap nut socket was the right tool for the right price
I've ordered parts from J&P Cycles on other occasions. Customer service has always been good the correct parts have been shipped to me and were delivered quickly.
Found the part I need for my 1972 flh! In stock I ckecked 5 days later because it didn't ship and was told
You did not have it in stock and you where getting it from another distributor! 1
Found the part I need for my 1972 flh!
Pretty quick and easy to find what i was looking for in the tire department with no issues
Products that I ordered where what I was looking for and a perfect fit
I couldn't have done the order without the help of your customer support staff! Thank You!
As always, service was excellent. Recommend them for your parts, needs.
My helmet was too tight with medium pads. I can wear my helmet in comfort now.
Easy site to navigate to, easy to order, broad choice of parts
Had everything I needed at a good price. Always a pleasure to do business with.
The tourpak latch was easy to search out and installed easily. It was a direct fit.
Very good and fast delivery. Part was exactly what I needed.
I'm frustrated with buying next day shipping. One item said ships within 24 hours and the other said next business day. The next business day item shipped fine but the ship within 24 hour item took 4 days to ship. That's crazy for price I paid.
It was nice knowing that I wouldn't have to check on my package! Did it ship, where exactly is it? I allways trust in there system. I would like to say, and I believe I speak for everybody who rides a Harley, that I wish you guys would put out another big catalog.
All was handled re: my question & more!
Experience was Fantastic!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

