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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,845
quality
23,374
This company responds to reviews on average within 5 days

Instant Feedback

72,582 reviews

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California
1 review
0 helpful votes
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My searches and orders
July 27, 2024
Updated review

Searching for parts onsite is challenging at times
But my orders are always shipped on time returns are also easy the RPM membership is the way to go

Date of experience: July 16, 2024

Easy fast great
January 19, 2024
Previous review

Easy fast great

Date of experience: January 19, 2024
Washington
1 review
0 helpful votes
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Speedometer
July 27, 2024

Easy to find possible parts and easy to verify fitment. I know I can find the sheet metal in advance to paint fenders, etc. a different color.

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Good place to shop.
July 26, 2024

Easy and fast. Shipped fast. Arrived in perfect condition.

Date of experience: July 16, 2024
Iowa
1 review
0 helpful votes
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Good service, good products
July 26, 2024
Updated review

The front shocks cap nut socket was the right tool for the right price

Date of experience: July 16, 2024

Great service
June 11, 2024
Previous review

Great service

Date of experience: June 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great service
July 26, 2024

I've ordered parts from J&P Cycles on other occasions. Customer service has always been good the correct parts have been shipped to me and were delivered quickly.

Date of experience: July 16, 2024
South Carolina
1 review
0 helpful votes
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In stock!
July 26, 2024
Updated review

Found the part I need for my 1972 flh! In stock I ckecked 5 days later because it didn't ship and was told
You did not have it in stock and you where getting it from another distributor! 1

Date of experience: July 16, 2024

Found the part I need for my 1972 flh!
July 12, 2024
Previous review

Found the part I need for my 1972 flh!

Date of experience: July 2, 2024
Wisconsin
1 review
0 helpful votes
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Great service
July 26, 2024

Pretty quick and easy to find what i was looking for in the tire department with no issues

Date of experience: July 16, 2024
Michigan
1 review
0 helpful votes
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Very prompt
July 26, 2024
Updated review

Products that I ordered where what I was looking for and a perfect fit

Date of experience: July 16, 2024

Great service
May 24, 2024
Previous review

Great service. Timely shipping

Date of experience: May 13, 2024
Missouri
1 review
0 helpful votes
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I couldn't have done the order without the help of your customer support staff! Thank You!

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Dunlop
July 26, 2024

I ordered the tire for my Harley and received it in 2 days! Thanks guys!

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Motorcycle parts
July 26, 2024

As always, service was excellent. Recommend them for your parts, needs.

Date of experience: July 16, 2024
Colorado
1 review
0 helpful votes
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What I needed.
July 26, 2024

My helmet was too tight with medium pads. I can wear my helmet in comfort now.

Date of experience: July 16, 2024
California
2 reviews
0 helpful votes
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Locating my item was easy
July 26, 2024

Easy site to navigate to, easy to order, broad choice of parts

Date of experience: July 16, 2024
Texas
2 reviews
0 helpful votes
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Just what I needed
July 26, 2024

Had everything I needed at a good price. Always a pleasure to do business with.

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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Part fit as it was intended
July 26, 2024

The tourpak latch was easy to search out and installed easily. It was a direct fit.

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Motorcycle battery
July 26, 2024

Very good and fast delivery. Part was exactly what I needed.

Date of experience: July 16, 2024
Missouri
1 review
0 helpful votes
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Delivery
July 26, 2024

I'm frustrated with buying next day shipping. One item said ships within 24 hours and the other said next business day. The next business day item shipped fine but the ship within 24 hour item took 4 days to ship. That's crazy for price I paid.

Date of experience: July 16, 2024
Canada
1 review
0 helpful votes
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New pipes
July 26, 2024

Found what I wanted, got the sale price, order came quick, no issues, exactly how you want the transaction to be done

Date of experience: July 16, 2024
California
1 review
0 helpful votes
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It was very easy!
July 26, 2024
Updated review

It was nice knowing that I wouldn't have to check on my package! Did it ship, where exactly is it? I allways trust in there system. I would like to say, and I believe I speak for everybody who rides a Harley, that I wish you guys would put out another big catalog.

Date of experience: July 16, 2024

Need new catalog
February 2, 2024
Previous review

Need new catalog

Date of experience: February 2, 2024
California
1 review
0 helpful votes
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Top flight!
July 26, 2024

All was handled re: my question & more!
Experience was Fantastic!

Date of experience: July 15, 2024