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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I needed some new mirrors. I went online found what I needed at JP cycle ordered the mirrors at a decent price And they shipped out the same day and arrived in a timely fashion
So far, easy to order, fit perfectly. A bit smaller than stock but passed inspection.
Other than the heat deflectors for my bike that are never in stock everything is good and parts are right
Products were as described and met my expectations. Order was placed online with no issues and secured. I highly recommend J&P Cycles for your motorcycle needs.
Had to get some parts for my primary quickly.
They had to parts in stock and at a reasonable price.
They got the order done and our to me in a few days instead of everywhere else being a week and half.
Use J&P always and will continue to use them. Fair price, great service.
The survey is annoying
I ordered 2 things
I got 1 so far
So?
I'm waiting.
Very easy to order and quick response. Great with communication and notifications.
Great place to shop, everything arrived fast in perfect condition, great quality.
Ordered my tires they beat every body's price. Ordered on a Saturday showed up on my door on a Tuesday fast shipping and great service
Great website and easy ordering
Quick shipping. Always have good experience with them.
The "catalog' is sorted by make of the bike, year and model than by name of the item, so if you're looking at saddle bags that's all you see, and lots of choices in manufactures and prices. I was looking at directional control modules for an HD. So, it all well thought out, and checking out is straight forward very clean and logically laid out.
Lots of helmet brands are out of stock for mediums. I wanted a Scorpian but bought a Shoei. Good hemet just a little high priced.
Lots of helmet brands are out of stock for mediums
I found it very easy to find what i was looking for. It was easy to check out. You guys are great!
I had never seen exhaust gaskets sold other than a set, I was shocked to see only 1 of the needed gaskets enclosed. Since the shipping charge is nearly double the cost of the single gasket I will need I guess I'll chalk it up to experience, requiring closer attention to reading all the print.
Great product and fast shipping. Excellent customer service.
Great customer service. The product does come with all items needed to complete the job
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

