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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,853
quality
23,409
This company responds to reviews on average within 5 days

Instant Feedback

72,640 reviews

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Nebraska
1 review
0 helpful votes
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I needed some new mirrors. I went online found what I needed at JP cycle ordered the mirrors at a decent price And they shipped out the same day and arrived in a timely fashion

Date of experience: July 18, 2024
Virginia
1 review
0 helpful votes
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So far, easy to order, fit perfectly. A bit smaller than stock but passed inspection.

Date of experience: July 18, 2024
Wisconsin
2 reviews
0 helpful votes
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Easy to find. Good part
July 28, 2024

Other than the heat deflectors for my bike that are never in stock everything is good and parts are right

Date of experience: July 18, 2024
Georgia
1 review
0 helpful votes
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Great products
July 28, 2024

Products were as described and met my expectations. Order was placed online with no issues and secured. I highly recommend J&P Cycles for your motorcycle needs.

Date of experience: July 18, 2024
Georgia
1 review
0 helpful votes
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July 28, 2024

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Date of experience: July 18, 2024
Tennessee
1 review
0 helpful votes
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Good Part & quick delivery
July 28, 2024

Had to get some parts for my primary quickly.
They had to parts in stock and at a reasonable price.
They got the order done and our to me in a few days instead of everywhere else being a week and half.

Date of experience: July 18, 2024
Michigan
1 review
0 helpful votes
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I have used J&P cycle tons.
July 28, 2024
Updated review

Use J&P always and will continue to use them. Fair price, great service.

Date of experience: July 17, 2024

Use J&P always
July 14, 2024
Previous review

Use J&P always

Date of experience: July 3, 2024
Minnesota
2 reviews
0 helpful votes
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July 28, 2024

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Date of experience: July 17, 2024
Pennsylvania
1 review
0 helpful votes
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Speakers
July 28, 2024

I like shopping from home, it's also nice that JPs lets me know the part will fit my bike.

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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I ordered 2 things n got 1 so?
July 28, 2024

The survey is annoying
I ordered 2 things
I got 1 so far
So?
I'm waiting.

Date of experience: July 17, 2024
Connecticut
2 reviews
0 helpful votes
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Very easy to order and quick response. Great with communication and notifications.

Date of experience: July 17, 2024
Nebraska
1 review
0 helpful votes
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Love it, great place to shop
July 28, 2024
Updated review

Great place to shop, everything arrived fast in perfect condition, great quality.

Date of experience: July 17, 2024

J&P is my go to
October 6, 2023
Previous review

J&P is my go to. Great products and services

Date of experience: October 6, 2023
Washington
1 review
0 helpful votes
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Fantastic service
July 27, 2024

Ordered my tires they beat every body's price. Ordered on a Saturday showed up on my door on a Tuesday fast shipping and great service

Date of experience: July 17, 2024
Maine
1 review
0 helpful votes
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Quick
July 27, 2024
Updated review

Great website and easy ordering
Quick shipping. Always have good experience with them.

Date of experience: July 17, 2024

Quick ordering
April 26, 2024
Previous review

Quick ordering was impressed with the timely delivery.

Date of experience: April 15, 2024
Colorado
1 review
0 helpful votes
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The "catalog' is sorted by make of the bike, year and model than by name of the item, so if you're looking at saddle bags that's all you see, and lots of choices in manufactures and prices. I was looking at directional control modules for an HD. So, it all well thought out, and checking out is straight forward very clean and logically laid out.

Date of experience: July 17, 2024
Texas
2 reviews
0 helpful votes
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Harley Stuff
July 27, 2024
Updated review

Lots of helmet brands are out of stock for mediums. I wanted a Scorpian but bought a Shoei. Good hemet just a little high priced.

Date of experience: July 17, 2024

Lots of helmet brands are out of stock for mediums
July 13, 2024
Previous review

Lots of helmet brands are out of stock for mediums

Date of experience: July 3, 2024
Indiana
1 review
0 helpful votes
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Very happy
July 27, 2024

I found it very easy to find what i was looking for. It was easy to check out. You guys are great!

Date of experience: July 17, 2024
Illinois
1 review
0 helpful votes
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Somewhat dissapointed
July 27, 2024

I had never seen exhaust gaskets sold other than a set, I was shocked to see only 1 of the needed gaskets enclosed. Since the shipping charge is nearly double the cost of the single gasket I will need I guess I'll chalk it up to experience, requiring closer attention to reading all the print.

Date of experience: July 17, 2024
South Carolina
1 review
0 helpful votes
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Chrome turn signals
July 27, 2024
Updated review

Great product and fast shipping. Excellent customer service.

Date of experience: July 17, 2024

Great shopping experience
June 13, 2024
Previous review

Great shopping experience.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Great customer service. The product does come with all items needed to complete the job

Date of experience: July 17, 2024