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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great products, super fast delivery to Australia.
Order arrived in 7 days.
Great quality goods.
It was good. :) better than other places I shop on. But your search feature should be more precise.
Experience was great. Fast service and fast delivery. Shipping took place the day I ordered and had mufflers within 3 days. They sound amazing also. Just what I was looking for.
Both lower front brake line snapped at the 90 on Thursday (the 4th of July). Ordered the replacements on the website that day. Wasn't expecting to get the order until Tuesday or Wednesday, packing was on my porch on Saturday. Highly impressed and appreciated.
Every time I have ever ordered from J&P, parts are always in stock and ship quickly. Packaging is always great and I have never had anything damaged when I open the box.
I had my list together of the Thrashin Supply products I wanted to order and I needed to ask a question about them. I called J&P and spoke to someone. He answered my questions and talked me into the RPM program. This saved me money and also gave me money off my next order. I ordered top triple tree, risers, bars, gauge relocation and perch clamps for my Road Glide. Everything was in stock and came in less than a week. Excellent customer service every time I order from J&P.
The website is very easy to use, quick delivery, of quality parts! Definitely would recommend to friends and fellow bikers..
Fast shipping on parts for old motorcycles that isn't carried by anyone else at a good quality.
I get what I need for old bikes, thanks
A little disappointed about what is being offered for my model, it is a 2024 and I know things just aren't like they were 20 years ago with available options
Excellent book, arrived on time, the right book that I was looking for.
Thanks for the options.
I haven't tried it yet.
I'll let you know.
Easy to shop and fast delivery. Easy to get exact fitting parts as you can enter your make and model of motorcycle/
JP was knowledgeable and confirmed correct part needed for a classic historical bike
I recently moved and placed an order with my old address. The order shipped so quick I was not able to stop/ change the address. After the order was deliveries to the wrong address, J&P sent a replacement order to the correct address at no cost to me. Communication was fast and professional (even tracking over a wknd). These guys went over and above even thou it was my error.
As always I had no trouble finding exactly what I needed online. Makes it even easier having my bike info saved so I can see what applies to me any other way. No other words needed.I have never been disappointed or had any delays or issues. No need to go anywhere else!
They should come in a pair not single. 140$ for both is a bit steep.
Always able to answer questions and help with items ordered for bike and very knowledgeable.
Sturgis JP cycle had everything I needed to rebuild my 99 Evo engine. Parts showed up fast. I have no complaint with them guys. They are real good to work with.
Was able to get a replacement battery that fist my iron 883. Delivered on time works perfectly.
Easy and quick to find what I needed and ordering was easy as well
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

