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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,857
quality
23,423
This company responds to reviews on average within 5 days

Instant Feedback

72,701 reviews

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Australia
2 reviews
0 helpful votes
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Great selection of parts
July 29, 2024

Great products, super fast delivery to Australia.
Order arrived in 7 days.
Great quality goods.

Date of experience: July 19, 2024
Kentucky
1 review
0 helpful votes
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Harley parts
July 29, 2024

It was exactly what I ordered and a received it in a speedy time

Date of experience: July 18, 2024
Florida
1 review
0 helpful votes
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It was good. :) better than other places I shop on. But your search feature should be more precise.

Date of experience: July 18, 2024
Idaho
2 reviews
0 helpful votes
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Slip on mufflers
July 29, 2024

Experience was great. Fast service and fast delivery. Shipping took place the day I ordered and had mufflers within 3 days. They sound amazing also. Just what I was looking for.

Date of experience: July 18, 2024
Tennessee
1 review
0 helpful votes
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Brake line replacement
July 29, 2024

Both lower front brake line snapped at the 90 on Thursday (the 4th of July). Ordered the replacements on the website that day. Wasn't expecting to get the order until Tuesday or Wednesday, packing was on my porch on Saturday. Highly impressed and appreciated.

Date of experience: July 18, 2024
North Carolina
1 review
0 helpful votes
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Klockwerks purchase
July 29, 2024
Updated review

Every time I have ever ordered from J&P, parts are always in stock and ship quickly. Packaging is always great and I have never had anything damaged when I open the box.

Date of experience: July 18, 2024

Thrashin Supply products
June 29, 2024
Previous review

I had my list together of the Thrashin Supply products I wanted to order and I needed to ask a question about them. I called J&P and spoke to someone. He answered my questions and talked me into the RPM program. This saved me money and also gave me money off my next order. I ordered top triple tree, risers, bars, gauge relocation and perch clamps for my Road Glide. Everything was in stock and came in less than a week. Excellent customer service every time I order from J&P.

Date of experience: June 19, 2024
West Virginia
2 reviews
0 helpful votes
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The website is very easy to use, quick delivery, of quality parts! Definitely would recommend to friends and fellow bikers..

Date of experience: July 18, 2024
Texas
1 review
0 helpful votes
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Great job at what yall do.
July 29, 2024
Updated review

Fast shipping on parts for old motorcycles that isn't carried by anyone else at a good quality.

Date of experience: July 18, 2024

I get what I need for old bikes, thanks
March 25, 2024
Previous review

I get what I need for old bikes, thanks

Date of experience: March 15, 2024
Ohio
1 review
0 helpful votes
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FIne
July 28, 2024

A little disappointed about what is being offered for my model, it is a 2024 and I know things just aren't like they were 20 years ago with available options

Date of experience: July 18, 2024
Tennessee
1 review
0 helpful votes
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Repair guide
July 28, 2024

Excellent book, arrived on time, the right book that I was looking for.

Date of experience: July 18, 2024
California
2 reviews
0 helpful votes
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Tool bag roll
July 28, 2024

Thanks for the options.
I haven't tried it yet.
I'll let you know.

Date of experience: July 18, 2024
Colorado
1 review
0 helpful votes
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Great motorcycle parts shopping.
July 28, 2024

Easy to shop and fast delivery. Easy to get exact fitting parts as you can enter your make and model of motorcycle/

Date of experience: July 18, 2024
pam s.
Ohio
1 review
0 helpful votes
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Steve's classic
July 28, 2024

JP was knowledgeable and confirmed correct part needed for a classic historical bike

Date of experience: July 18, 2024
Texas
1 review
0 helpful votes
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Over and Above
July 28, 2024

I recently moved and placed an order with my old address. The order shipped so quick I was not able to stop/ change the address. After the order was deliveries to the wrong address, J&P sent a replacement order to the correct address at no cost to me. Communication was fast and professional (even tracking over a wknd). These guys went over and above even thou it was my error.

Date of experience: July 18, 2024
Illinois
1 review
0 helpful votes
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Why go anywhere else
July 28, 2024

As always I had no trouble finding exactly what I needed online. Makes it even easier having my bike info saved so I can see what applies to me any other way. No other words needed.I have never been disappointed or had any delays or issues. No need to go anywhere else!

Date of experience: July 18, 2024
Minnesota
1 review
0 helpful votes
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Makes a big difference.
July 28, 2024

They should come in a pair not single. 140$ for both is a bit steep.

Date of experience: July 18, 2024
Illinois
1 review
0 helpful votes
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Always able to answer questions and help with items ordered for bike and very knowledgeable.

Date of experience: July 18, 2024
Utah
1 review
0 helpful votes
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Had everything I needed
July 28, 2024

Sturgis JP cycle had everything I needed to rebuild my 99 Evo engine. Parts showed up fast. I have no complaint with them guys. They are real good to work with.

Date of experience: July 18, 2024
New York
1 review
0 helpful votes
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Non HD battery replacement
July 28, 2024

Was able to get a replacement battery that fist my iron 883. Delivered on time works perfectly.

Date of experience: July 18, 2024
Vermont
1 review
0 helpful votes
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Easy and quick to find what I needed and ordering was easy as well

Date of experience: July 18, 2024