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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Awesome product!
I really like the Memphis Shades Fairing. Product was received very fast without a problem.
Everything has worked and been good so far hope it stays that way
Ordered seat on Friday afternoon and it was delivered late Saturday afternoon. Out standing!
I have been working on and off with JMP cycles and building motorcycles for the last 10 years and I have always been happy about my purchase excited about the customer service experience and never dissatisfied with anything that they've done or products that they sold. J&P cycles is 100% committed to the writer and their actions. Customer service prices and engagement with the culture proves that every time.
Joseph was the individual who helped me get to the very end of this purchase, and this purchase was flawless. They perfectly answered everything that I needed and all of the questions that I had and I am very thankful to J&P cycles for making everything that I need possible at a moment notice like this
Ordered the battery and it said next day delivery and it took almost a whole week to get it. The box came and the battery wasn't packed upright and looked like it had been opened.
Was lost in shipping but Jp cycles sent a replacement quickly
Needed a stator and v-reg for my bike. Look a few places, out of stock. JP had it in stock and shipping was fast and well packaged. I'll be using JP regularly whenever possible from now on.
Nice, quick and simple. Received, 4 days after ordering, excellent. Currently, only needed the Regulator but more cost effective to order the complete kit. Fixed the problem, just what I wanted.
Process of the purchase went real quick. Thank You
I've been shopping for my motorcycle needs at JP Cycles for many years. I recently ordered a battery for my Sportster and as always once ordered it was received very quickly. I have my bikes listed on their website so I know immediately whether or not the park will fit my motorcycle. It's very easy to order and if I have any questions their customer support is always available to help.
The part might be small and inexpensive, but when an oil leak keeps you off the road, $5 O-rings are triple their weight in gold. J&P had the exact ring I needed for my Harley and got me back on my bike fast. Thanks J&P
Jacket is a good summer weight and meshing allows good airflow to keep somewhat cool. I have to get used to the elbow pads as you can definitely feel them in the sleeves. Jacket is real leather so it is a bit stiff but that should get better as it gets worn more.
Quick and easy. Actually received my parts faster than was expected. Shipped the same day as ordered, received 2 days quicker
I have been ordering from j&p for over 20 years. I have never had a problem with any orders and they usually have everything I need.
Great quality, quick delivery, easy to navigate on website and great selection
Ordered parts.arrived on time in good shape.happy as a pig in poop
Always a great place for parts. Ordered rings but ends up being the wrong size,
Love this company. Always a good experience shopping for the special things I need. Great selection. Fast shipping and good prices.
Website was easy to use as I could enter the information about my motorcycle and see a list of parts that would fit. Had to call customer service as one part was labeled for a different year of my bike. They explained why it was the correct part for my bike, why it appeared different than some installation videos for grips I watched on YouTube, and it did in fact work with my bike.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

