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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,860
quality
23,439
This company responds to reviews on average within 5 days

Instant Feedback

72,750 reviews

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Tennessee
1 review
0 helpful votes
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Footboard extension
July 30, 2024

Ordering was a breeze, selection was great. I would recommend anyone looking for Harley parts to give them a look see!

Date of experience: July 20, 2024
New York
1 review
0 helpful votes
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Good
July 30, 2024

Goodaf ………………………………………………………………………………………………………………..

Date of experience: July 20, 2024
Canada
1 review
0 helpful votes
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Awesome service
July 30, 2024

I always enjoy shopping at J&P cycles. Easy to navigate and decent prices. Will continue to shop with them.

Date of experience: July 20, 2024
Minnesota
1 review
0 helpful votes
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Package arrived late
July 30, 2024

I was counting on the delivery date for an install of the part. Package arrived late and packaging was damaged, but part was luckily ok.

Date of experience: July 20, 2024
North Carolina
2 reviews
0 helpful votes
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First class
July 30, 2024

Easy to use and always ready never a problem and very fast shipping

Date of experience: July 20, 2024
Florida
1 review
0 helpful votes
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Fantastic as always
July 30, 2024

J&P cycles never lets me down. I get exactly what I order on the exact day they say I will.

Date of experience: July 20, 2024
Kentucky
1 review
0 helpful votes
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Good
July 30, 2024

Fast delivery, good parts, good communication...that's it.

Date of experience: July 20, 2024
Oregon
1 review
0 helpful votes
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Parts
July 30, 2024

Thank you - packaging could have been better huge box for 4 small items - and only on air bag in there that was popped. Items in box not secure and bounced around and damaged box

Date of experience: July 20, 2024
California
1 review
0 helpful votes
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Great product
July 30, 2024

J and P branded products have always saved me money and performed very well.

Date of experience: July 20, 2024
Washington
1 review
0 helpful votes
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So far so good.
July 30, 2024

Most Parts came on time, separately shipped, just wait for it. No complaints so far.

Date of experience: July 20, 2024
Florida
1 review
0 helpful votes
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Excellent products
July 30, 2024

Received in a timely manner and already installed on my 2006 Nightster. It's nice having a fuel gauge again!

Date of experience: July 20, 2024
Oklahoma
1 review
0 helpful votes
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Very good service.
July 30, 2024

My product came within a few days and was I ordered. I was surprised when I received notice of delivery. Overall experience was great.

Date of experience: July 20, 2024
California
1 review
0 helpful votes
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Slow refunds
July 30, 2024

I recently needed a seat for my new freewheeler. Since you people have replaced all of the brick and mortar shops with internet only shopping. The only way to get something that fit and looked right was to order several and try them out at home. I finally got the one I wanted. Thanks but returning the other two for a refund took way too long. I kept getting excuses about being under staffed. A company your size couldn't hire more people?

Date of experience: July 20, 2024
Louisiana
3 reviews
0 helpful votes
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Great place
July 30, 2024

Very quick had what i wanted at a decent price just the way i like to shop.

Date of experience: July 20, 2024
Missouri
1 review
0 helpful votes
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HD tool kit
July 30, 2024

Great service and product. Quality is outstanding and the delivery was quick and accurate

Date of experience: July 20, 2024
Colorado
1 review
0 helpful votes
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Good website, fairly easy to navigate. Received products in a timely fashion.

Date of experience: July 20, 2024
Pennsylvania
1 review
0 helpful votes
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Purchased 2 returned 1
July 30, 2024

It was fine. I had help with the site so my experience wasn't really my own.

Date of experience: July 20, 2024
Iowa
1 review
0 helpful votes
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Awesome
July 30, 2024

Shipping was extremely fast product was packaged great and undamaged.

Date of experience: July 20, 2024
Alabama
1 review
0 helpful votes
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$7.99 shipping for suck a small bleeder & repair fitting (2 pieces) to much

Date of experience: July 19, 2024

Was alittle tricky because it showed a prior address...
December 22, 2023
Previous review

Was alittle tricky because it showed a prior address but I was able to change to my new home address. All parts ordered showed IN STOCK,So I don't expect any different

Date of experience: December 22, 2023
Missouri
1 review
0 helpful votes
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Excellent service.
July 30, 2024

Great internet setup. Must complain about shipping prices. 8 bucks for a 99 cent item the size of a credit card.

Date of experience: July 19, 2024