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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,842
quality
23,350
This company responds to reviews on average within 5 days

Instant Feedback

72,517 reviews

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Indiana
1 review
0 helpful votes
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Fast delivery
July 25, 2024

My parts came very quickly and were perfect. Priced cheaper than the shops.

Date of experience: July 14, 2024
Kansas
1 review
0 helpful votes
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Grips
July 25, 2024

Easy to navigate website. Very good descriptions. Thank you

Date of experience: July 14, 2024
Wisconsin
1 review
0 helpful votes
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Good place to shop for parts needed get that are hard to find!.

Date of experience: July 14, 2024
Rhode Island
1 review
0 helpful votes
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Order
July 24, 2024

Easy to order. Quick delivery. Will definitely do more business with you

Date of experience: July 14, 2024
Indiana
1 review
0 helpful votes
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New Rubber
July 24, 2024

Ordered some tires. Got them. They are very nice! 👌
Look good
Ride good
All good

Date of experience: July 14, 2024
Arizona
1 review
0 helpful votes
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Not your fault.
July 24, 2024

Thanks. It was easy and chat was super easy. The problem was holes did not align. It must be an older Arlen Ness. Service was 5 star

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Parts fit with out any issues
July 24, 2024

Replacement gaskets could has came a little sooner than expected them to

Date of experience: July 14, 2024
Nebraska
2 reviews
0 helpful votes
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Great Light
July 24, 2024

It would be nice to have video of each of the LED headlights so we can see how they look and how the light pattern looks as we are shopping. Thanks for all your help and video advice.

Date of experience: July 14, 2024
Pennsylvania
1 review
0 helpful votes
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First time customer
July 24, 2024

I was very satisfied with my experience. I will probably use the company again in the future.

Date of experience: July 14, 2024
Michigan
1 review
0 helpful votes
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Tires
July 24, 2024

Got it timely manner! Products seem to be as expected! Thank you

Date of experience: July 14, 2024
Illinois
1 review
0 helpful votes
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Order came in a timely manner
July 24, 2024

So far no problems, part came in timely manner, and correct part

Date of experience: July 14, 2024
California
1 review
0 helpful votes
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Front Tire
July 24, 2024

Easy to order - Fast delivery - no issues - always good to deal with

Date of experience: July 14, 2024
Florida
1 review
0 helpful votes
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We go to JP for all bikes, consistently a good experience for many years and many parts!

Date of experience: July 14, 2024
Wisconsin
2 reviews
0 helpful votes
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Convenient and Quick
July 24, 2024

Very Good Experience, I used to go to J&P in person about 15 years ago and since I live 250 miles away the use of the interweb makes it much easier..

Date of experience: July 14, 2024
Georgia
1 review
0 helpful votes
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Good service and quality parts
July 24, 2024

Always can call tech-support, and they answer my questions I have used them in the past.

Date of experience: July 14, 2024
South Dakota
1 review
0 helpful votes
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Quick and easy
July 24, 2024

Ordered parts and came a day early. Good service from the team too!

Date of experience: July 14, 2024
North Carolina
3 reviews
0 helpful votes
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Great options
July 24, 2024

J&P always has what I need in stock. If I have questions, they know the answer.

Date of experience: July 14, 2024
Florida
1 review
0 helpful votes
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A good experience.
July 24, 2024

Quick and easy. The website is easy to navigate and has a good selection of products.

Date of experience: July 14, 2024
Ohio
2 reviews
0 helpful votes
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Always have what I need
July 24, 2024

Had what I needed and a reasonable price. Good selection, fast shipping

Date of experience: July 14, 2024
Ohio
1 review
0 helpful votes
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Good product
July 24, 2024
Updated review

Order my DynoJet tuner, good product and technical support. I've been shopping with J&P for the last few months and no problem with the products.

Date of experience: July 14, 2024

Easy-to-use
July 6, 2024
Previous review

Easy-to-use

Date of experience: June 26, 2024