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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,482
This company responds to reviews on average within 5 days

Instant Feedback

72,884 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Return to riding
September 24, 2025
Updated review

I just returned to riding after a big layoff. I needed some things for my trike and surprise! An ad for J&P popped up on Facebook, 1 of the things I needed so I checked them out and they had everything I needed and prices were fair IMO. From start of order to landing at the house was 5 days. I'll be ordering again

Date of experience: September 2, 2025

Easy to use website and ordering
September 10, 2025
Previous review

Easy to use website and ordering

Date of experience: August 31, 2025
New Jersey
1 review
0 helpful votes
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Shopping with help
September 24, 2025

I was looking for an upgraded shock for my Harley. The sales person I spoke with was so helpful. He saved me thousands of $$$. Thanks. Shipping was fast.

Date of experience: September 14, 2025
Wisconsin
2 reviews
0 helpful votes
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Always great service
September 24, 2025
Updated review

Very easy to navigate site. Parts always fit and are what is described.

Date of experience: September 14, 2025

Super easy very fast shipping
August 26, 2025
Previous review

Super easy very fast shipping

Date of experience: August 16, 2025
Minnesota
1 review
0 helpful votes
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1 inch buck-horn handle bars
September 24, 2025

The order was to be 1-inch bars; they are 15/16, and can't clamp parts onto the bars

Date of experience: September 12, 2025
Massachusetts
1 review
0 helpful votes
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As advertised
September 24, 2025

Found what i needed, ordered it, received it a few days later

Date of experience: September 13, 2025
California
1 review
0 helpful votes
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Perfect seat
September 24, 2025

Fast shipping. Seat fits perfectly and is super comfortable.

Date of experience: September 13, 2025
Texas
1 review
0 helpful votes
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Found the tires easy. And no problem ordering them.

Date of experience: September 13, 2025
Oklahoma
1 review
0 helpful votes
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Mirrors
September 24, 2025
Updated review

It came a little later than I thought but very pleased with product

Date of experience: September 13, 2025

I didn't get my 10% discount
September 12, 2025
Previous review

I didn't get my 10% discount

Date of experience: September 2, 2025
Kansas
1 review
0 helpful votes
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FedEx sucks.
September 24, 2025
Updated review

Great products and folks to deal with but FedEx sucks takes way to long and seems like they lost it because it for three days in one stop and they kept charging the delivery date.

Date of experience: September 13, 2025

I have gotten merchandise from J&P before good products...
September 13, 2025
Previous review

I have gotten merchandise from J&P before good products good price and get my goodies in a short time.

Date of experience: September 2, 2025
Illinois
1 review
0 helpful votes
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Knock Werks Windshield
September 24, 2025

Had in stock, delivered promptly and it works great.

Date of experience: September 13, 2025
Illinois
1 review
0 helpful votes
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On time and on target
September 23, 2025

J&P had what I needed - a tail light assembly for a '95 HD Heritage. They got it to me on time. Thanks J&P!

Date of experience: September 13, 2025
North Carolina
1 review
0 helpful votes
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Good timing and arrived well packaged
September 23, 2025

Good got the parts and my bikes in the shop now getting worked on thanks

Date of experience: September 13, 2025
Sweden
1 review
0 helpful votes
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J&p Cycles
September 23, 2025
Updated review

I love ordering the dough you guys. I try to do almost all my business with you.

Date of experience: September 13, 2025

Starter swap
September 24, 2024
Previous review

Gasket fits as designed as usual, and is reusable if you have any issues and have to tear back down.

Date of experience: September 14, 2024
South Dakota
1 review
0 helpful votes
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Floorboard relocation
September 23, 2025

Liked everything about the purchase from online search, order, and delivery. The install part could have been better with hardware that fit the holes and thread be long enough to secure the bolt!

Date of experience: September 13, 2025
Florida
1 review
0 helpful votes
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Saddleman Road Sofa Seat
September 23, 2025

Purchased the Road Sofa seat for my 2024 Street Glide. Quality construction and looks great! First ride was very comfortable and after it gets broke in a bit I'm sure it will be even better. Very satisfied and recommend this to everyone that wants a comfortable long ride for the rider and passenger.

Date of experience: September 13, 2025
Maine
1 review
0 helpful votes
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Always satisfied
September 23, 2025
Updated review

Iam always satisfied with J&P cycles always quick and affordable. They know how important these upgrades are and I love them for it

Date of experience: September 13, 2025

Always shop here and I am always satisfied
September 12, 2025
Previous review

Always shop here and I am always satisfied.

Date of experience: September 2, 2025
North Carolina
1 review
0 helpful votes
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Great service
September 23, 2025

I have always had great service and quality products from J&P.

Date of experience: September 13, 2025
Arkansas
1 review
0 helpful votes
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Taillights
September 23, 2025

It was a good experience. Relatively fast but it looked like bulbs were missing from the pacgage, but I didn't need them anyway.

Date of experience: September 13, 2025
New Jersey
1 review
0 helpful votes
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Paint dry
September 23, 2025
Updated review

Waiting for my part was as exciting as watching paint dry! Was extremely happy when it did!

Date of experience: September 6, 2025

Painless!
September 12, 2025
Previous review

Painless!

Date of experience: September 2, 2025
Nebraska
1 review
0 helpful votes
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Easy, fast and no surprises
September 23, 2025
Updated review

It was easy and online chat helped me decide on correct model

Date of experience: September 13, 2025

Pretty easy and straight forward
September 10, 2025
Previous review

Pretty easy and straight forward. Govt ID remembered.

Date of experience: August 31, 2025