Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I just returned to riding after a big layoff. I needed some things for my trike and surprise! An ad for J&P popped up on Facebook, 1 of the things I needed so I checked them out and they had everything I needed and prices were fair IMO. From start of order to landing at the house was 5 days. I'll be ordering again
I was looking for an upgraded shock for my Harley. The sales person I spoke with was so helpful. He saved me thousands of $$$. Thanks. Shipping was fast.
Very easy to navigate site. Parts always fit and are what is described.
The order was to be 1-inch bars; they are 15/16, and can't clamp parts onto the bars
Fast shipping. Seat fits perfectly and is super comfortable.
Found the tires easy. And no problem ordering them.
It came a little later than I thought but very pleased with product
Great products and folks to deal with but FedEx sucks takes way to long and seems like they lost it because it for three days in one stop and they kept charging the delivery date.
I have gotten merchandise from J&P before good products good price and get my goodies in a short time.
Had in stock, delivered promptly and it works great.
J&P had what I needed - a tail light assembly for a '95 HD Heritage. They got it to me on time. Thanks J&P!
Good got the parts and my bikes in the shop now getting worked on thanks
I love ordering the dough you guys. I try to do almost all my business with you.
Gasket fits as designed as usual, and is reusable if you have any issues and have to tear back down.
Liked everything about the purchase from online search, order, and delivery. The install part could have been better with hardware that fit the holes and thread be long enough to secure the bolt!
Purchased the Road Sofa seat for my 2024 Street Glide. Quality construction and looks great! First ride was very comfortable and after it gets broke in a bit I'm sure it will be even better. Very satisfied and recommend this to everyone that wants a comfortable long ride for the rider and passenger.
Iam always satisfied with J&P cycles always quick and affordable. They know how important these upgrades are and I love them for it
Always shop here and I am always satisfied.
I have always had great service and quality products from J&P.
It was a good experience. Relatively fast but it looked like bulbs were missing from the pacgage, but I didn't need them anyway.
Waiting for my part was as exciting as watching paint dry! Was extremely happy when it did!
It was easy and online chat helped me decide on correct model
Pretty easy and straight forward. Govt ID remembered.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

