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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,540
This company responds to reviews on average within 5 days

Instant Feedback

73,060 reviews

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Colorado
1 review
0 helpful votes
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Perfect!
July 20, 2024

The pipes came in FAST and they're exactly what I was waiting for. Very well packaged, clean, with no marks or scratches if any kind. I'm extremely excited to get them on my bob.

Date of experience: July 10, 2024
South Carolina
1 review
0 helpful votes
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Although not really the same quality as original equipment, I did find acceptable parts with J&P. Harley dealers are pretty useless if your bike is >20 years old.

Date of experience: July 10, 2024
Illinois
1 review
0 helpful votes
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Excellent company
July 20, 2024

Parts were correct and delivered within a week! Definitely will use this company again and recommend to friends/family.

Date of experience: July 10, 2024
Pennsylvania
1 review
0 helpful votes
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Fast and Exact
July 20, 2024

My order was packaged great! It arrived fast and was exactly what we were looking for.

Date of experience: July 10, 2024
Ohio
1 review
0 helpful votes
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Shock
July 20, 2024

Not much of an upgrade over stock if any at all. Kind of a waste of money

Date of experience: July 10, 2024
Canada
1 review
0 helpful votes
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GRRRRRRRRRREEEEEEEEAAAAAAAATTTT
July 20, 2024

Easy site to find parts, fast response with the drop down chat window the people online are knowledgeable about the products and recommended some different options for me.
I'll will be looking at your web site in the future for any more parts that i'll will be needing.

Date of experience: July 10, 2024
Missouri
1 review
0 helpful votes
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Good
July 20, 2024

Good……………………………………………………………………………………………………….…………….

Date of experience: July 10, 2024
Wisconsin
1 review
0 helpful votes
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Oil change kit
July 20, 2024

Fast shipping, actually arrived a day early. I'll be ready when the next oil change comes due.

Date of experience: July 10, 2024
Minnesota
1 review
0 helpful votes
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Small mirrors
July 20, 2024

The mirrors I purchased were way too small for any application in my opinion. I wouldn't put them on a bicycle, let alone a motorcycle. Not safe!

Date of experience: July 10, 2024
Pennsylvania
1 review
0 helpful votes
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Fairly strong
July 20, 2024

Its a beefy looking wrench but flexed a few times trying to get the lock ring off. I thought it was going to snap a few times but then sprayed WD on the ring at the bosses and it did its job. I don't think I will have that problem again. I don't think that ring has been moved since it was new in 2011. This was clearly the 1st time the fuel filter was changed!

Date of experience: July 10, 2024
California
2 reviews
0 helpful votes
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Good ok
July 20, 2024
Updated review

Is ok good parts but shipping takes long to get here to my home

Date of experience: July 10, 2024

Good ok
February 22, 2024
Previous review

Good easy to shop online found what I was looking for

Date of experience: February 22, 2024
Wisconsin
1 review
0 helpful votes
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Exhaust hangers
July 20, 2024

These are super solid exhaust hangers. Perfect for my application on my triumph drag Pipes. Nice chrome. Good hardware. Thick guage metal and fast shipping. Couldn't be happier

Date of experience: July 9, 2024
Michigan
1 review
0 helpful votes
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Very easy to order what you need.
July 20, 2024

Easy to navigate to what you are looking for. And great products

Date of experience: July 9, 2024
Pennsylvania
1 review
0 helpful votes
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I noticed immediately upon ordering that somehow the zip code changed and it was going to somewhere in Pittsburgh instead of my address. I immediately called and got through to customer service who helped cancel my order and reorder to the correct address. Thank you so much for your fast response! And thank you for your great customer service!

Date of experience: July 9, 2024
Nebraska
2 reviews
0 helpful votes
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Easy order fast delivery
July 20, 2024

Been ordering from j p cycles over 40 years.have had little or no problems.

Date of experience: July 9, 2024
Illinois
1 review
0 helpful votes
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Very satisfied
July 20, 2024

Have ordered from you before, never had an issue, and received my orders very quickly!

Date of experience: July 9, 2024
North Carolina
1 review
0 helpful votes
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Oil change kit
July 20, 2024

Very easy to find what I need & place order. Received timely and in good shape

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
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Always painless and fast.
July 20, 2024

Shop there in Daytona at the store and online is great as well.

Date of experience: July 9, 2024
Oklahoma
2 reviews
0 helpful votes
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License Plate Bracket
July 20, 2024

Very good! No issues. Order was shipped and received I. A timely manner.

Date of experience: July 9, 2024
Kentucky
1 review
0 helpful votes
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Great price great service!
July 19, 2024

Ordered my tires with free shipping which I appreciate, and had them in a week

Date of experience: July 9, 2024