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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,872
quality
23,551
This company responds to reviews on average within 5 days

Instant Feedback

73,089 reviews

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Michigan
1 review
0 helpful votes
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I could cry! Happy tears!
July 19, 2024

What was supposed to be a short, relaxing trip early in the season turned into an agonizingly painful experience. Neither of us could make it more than 30 minutes without HAVING to take a break. It was time for a new seat, and I'm soo happy to have found a replacement. First test rides have been promising! Hoping to do more serious riding now.

Date of experience: July 9, 2024
Illinois
1 review
0 helpful votes
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Seat fit my 1992 FXSTC perfectly
July 19, 2024

The seat fit my 92 Softail custom perfectly. It is very comfortable. Took a while to get used to the width. Looks good on the bike.

Date of experience: July 9, 2024
Michigan
1 review
0 helpful votes
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Professional
July 19, 2024

If they don't have it in stock, they will ship it to you. Easy and professional.

Date of experience: July 9, 2024
Virginia
1 review
0 helpful votes
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Quick and easy
July 19, 2024

The order was quick and easy. Tire came in less time than expected.

Date of experience: July 9, 2024
GB
1 review
0 helpful votes
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Quick shipping
July 19, 2024

I can't believe how quickly the item shipped and got to us. Very impressed with the shopping experience, and the wind sheild that was ordered, was exactly what we were looking for.

Date of experience: July 9, 2024
Oregon
1 review
0 helpful votes
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Charlotte's web
July 19, 2024

I ordered small items. It was packed in a very large box, 95% bubble wrap. It would not git in my mailbox. I had to drive 20 miles to pick it up at the post office.

Date of experience: July 9, 2024
Kentucky
1 review
0 helpful votes
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Awesome
July 19, 2024

Easy shopping experience. Awesome job. We'll done. Etc etc

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
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R/B/T Saddlebag Lights
July 19, 2024

I am 90% satisfied with this product. The 10% dissatisfaction goes towards buying an extra accessory adapter in order for them to work as R/B/T. I think that adapter should've came with the lights, not a separate item. Other than that, they look great on the bike.

Date of experience: July 9, 2024
California
1 review
0 helpful votes
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This is a review.
July 19, 2024

I looked at stuff, found stuff, and then bought stuff. Went as planned, two thumbs up.

Date of experience: July 9, 2024
Iowa
1 review
0 helpful votes
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Great dear replacement
July 19, 2024
Updated review

I could not get the 10% first time butter discount. Otherwise, product is good.

Date of experience: July 9, 2024

I could not get the 10% first time butter discount
July 4, 2024
Previous review

I could not get the 10% first time butter discount.

Date of experience: June 24, 2024
Kentucky
1 review
0 helpful votes
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Custom Air Filter
July 19, 2024
Updated review

You guys took care of me, I wasn't quite sure what would work but they set me straight.

Date of experience: July 9, 2024

Many choices, easy to navigate
March 4, 2024
Previous review

Many choices, easy to navigate

Date of experience: March 3, 2024
Florida
2 reviews
0 helpful votes
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Awesome product. Fast shipping.
July 19, 2024

Easy to find and purchase what I needed and it was delivered in 3 business days.

Date of experience: July 9, 2024
Alabama
2 reviews
0 helpful votes
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Did not fit
July 19, 2024

Your site said the part would fit my bike but it doesn't. The wire cover will not fit

Date of experience: July 9, 2024
Tennessee
1 review
0 helpful votes
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Great products
July 19, 2024

It was great and shipping is always fast. Have a variety of quality parts and accessories to chose.

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
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Always fast delivery
July 19, 2024

Easy check out and fast delivery! If you need to return a product they are so easy to return

Date of experience: July 8, 2024
Wyoming
1 review
0 helpful votes
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Fat baggers ez clutch adjuster
July 19, 2024

They didn't have the part in store so I ordered it through them and got the part in four days. The part is installed and I am happy with it. It beats the Harley plastic junk.

Date of experience: July 8, 2024
Ohio
1 review
0 helpful votes
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Items came two days earlier than promised so I'm happy.👍🏻

Date of experience: July 8, 2024
Nevada
1 review
0 helpful votes
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No
July 19, 2024

No…………………………………………………………………………………………………………………………….

Date of experience: July 8, 2024
Alaska
1 review
0 helpful votes
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My old tank had lots of rust and loads of the chrome flaked off into the tank. Rather than mess with that, I chose to get a replacement. Surprisingly, the replacement also has rust in it and at least one flake of chrome. This is far less that the original oil tank and I should be able to clean it up ok, but it is a disappointment.

Date of experience: July 8, 2024
Wisconsin
1 review
0 helpful votes
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Outstanding customer service and quick response to emails.

Date of experience: July 8, 2024