Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,551
This company responds to reviews on average within 5 days

Instant Feedback

73,120 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Veronica E.
Unfollow Veronica E.
Share Review
Report Review

Fast delivery
July 19, 2024

I'm always surprised on how fast my items arrive. I'm content with the service and products.

Date of experience: July 8, 2024
Oklahoma
1 review
0 helpful votes
Follow Janet C.
Unfollow Janet C.
Share Review
Report Review

Great place to buy
July 19, 2024

Great place to buy parts I buy from here and one outher a little more because they do have better prices without paying for club fees

Date of experience: July 8, 2024
Oklahoma
2 reviews
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

Tire buy for my fatbob
July 19, 2024

It's a Very simple way. To buy a tire if you want to do it with a stock tire, the website will show you what you need. I chose a different one and just bought it by the size, very simple. And was completely satisfied, just like the last few times I have bought them.

Date of experience: July 8, 2024
Pennsylvania
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

02 Roadstar
July 19, 2024

I bought stuff from J/P cycles when I bought this bike new in 2002 now I am restoring it in 2024 and I'm getting stuff through them again always satisfied

Date of experience: July 8, 2024
Tennessee
1 review
0 helpful votes
Follow Leslie M.
Unfollow Leslie M.
Share Review
Report Review

Customer Service
July 19, 2024

Fantastic customer service! Fixed my issue without hesitation. Many thanks!

Date of experience: July 8, 2024
Texas
1 review
0 helpful votes
Follow Johnny K.
Unfollow Johnny K.
Share Review
Report Review

Top motor Mount for Ironhead
July 19, 2024

I purchased the upper motor mount for an '84 Ironhead with key ignition hole and coil relocate. My only complaint is The keyhole is perfectly round so the key tumbler can rotate inside of it other than that it was good quality solid construction with a chrome finish

Date of experience: July 8, 2024
West Virginia
1 review
0 helpful votes
Follow Ed H.
Unfollow Ed H.
Share Review
Report Review

Very positive and professional! Couldn't find what I wanted! Went to chat and the agent sent me the link I needed!

Date of experience: July 8, 2024
Texas
1 review
0 helpful votes
Follow Kelly O.
Unfollow Kelly O.
Share Review
Report Review

Vulcan 900 must have this seat.
July 18, 2024

I've had my motorcycle for over a year and I finally rode a 1000 mile ride on the OEM seat and it was one of the biggest mistakes I've made. I should have got this seat before my ride. I've only gone to work and back in it I can't wait to put some miles on the seat.

Date of experience: July 8, 2024
Ohio
1 review
0 helpful votes
Follow Patrick F.
Unfollow Patrick F.
Share Review
Report Review

Simple process and fast shipping!
July 18, 2024

Order processed and shipped out same day. Impressed with the buying experience and will be back for sure! Thank you

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
Follow Candie Q.
Unfollow Candie Q.
Share Review
Report Review

Throttel
July 18, 2024

I have a 1991 lowrider and it's hard to find parts. J & P cycle has had the parts i need several times so we keep coming back :)

Date of experience: July 8, 2024
Tennessee
1 review
0 helpful votes
Follow robert I.
Unfollow robert I.
Share Review
Report Review

Great products
July 18, 2024

Everything came on a timely delivery. However a couple things i ordered didn't work for me so i will go to the store to handle that matter. All things said i give a thumbs up.

Date of experience: July 8, 2024
Illinois
1 review
0 helpful votes
Follow CHRISTOPHER T.
Unfollow CHRISTOPHER T.
Share Review
Report Review

Right on point received my order number got right to the message got a great understanding help me a great deal

Date of experience: July 8, 2024
Alabama
1 review
0 helpful votes
Follow Kenneth W.
Unfollow Kenneth W.
Share Review
Report Review

Great service
July 18, 2024

Great service and very good customer service also very knowledgeable

Date of experience: July 8, 2024
New Mexico
1 review
0 helpful votes
Follow CARLOS D.
Unfollow CARLOS D.
Share Review
Report Review

Satisfied
July 18, 2024

Evening I ordered was as expected
Thank you. Will order again

Date of experience: July 8, 2024
Idaho
1 review
0 helpful votes
Follow Clark V.
Unfollow Clark V.
Share Review
Report Review

Quick and easy! Seat was delivered in 3 days and fits perfectly.

Date of experience: July 8, 2024
Colorado
1 review
0 helpful votes
Follow Max L.
Unfollow Max L.
Share Review
Report Review

My helmet
July 18, 2024

Very good service and product was what I was looking for.

Thank you.

Date of experience: July 8, 2024
South Carolina
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

Nice Drag pipes
July 18, 2024

2007 Sportster 1200 Custom. Easy install. Great chrome. Baffles just right. Real loud without them. Definitely recommend great service

Date of experience: July 8, 2024
North Carolina
2 reviews
0 helpful votes
Follow Mike U.
Unfollow Mike U.
Share Review
Report Review

Good selection
July 18, 2024

Great selection of quality motorcycle parts and accessories.

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
Follow Eric N.
Unfollow Eric N.
Share Review
Report Review

Great customer service
July 18, 2024

Paid for 1 day shipping did not get it. Refunded price for shipping

Date of experience: July 8, 2024
Pennsylvania
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

My Surprise!
July 18, 2024

I ordered my Arlen Ness air filter and it was on my porch the next day.
Very happy with everything.

Date of experience: July 8, 2024