Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Paid for 1 day shipping did not get it. Refunded price for shipping
I ordered my Arlen Ness air filter and it was on my porch the next day.
Very happy with everything.
Everything went very well ordering was easy and it got to me fast thank you
I was looking for some parts for my Road King and it was easy to find parts on there site. I will be shopping here again in the future.
Better than the one I had before, doesn't leak! I'll definitely buy again!
Simply Fantastic...Had good experience in finding the parts accordingly to my bike model, easy order processing and check-out steps. The only problem the tax is bit high for online and International Orders. I hope the tax will be reduced in the future.
Very Good Experience, and would definitely shop again,
All good east install A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Went to put the grips on my handlebars and the throttle sticks. I even lubricated the handlebar before it went in and throttle stick. The grips are comfortable, but they're not manufactured to the proper spec.
Good quality gasket set was purchased at a very reasonable price. American made and quick shipping will be using j&p cycles again
Easy to find easy to get. Can't say much more than that. I am satisfied
Quick & easy to find what I am looking for.
Like having all my bikes in stored on the site for easy access.
Ordering these gaskets was simple and fast.
They fit perfectly.
VERY knowledgeable and helpful and chill.in a time of stress on my end.
J&P cycles always delivers on quality and service. Lifetime customer for sure.
Always a pleasure doing business with you, I enjoy the large selection of manufacturers providing accessories.
Easy to do. Never had any difficulty with J&P. They treat you well and products are of top quality.
Good job, I got what I wanted in a timely order. Haven't installed the parts yet. I used the site's suggestion feature for parts that fit my moto, so hopefully they match
Ask me after I have used the item. I just received it and it looks good but I have not had time to mount it yet.
I would prefer you sent out your survey after about a month, so we have a chance to use the product.
Thanks for veteran discount on a great product
Looks good, can't wait to install.
FedEx delivered my tires at the wrong address, working with J&P Cycles, we recovered tires and now I'm riding. Super fast shipping
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.