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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,561
This company responds to reviews on average within 5 days

Instant Feedback

73,132 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great customer service
July 18, 2024

Paid for 1 day shipping did not get it. Refunded price for shipping

Date of experience: July 8, 2024
Pennsylvania
1 review
0 helpful votes
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My Surprise!
July 18, 2024

I ordered my Arlen Ness air filter and it was on my porch the next day.
Very happy with everything.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Got what I needed
July 18, 2024

Everything went very well ordering was easy and it got to me fast thank you

Date of experience: July 8, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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Parts are parts
July 18, 2024

I was looking for some parts for my Road King and it was easy to find parts on there site. I will be shopping here again in the future.

Date of experience: July 7, 2024
Washington
1 review
0 helpful votes
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Nice Gasket
July 18, 2024
Updated review

Better than the one I had before, doesn't leak! I'll definitely buy again!

Date of experience: July 7, 2024

Love this website!
March 29, 2024
Previous review

Love this website!

Date of experience: March 18, 2024
Malaysia
1 review
0 helpful votes
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Simply Fantastic...Had good experience in finding the parts accordingly to my bike model, easy order processing and check-out steps. The only problem the tax is bit high for online and International Orders. I hope the tax will be reduced in the future.

Date of experience: July 7, 2024

Very Good Experience, and would definitely shop again,
May 7, 2024
Previous review

Very Good Experience, and would definitely shop again,

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
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Helmet lock
July 18, 2024

Works great. Fits my bars perfectly. Protects my helmet from being stolen.

Date of experience: July 7, 2024
California
1 review
0 helpful votes
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Perfect fit as advertised
July 18, 2024

All good east install A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: July 7, 2024
Rhode Island
1 review
0 helpful votes
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Parts were funky
July 18, 2024

Went to put the grips on my handlebars and the throttle sticks. I even lubricated the handlebar before it went in and throttle stick. The grips are comfortable, but they're not manufactured to the proper spec.

Date of experience: July 7, 2024
Alabama
2 reviews
0 helpful votes
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Quality product
July 18, 2024

Good quality gasket set was purchased at a very reasonable price. American made and quick shipping will be using j&p cycles again

Date of experience: July 7, 2024
North Carolina
1 review
0 helpful votes
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Good service
July 17, 2024
Updated review

Easy to find easy to get. Can't say much more than that. I am satisfied

Date of experience: July 7, 2024

Easy to find the parts you need
July 6, 2024
Previous review

Easy to find the parts you need

Date of experience: June 26, 2024
South Carolina
3 reviews
0 helpful votes
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Quality Windshield
July 17, 2024
Updated review

Quick & easy to find what I am looking for.
Like having all my bikes in stored on the site for easy access.

Date of experience: July 7, 2024

Fantastic Product
April 27, 2024
Previous review

Ordering these gaskets was simple and fast.
They fit perfectly.

Date of experience: April 17, 2024
Pennsylvania
1 review
0 helpful votes
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Thank yo for knowing your $#*!!
July 17, 2024

VERY knowledgeable and helpful and chill.in a time of stress on my end.

Date of experience: July 7, 2024
Washington
3 reviews
0 helpful votes
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Always great
July 17, 2024

J&P cycles always delivers on quality and service. Lifetime customer for sure.

Date of experience: July 7, 2024
Texas
1 review
0 helpful votes
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Great source for quality parts.
July 17, 2024

Always a pleasure doing business with you, I enjoy the large selection of manufacturers providing accessories.

Date of experience: July 7, 2024
Florida
3 reviews
0 helpful votes
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Great Service! No problems..
July 17, 2024

Easy to do. Never had any difficulty with J&P. They treat you well and products are of top quality.

Date of experience: July 7, 2024
Florida
1 review
0 helpful votes
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Nice
July 17, 2024

Good job, I got what I wanted in a timely order. Haven't installed the parts yet. I used the site's suggestion feature for parts that fit my moto, so hopefully they match

Date of experience: July 7, 2024
Colorado
2 reviews
0 helpful votes
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Looks just like hoped it would.
July 17, 2024

Ask me after I have used the item. I just received it and it looks good but I have not had time to mount it yet.

I would prefer you sent out your survey after about a month, so we have a chance to use the product.

Date of experience: July 7, 2024
Maryland
1 review
0 helpful votes
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Air cleaner
July 17, 2024

Thanks for veteran discount on a great product
Looks good, can't wait to install.

Date of experience: July 7, 2024
Ohio
1 review
0 helpful votes
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Great customer service
July 17, 2024

FedEx delivered my tires at the wrong address, working with J&P Cycles, we recovered tires and now I'm riding. Super fast shipping

Date of experience: July 7, 2024