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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Excellent quality and price, thank you! Perfect size for my 2007 Sportster!
I have an older bike, call JP and they seem to help me find the correct parts from my old ride 👍
Emily has the best customer service ever. She is always willing to assist. Very relaxed and chill. Also she's a cutiepie
Disappointed, product was out of original packaging, and just thrown in the box loose!
No problem with JNP cycles everything went fast and smooth, but the Memphis shades windshield that was supposed to be OEM for my Harley softail had 10 holes and not one of them lined up with my OEM bracket
Awesome. Order from Hong Kong and received in a week! Everything as expected!
Was not happy because I ordered next day air and it came 5 days later
Kind of vague on some stuff, and confusing. Covers too many models
Love using the site. Your search function makes things quick and simple to look up. But, you general parts look up is nice and easy to use as well.
It's quick and simple especially with the wish list feature
I have a 1993 Harley Davison Heritage classic,now I'm up dating with age now. Still have no problem finding parts. Thank you very much J & P Cycles.
The experience with the company went great, good prices, fast shipping and a friendly customer service team. Would recommend them to anyone looking for motorcycle parts!
Very good process, shipping was next day and arrived on time. Very pleased with the quality of the J&P turn signals.
I went to order my battery online. There is a JP cycles in Scottsdale that I thought I might be able to pick up my battery from. My friend told me they have it there at the location. I was hoping if I bought it online, I could either pick it up or have it mailed really fast, as I'm only one town over. My battery got mailed from New Jersey. Not a complaint But it left me questioning the logistics
It was great. I found what I was looking for. Now I am just adding words so I can move on.
They have a great selection of products for all budget types.
My brother likes to give me gift cards to J&P, but I shop and look for whatever I need regardless of a birthday or any other day. Good selection, they ship quick, never had an issue and continue to get what I need from good brands.
Original gasket never arrived because of problem with shipping. I tracked the order and once it was in my state of Ohio it basically circled my hometown for a week before I called JP Cycles to address the issue. Jason provided me with a two day shipment on another gasket which has left me satisfied. The three stars is for the shipping issues, otherwise I would give Jason five stars for addressing the issue correctly!
Item was as described. Very prompt delivery Good communication.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

