On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Parts were easily looked up, located and with the garage section filled out, parts fit without a problem
Simple and easy to find parts for specific motorcycles. Great shipping options
I ordered a pair of shoes. Ordering was easy and shipping was very quick! Everything arrived looking great.
I bought tires and a new helmet off this website shipping was fast and Free! I tried another website I won't say but had major problems. J and P is great
Product was as described. It was packaged well and promptly shipped and delivered.
Products I purchased worked great on my Road King. I only struggled to track the shipment and I was out of town when arrived.
Have the parts I need for my classic 49. I will looking into some more parts for my pan.
Hardest thing to do was pick a seat. Easy process to order. Quick delivery. Love it on my KING
We had purchased a seat forcour son from Amazon. It was cheap, but felt cheap and flimsy.
I decided to get quality and everyone recommended Mustang brand.
Definitely glad we did.
The battery electrolyte leaked a bit in the bag, other then that everything works great.
I ordered close to 5:00 pm and it was shipped within the hour. Very impressed! Thank you
Was very pleased with service, and my crash bar, I will be shopping here again soon.Thank you.
J&P had everything I needed. Plus, I had a question so I called the 800 number. My question was answered and my order was placed!
Great stuff good fit great color fog free.no more bugs in the eye
Spent two hours trying to put the part on and would not fit. Went back on web site to double check fitment and found on another spot says not for trikes. Did not see this right away so now what. I don't have the inner boxes that were packaged.
Always awesome selection, prices, and quality! Customer service is UNBEATABLE! I;ve been a "repeat offender" for three decades now!
Excellent products, service, selection, prompt shipping...EVERY TIME!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Motorcycle Parts Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members