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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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As described easy to order fast delivery very helpful and knowledgeable people
As always when I called with a question they were very helpful
Wasn't sure about which part I needed and the online chat fixed me up right away
Website slow. Promotion code for signing up with new account didn't work. Took awhile to get product.
Great place to find the parts I need. Easy to find things using Google search. So I found what I needed fast.
I was in need of a new tire and this was the best place for the price.
Got my items as expected, and quickly! Was looking forward to the 10% off my initial purchase, but disappointed it only applied to certain items purchased.
Part arrived quickly and as described. Unfortunately the threaded connection was wrong size.
The package was cut open and taped shut. It doesn't look like they were installed but I would consider that an open box but I paid full price.
Linda at the Sevierville location was a great help when I was looking for some saddle bags for my Harley. She knew her stuff and I got exactly what I needed!
They screws they sent were too short.
Actually snapped the head off of one of them torquing it to spec. What a huge headache.
Exactly how it is supposed to be. Thank you. No complaints just what I needed.
Received it quickly and was packaged correctly. It was the correct order and great quality for the price.
You had what we needed. Was going to purchase a tire, but no one (I mean no one) in our area will mount a tire that does not come from their shop.
I had questions about which throttle cable to order an Randy made it very clear which one I needed
It was easy! I was very impressed with the flow of the website.
Ordered bags and brackets for my harley, got here quick and in good shape. Thank you J&P Cycles.
Great price for fender easy to locate part on web site place order fast delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members