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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,665
This company responds to reviews on average within 5 days

Instant Feedback

73,419 reviews

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Michigan
1 review
0 helpful votes
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Best place to order motorcycle parts
July 23, 2024
Updated review

I have multiple bikes, and in my repairs all of my parts have been ordered through jpcycles. Not only do they have the parts I need. But they are quality parts, delivered quick. And better prices and customer service than any Harley dealership. Thank you. I am a dedicated customer of jpcycles. They will forever have my business

Date of experience: July 13, 2024

Product are exactly what I order
July 15, 2024
Previous review

Product are exactly what I order. And a lot easy to order from jp cycles, than a Harley dealership

Date of experience: July 5, 2024
Tennessee
1 review
0 helpful votes
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Great parts great company
July 23, 2024

Awesome company I always order my parts from j&p cycles thanks again

Date of experience: July 13, 2024
New York
1 review
0 helpful votes
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Adding chrome
July 23, 2024

Easy to order
Shipping could be faster but quality is on top
If you want to buy bike parts this is always a good experience

Date of experience: July 13, 2024
Ohio
1 review
0 helpful votes
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Most comfortable seat I've had.
July 23, 2024

I love the comfort of this seat. I put it on my 23 street glide.

Date of experience: July 13, 2024
Illinois
1 review
0 helpful votes
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Right Part First Time!
July 23, 2024

Fast and easy purchase, website clearly describes parts and fitment.

Date of experience: July 13, 2024
Georgia
1 review
0 helpful votes
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Item not as shown on website
July 23, 2024

The website was great to visit but the product was not what I ordered. I ordered a chrome top air filter set and received a black top air filter.

Date of experience: July 13, 2024
Tennessee
1 review
0 helpful votes
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Fast, easy to order
July 23, 2024

Easy to order, But, nine dollars shipping to put a one ounce seal in an envelope is a bit much.

Date of experience: July 13, 2024
Ohio
1 review
0 helpful votes
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Lights were wired wrong
July 23, 2024

I received saddlebag taillight and they were wired backwards I ended up having to switch the plugs on the lights

Date of experience: July 13, 2024
Ohio
1 review
0 helpful votes
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Good
July 23, 2024

Good but wrong part need to send it back having hard time returning

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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Love Jugs
July 23, 2024

Got the product it was in perfect condition had no instructions in the box but there's always YouTube. It came a day early which was great. Would buy from you again in a heartbeat although I did get a 10% discount after I purchase the product, but I do intend to use it. Thank you, James Boyte

Date of experience: July 13, 2024
Georgia
1 review
0 helpful votes
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Reliable j&p
July 23, 2024

I've always had good luck with j&p, and will continue to use them.

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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Great notifications Batman
July 23, 2024

Website easy to use. Once order is in there is great communication of when order will be delivered. Speed of delivery is great and surprisingly fast.

Date of experience: July 13, 2024
Washington
1 review
0 helpful votes
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You guys are great!
July 23, 2024

I have been ordering from J&P for several years now and I always get the correct parts I order, for fair prices, and always in 2-3 days!

Date of experience: July 13, 2024
Qatar
2 reviews
0 helpful votes
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Stocks&price
July 23, 2024

I hope that there are weekly updates to some goods. There are a lot of goods that have been executed for a long time. After the website change, we notice significant changes in prices in some sites. Prices are lower than J&Pcycle. I hope to reconsider them.

Date of experience: July 12, 2024
Tennessee
1 review
0 helpful votes
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Old Harleys need love too.
July 23, 2024

The part I ordered was for a 1971 FLH Shovalhead but I had to find the part number in an old J&P catalog that I've been holding on to because the latest catalog I have don't list parts fo older Harley. The older catalog is just for vintage Harleys. Is the catalog for vintage Harleys still available with up to date prices?.

Date of experience: July 12, 2024
California
1 review
0 helpful votes
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The parts were needed
July 23, 2024

Seamless ordering process and rapid delivery made it worth picking JP. So far satisfied with all parts ordered

Date of experience: July 12, 2024
Illinois
1 review
0 helpful votes
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Got all what I needed
July 23, 2024

Got some brake pads and some lifters for my street glide and they were exactly what I needed

Date of experience: July 12, 2024
California
1 review
0 helpful votes
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Endless things to purchase for my bike on the site. So far just some light bulb upgrades and it was easy to do so and items were as described.

Date of experience: July 12, 2024
California
1 review
0 helpful votes
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J&P is clutch!
July 23, 2024

J&P always has what I need! Ordered some clutch parts and they came quick!

Date of experience: July 12, 2024
Texas
1 review
0 helpful votes
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Heat guard
July 23, 2024

As described easy to order fast delivery very helpful and knowledgeable people

Date of experience: July 12, 2024