Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,838
quality
23,317
This company responds to reviews on average within 5 days

Instant Feedback

72,437 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Eddie E.
Unfollow Eddie E.
Share Review
Report Review

Easy Shifter
September 24, 2025

The part ( Easy shift) works perfectly, I can find neutral evey time now. I wish I had found it sooner.

Date of experience: September 14, 2025
North Carolina
1 review
0 helpful votes
Follow Matt W.
Unfollow Matt W.
Share Review
Report Review

Switch and fuel cap
September 24, 2025

Parts came as described good quality and worked as intended

Date of experience: September 14, 2025
Virginia
1 review
0 helpful votes
Follow Chop T.
Unfollow Chop T.
Share Review
Report Review

Speedy Shipping
September 24, 2025

Tire was as described, easy to track as well as arrived on time.

Date of experience: September 14, 2025
Vermont
1 review
0 helpful votes
Follow Treman F.
Unfollow Treman F.
Share Review
Report Review

Was as described
September 24, 2025

Hardest part was picking the part I wanted instead of needed. Everything else went as it was supposed to

Date of experience: September 6, 2025
Georgia
1 review
0 helpful votes
Follow Kevin T.
Unfollow Kevin T.
Share Review
Report Review

Not what I expected
September 24, 2025

The products that I received was not shipped to me packaged like the advertisement I ordered by. The Thunderheart stand alone ignition has no instructions or paperwork I do think it's a knockoff made in china. The S&S carb kit I received was pieced together and again has no instructions or warranty info at all.

Date of experience: September 14, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New York
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

Quick and easy
September 24, 2025
Updated review

Order came in a couple of days, it was packed well and complete.

Date of experience: September 14, 2025

Always have what I need and ship it fast
September 10, 2025
Previous review

Always have what I need and ship it fast

Date of experience: August 31, 2025
California
1 review
0 helpful votes
Follow Juan C.
Unfollow Juan C.
Share Review
Report Review

Luggage Rack Incompatible with Sissy Bar
September 24, 2025

Luggage Rack Incompatible with Sissy Bar: Wide bottom half of sissy bar tapering 45 degrees on sides to a narrower squared top half. Presumably Rack is for a narrower full taper sissy bar

Date of experience: September 14, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Ohio
1 review
0 helpful votes
Follow Joshua B.
Unfollow Joshua B.
Share Review
Report Review

Great service
September 24, 2025

Ordered a regulator and a seat bolt to replace some tlc items on my 18 heritage softail

Date of experience: September 14, 2025
Virginia
1 review
0 helpful votes
Follow Jeffery B.
Unfollow Jeffery B.
Share Review
Report Review

1300R VTX Fork Seals
September 24, 2025
Updated review

I had purchased OEM seals from Honda. Followed all the instructions in the shop manual. It was leaking again. I purchased All Balls seals for my 2006 1300R VTX. I can tell you it is easier the second time you replace seals. So far, 100 miles, no leaks.

Date of experience: September 14, 2025

Been shopping here since I bought my bike 2006
September 13, 2025
Previous review

Been shopping here since I bought my bike 2006. Been to the store in Daytona years ago. Always gotten quality.

Date of experience: September 3, 2025
Ohio
1 review
0 helpful votes
Follow Mike P.
Unfollow Mike P.
Share Review
Report Review

I've adjusted the shocks to the highest setting and they still ride uncomfortably rough!

Date of experience: September 14, 2025
North Carolina
1 review
0 helpful votes
Follow Bill H.
Unfollow Bill H.
Share Review
Report Review

Amazing Customer Service, Thank you
September 24, 2025

Customer Service Representative, made my purchase easy and, even helped with getting additional discounts, I really appreciate everything they did to make my shopping experience easier and more convenient.

Date of experience: September 14, 2025
Utah
1 review
0 helpful votes
Follow Terry A.
Unfollow Terry A.
Share Review
Report Review

Freeway bar
September 24, 2025

Very easy find, easy order, prompt delivery and no damage. Easy installation great fit, 10 min install

Date of experience: September 14, 2025
Ohio
1 review
0 helpful votes
Follow George H.
Unfollow George H.
Share Review
Report Review

Mustang Fender Bib
September 24, 2025

The Bib fits great on my 2003 Duece, however it was supposed to include a Self-adhesive Velcro strip to attach to rear fender. A non-adhesive Velcro strip was attached to the sewn-on Velcro. Fortunately I had a replacement strip on hand. No instructions in the package but I found them on Mustang's website.

Date of experience: September 14, 2025
Illinois
1 review
0 helpful votes
Follow thomas h.
Unfollow thomas h.
Share Review
Report Review

Great mufflers
September 24, 2025

Great mufflers from JP Cycles! Always a great experience shopping with JP Cycles! Great parts, great prices, shipping is also good!

Date of experience: September 8, 2025
Maryland
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Return to riding
September 24, 2025
Updated review

I just returned to riding after a big layoff. I needed some things for my trike and surprise! An ad for J&P popped up on Facebook, 1 of the things I needed so I checked them out and they had everything I needed and prices were fair IMO. From start of order to landing at the house was 5 days. I'll be ordering again

Date of experience: September 2, 2025

Easy to use website and ordering
September 10, 2025
Previous review

Easy to use website and ordering

Date of experience: August 31, 2025
New Jersey
1 review
0 helpful votes
Follow Jeff H.
Unfollow Jeff H.
Share Review
Report Review

Shopping with help
September 24, 2025

I was looking for an upgraded shock for my Harley. The sales person I spoke with was so helpful. He saved me thousands of $$$. Thanks. Shipping was fast.

Date of experience: September 14, 2025
Wisconsin
2 reviews
0 helpful votes
Follow Ryan W.
Unfollow Ryan W.
Share Review
Report Review

Always great service
September 24, 2025
Updated review

Very easy to navigate site. Parts always fit and are what is described.

Date of experience: September 14, 2025

Super easy very fast shipping
August 26, 2025
Previous review

Super easy very fast shipping

Date of experience: August 16, 2025
Minnesota
1 review
0 helpful votes
Follow Tom C.
Unfollow Tom C.
Share Review
Report Review

1 inch buck-horn handle bars
September 24, 2025

The order was to be 1-inch bars; they are 15/16, and can't clamp parts onto the bars

Date of experience: September 12, 2025
Massachusetts
1 review
0 helpful votes
Follow Jim E.
Unfollow Jim E.
Share Review
Report Review

As advertised
September 24, 2025

Found what i needed, ordered it, received it a few days later

Date of experience: September 13, 2025
California
1 review
0 helpful votes
Follow Hayden N.
Unfollow Hayden N.
Share Review
Report Review

Perfect seat
September 24, 2025

Fast shipping. Seat fits perfectly and is super comfortable.

Date of experience: September 13, 2025