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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,853
quality
23,410
This company responds to reviews on average within 5 days

Instant Feedback

72,634 reviews

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Maryland
1 review
0 helpful votes
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Road Sofa
September 26, 2025

Ordered a Saddleman Road Sofa seat. Shipped and received within 4 days. Very happy with everything thing.

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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M8 114
September 26, 2025

Got the 3 hole service kit in a box from Maxima. Watched one of J&P cycles videos on doing the maintenance myself just to be sure it was as easy as it sounded. 2 beer service time, less then half the cost of taking it to my local harley indy shop. Party on

Date of experience: September 9, 2025
Tennessee
1 review
0 helpful votes
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Painless
September 26, 2025
Updated review

I had no problems finding the parts I needed and received them pretty quickly, I will be ordering from Jand P Cycles again

Date of experience: September 16, 2025

I wanted to order matching backrest and after hours...
September 12, 2025
Previous review

I wanted to order matching backrest and after hours of trying to find one I ended up ordering from someone else, the seat was simple but because search for sissy bar and backrest was painful, I gave you four stars instead of five

Date of experience: September 2, 2025
Virginia
1 review
0 helpful votes
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Good selection
September 26, 2025

Parts came in on time, but have not installed them yet. Work gets in the way sometimes.

Date of experience: September 16, 2025
New Jersey
1 review
0 helpful votes
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Excellent service.
September 26, 2025

I ordered a Bell Qualifier DLX Mips helmet from the J&P Cycles website. Quick and easy. Shipping was free and it arrived promptly, though a day later then what was shown. (This was a shipper issue, not J&P) The helmet was in a factory sealed box placed in a shipping box. Well packaged. Upon opening and examining the helmet, I noticed there were a few glossy spots on the Black Matte finish. Factory defect for sure. I called J&P and spoke to Tamika. She was very helpful, did not waste any time, and had my information ready for a refund or replacement. I wanted the replacement, so she connected me to Todd. Again, he was very helpful and emailed me my return shipping label and promised to get the replacement out ASAP. (New one arrived in a few days.) Perfect condition. Great company, great employees. I would definitely recommend J&P Cycles.

Date of experience: August 30, 2025
Iowa
1 review
0 helpful votes
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Quick shipping
September 26, 2025

Ordered 2 tires Tuesday afternoon, shipped same day and arrived Wed afternoon.

Date of experience: September 16, 2025
Virginia
2 reviews
0 helpful votes
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ALWAYS THE RIGHT PART, and BEST PRICE
September 26, 2025

Delivered fast. Was exactly what i needed. No mods needed and was BEST price on market for my needs. From A-Z they have you covered! If you J&P doesnt have it, then its a custom one off part or it doesnt exist

Date of experience: September 16, 2025
New York
1 review
0 helpful votes
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Fast, efficient, no pressure sales. Greg made it seamless and gave a great price with no hassle.

Date of experience: September 16, 2025
Massachusetts
1 review
0 helpful votes
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04 Deuce air filter
September 26, 2025

Exactly as described and fit perfectly. Swapped out in minutes.

Date of experience: September 16, 2025
Arizona
1 review
0 helpful votes
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🧨
September 26, 2025

Perfect no issues! It's exactly what I needed for job at hand

Date of experience: September 16, 2025
Pennsylvania
1 review
0 helpful votes
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New Battery
September 26, 2025

The new battery was great. Wasn't aware I would have to mix the acid but the charging process went well.

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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Short parts
September 26, 2025

I ordered front and rear brake pads with two sets of 39mm fork seals. One bag of seals was complete the other was missing all the hardware.

Date of experience: September 16, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Florida
1 review
0 helpful votes
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They always have what I need. So I always use them.
September 26, 2025
Updated review

The best company I've ever dealt with for motorcycle parts

Date of experience: September 16, 2025

Best motorcycle Part any where
September 15, 2025
Previous review

Best motorcycle Part any where. Has everything

Date of experience: September 5, 2025
New York
2 reviews
0 helpful votes
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Fast service/ great products
September 26, 2025
Updated review

I am a RPM member so my shipping is quick. Website is easy and quick as well.

Date of experience: September 16, 2025

Love this reward program..
June 26, 2025
Previous review

Love this reward program. Should have been a part of this years ago.

Date of experience: June 16, 2025
Georgia
1 review
0 helpful votes
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!
September 26, 2025

!

Date of experience: September 16, 2025
Michigan
1 review
0 helpful votes
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Whenever I need to order parts for my ride, J&P Cycles is the first place to shop! It helps so much to be able to enter the make, model & year and when searching for parts, whatever part I am looking for, it lets me know if the part fits my ride.

Date of experience: September 16, 2025
Georgia
1 review
0 helpful votes
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Best Service
September 26, 2025

They had want I needed in stock. Fast delivery. Great company to do business with.

Date of experience: September 16, 2025
Colorado
1 review
0 helpful votes
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Good buy
September 26, 2025

Parts were as described and fit as they should, all worked out, thanks.

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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Good helmet at a good price
September 26, 2025

After a lot of study we decided on the Sena Outrush R helmet. We wanted the intercom for long rides. The helmets fit good and the sound is good. The only issue is the Sena app. One helmet never connected to it. Blue tooth works great and the intercom works if you by pass the app. If Sena would fix the bugs in their app, I would have given tge product a 10.

Date of experience: September 15, 2025
Maryland
1 review
0 helpful votes
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A Huge Improvement
September 26, 2025

These grips improved the grip-ability over my old stock grips which were very basic. Plus, these look bad $#*!, which is also an improvement. Easy site to navigate and I love that you can set your bike model as a parameter so you can see which ones fit your bike.

Date of experience: September 15, 2025