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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,448
This company responds to reviews on average within 5 days

Instant Feedback

72,784 reviews

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Ohio
1 review
0 helpful votes
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J&P comes through again
August 15, 2024

Exactly what I was looking for and in stock. Never have to look farther than J&P

Date of experience: August 5, 2024
Arkansas
2 reviews
0 helpful votes
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Extremely fast shipping
August 15, 2024

Ordered a rear tire for my motorcycle and it arrived the next day. Could not believe how quickly it arrived.

Date of experience: August 5, 2024
Maryland
1 review
0 helpful votes
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All Good
August 15, 2024

Got it really fast! Sounds awesome! Would definitely buy from here again

Date of experience: August 5, 2024
Wyoming
1 review
0 helpful votes
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Good
August 15, 2024

Good good good good good good good giid good good good good good

Date of experience: August 5, 2024
Georgia
1 review
0 helpful votes
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Better then most.
August 15, 2024

It was a painless experience and the delivery was within a few days.

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
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OEM rear turn signals
August 15, 2024

Ordered turn signals for my 86 heritage Softail. Quality is far better than expected! Could not tell the difference between the new and the OEM old ones. Extremely satisfied!

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
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Great products. Thank you
August 15, 2024

Good site to shop. Easy to navigate and prices are competitive.

Date of experience: August 5, 2024
Colorado
1 review
0 helpful votes
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Harley parts
August 15, 2024

Quick shipping and great service had no problem ordering product thank you

Date of experience: August 5, 2024
New Jersey
1 review
0 helpful votes
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Parts
August 15, 2024

For the price you can't go wrong. They have a good assortment.

Date of experience: August 5, 2024
Pennsylvania
1 review
0 helpful votes
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Fitment and category searching.
August 15, 2024

Your fittment per part is off almost every time. Searching in the category is a pain.

Date of experience: August 5, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Illinois
1 review
0 helpful votes
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Easy installation
August 15, 2024

Right part at a reasonable price. Easy to install. Do wish it came with directions to be sure. But found on YouTube no problem

Date of experience: August 5, 2024
Wisconsin
2 reviews
0 helpful votes
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Tour Pak latch kit
August 15, 2024

Speedy delivery and decent pricing. Description was accurate unlike the product I received from Harley Davidson.Pricing

Date of experience: August 5, 2024
Arizona
2 reviews
0 helpful votes
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I received my order in 2 days
August 15, 2024

My biggest problem with online shopping is delivery time and J&P usually have it to me within 48 hours

Date of experience: August 5, 2024
Wisconsin
1 review
0 helpful votes
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Did well
August 15, 2024

Very quick order deliver. I don't want to fill in more than that.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Excellent experience
August 15, 2024

The tires came on time, excellent price. Will definitely buy from them again

Date of experience: August 5, 2024
California
1 review
0 helpful votes
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Amazed how fast I received my order.
August 15, 2024

I live in the middle of nowhere, and still received my order in two days. Delighted as it was new tires that were so desperately needed!

Date of experience: August 5, 2024
Florida
1 review
0 helpful votes
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Long shipping
August 15, 2024

Shipping was said to come on a certain date and ended up showing up several days after. Which I would've ordered from someone else if I knew it wasn't going to be there on that certain day.

Date of experience: August 4, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue

Illinois
1 review
0 helpful votes
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J&P for all your motorcycle needs
August 15, 2024

J&P is my go to shop for all my motorcycle needs, we have 3 bikes and always something that needs attention. J&P seems to always have what I need and I receive it in a timely fashion.

Date of experience: August 4, 2024
Kentucky
1 review
0 helpful votes
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Great service!
August 15, 2024

Product that was ordered was excellent and shipping was super fast!

Date of experience: August 4, 2024
Canada
1 review
0 helpful votes
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Good parts
August 15, 2024

The ignition switch I ordered for my 1991 Springer was pretty much exactly like the original one. It fit perfectly and worked great. The part was delivered on time and the cost was estimated exact.

Date of experience: August 4, 2024