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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,604
This company responds to reviews on average within 5 days

Instant Feedback

73,234 reviews

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Nebraska
1 review
0 helpful votes
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Could have been!
August 15, 2024
Updated review

I was told the sena Bluetooth helmet would work with the Harley Boom box if I had the whim. Not so!

Date of experience: August 5, 2024

Easy and quick!
December 25, 2023
Previous review

Easy and quick!

Date of experience: December 25, 2023
Nebraska
1 review
0 helpful votes
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The Anti-gravity battery was priced good, the website helped get the right one. It showed up in a couple days!
The dew rag I was hoping to have a sewn in elastic with a sweat band. I was sure it wouldn't for the price but it is what was described. I couldn't find any with the built in extras. Not only at JP but anywhere. But it will do.

Date of experience: August 5, 2024
Illinois
2 reviews
0 helpful votes
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Fast and easy but the Product I purchased was not what I thought it would be and it is not the answer to the issue I was having like I thought it would be.

Date of experience: August 5, 2024

Fast in easy, but one part I needed was sold out
August 4, 2024
Previous review

Fast in easy, but one part I needed was sold out

Date of experience: July 25, 2024
Indiana
2 reviews
0 helpful votes
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PowerVison Motorcycle Tuner
August 15, 2024

Very easy to order well informed and install instructions.

Date of experience: August 5, 2024
Tennessee
1 review
0 helpful votes
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The best
August 15, 2024
Updated review

Always the best customer service and fastest delivery. I always know exactly what I'll get

Date of experience: August 5, 2024

Always the best choice
May 22, 2024
Previous review

Always the best choice

Date of experience: May 12, 2024
Washington
1 review
0 helpful votes
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Good Experience!
August 15, 2024

Pretty easy navigation and I had a credit I completely forgotten about. J&P Cycles reached out to let me know it was still there! Nice surprise!

Date of experience: August 5, 2024
New Hampshire
1 review
0 helpful votes
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Fantastic
August 15, 2024

Needed to send mask to a friend and accidentally was put through to mine representative fixed it and sent it to his address

Date of experience: August 5, 2024
Montana
2 reviews
0 helpful votes
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Good
August 15, 2024

Good prices and quick delivery. I have shopped J&P quite a few times and went right to the items that I needed.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Hard to Find Part
August 15, 2024

There was plenty of selections to choose from for new Rear blinker lights but it was hard to find the just the lenses for those units.

Date of experience: August 5, 2024
North Carolina
1 review
0 helpful votes
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Recieved
August 15, 2024

What can I say. That's all I have to say. I have have nothing more to say.

Date of experience: August 5, 2024
Arizona
1 review
0 helpful votes
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What is better than perfect?
August 15, 2024
Updated review

I received exactly what I ordered the day before its scheduled delivery.

Date of experience: August 5, 2024

J&P Consistantly Performs
June 14, 2024
Previous review

Even though I haven't had the time to replace my drive belt, I have my parts at the ready for when I do.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Satisfied
August 15, 2024

Online catalog is very easy to navigate. Also customer service is always excellent.

Date of experience: August 5, 2024
Wisconsin
1 review
0 helpful votes
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Harley air cleaner
August 15, 2024

I ordered the wrong Arken Ness part and found I needed tge screaming eagle air filter. JP handled the return and I ordered a Drag Specialties filter. Fits better but still exactly right

Date of experience: August 5, 2024
Ohio
1 review
0 helpful votes
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J&P comes through again
August 15, 2024

Exactly what I was looking for and in stock. Never have to look farther than J&P

Date of experience: August 5, 2024
Arkansas
2 reviews
0 helpful votes
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Extremely fast shipping
August 15, 2024

Ordered a rear tire for my motorcycle and it arrived the next day. Could not believe how quickly it arrived.

Date of experience: August 5, 2024
Maryland
1 review
0 helpful votes
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All Good
August 15, 2024

Got it really fast! Sounds awesome! Would definitely buy from here again

Date of experience: August 5, 2024
Wyoming
1 review
0 helpful votes
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Good
August 15, 2024

Good good good good good good good giid good good good good good

Date of experience: August 5, 2024
Georgia
1 review
0 helpful votes
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Better then most.
August 15, 2024

It was a painless experience and the delivery was within a few days.

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
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OEM rear turn signals
August 15, 2024

Ordered turn signals for my 86 heritage Softail. Quality is far better than expected! Could not tell the difference between the new and the OEM old ones. Extremely satisfied!

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
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Great products. Thank you
August 15, 2024

Good site to shop. Easy to navigate and prices are competitive.

Date of experience: August 5, 2024