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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,843
quality
23,362
This company responds to reviews on average within 5 days

Instant Feedback

72,538 reviews

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Florida
1 review
0 helpful votes
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Quick services
August 10, 2024

Ordered parts got it when you said thank you,will suggest you and use again thanks,have a great day

Date of experience: July 31, 2024
Tennessee
1 review
0 helpful votes
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Great experience
August 10, 2024

Your product was delivered exceptionally well before anticipated and in great shape! I will purchase from you again! Thank you very much!

Date of experience: July 31, 2024
Australia
1 review
0 helpful votes
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Postage
August 10, 2024
Updated review

Thanks I got the parts, live in Australia so I expect it to take a while to get here. The first package got here on the 12 of July,fairly quick. The second took to the 26th. All good though.

Date of experience: July 31, 2024

Great service, excellent parts.
May 26, 2024
Previous review

Your postage is excellent,and your are great to deal with, you have most parts I need...

Date of experience: May 16, 2024
Colorado
1 review
0 helpful votes
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Always happy with the product from jp cycles. Was hoping for faster 1 day shipping because I paid for it but still got here and was happy with it

Date of experience: July 30, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Pennsylvania
1 review
0 helpful votes
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Tail light that didn't come with everything necessary
August 10, 2024
Updated review

I bought a replacement tail light a while back. The quality of the part was exceptional however the part did not come with a connector or even pins to complete the connector. Luckily a harley dealership was able to supply me with these pins but if it wasn't for the dealership, it would have been quite difficult tracking down everything necessary to complete the repair.

Date of experience: July 30, 2024

I bought a replacement tail light a while back
July 30, 2024
Previous review

I bought a replacement tail light a while back. The quality of the part was exceptional however the part did not come with a connector or even pins to complete the connector. Luckily a harley dealership was able to supply me with these pins but it wasn't for the dealership, it would have been quite difficult tracking down everything necessary to complete the repair.

Date of experience: July 19, 2024
Tennessee
1 review
0 helpful votes
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Order
August 10, 2024

The item I order came quicker than expected. That's what she said lol. All in all the experience was awesome. The only reason for not giving 5 stars is cause no one deserves 5 stars there is always something that can be fixed. And I wish the military discount was easier to navigate.

Date of experience: July 30, 2024
Missouri
1 review
0 helpful votes
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Tires
August 10, 2024

Fast shipping good prices have bought from them before and have had good luck and fast shipping

Date of experience: July 30, 2024
Florida
2 reviews
0 helpful votes
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I'm please with what I ordered
August 10, 2024

Let's hope they fit. And have quality. The lines were tight with no room to spare.

Date of experience: July 30, 2024
Florida
2 reviews
0 helpful votes
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Great product and great delivery of the product very good quality

Date of experience: July 30, 2024
Indiana
1 review
0 helpful votes
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Perfect Fit L1 GSXR 750
August 9, 2024

Battery worked as expected with fast delivery times. Added the acid per the instructions and gave it a quick charge.

Date of experience: July 30, 2024
Minnesota
1 review
0 helpful votes
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Bearings and oil change
August 9, 2024
Updated review

I always need fast shipping and I am always happy when I get my box fast. Price is always important too.

Date of experience: July 30, 2024

Always good
March 9, 2024
Previous review

Always good

Date of experience: March 8, 2024
California
2 reviews
0 helpful votes
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Motorcycle windscreen
August 9, 2024

Correct product. Great packaging. Delivered on time. Good job.

Date of experience: July 30, 2024
Kentucky
2 reviews
0 helpful votes
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Great site to order from
August 9, 2024

Love j&p. Usually a great selection, and easy to find what you need.

Date of experience: July 30, 2024
Illinois
1 review
0 helpful votes
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Order
August 9, 2024

Perfect Thanks.needed a different plug contacted manufacturer got the issue straighten out thanks

Date of experience: July 30, 2024
Illinois
1 review
0 helpful votes
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Tire ordered, Tire arrived
August 9, 2024

I purchased a motorcycle Tire. It arrived promptly. No issues.

Date of experience: July 30, 2024
Florida
1 review
0 helpful votes
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Easy to fond
August 9, 2024

I was able to quickly find what I was looking for and the products came well packaged.

Date of experience: July 30, 2024
Georgia
1 review
0 helpful votes
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Stator
August 9, 2024

Easy to shop, received everything
In good shape looks great!

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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So fast
August 9, 2024

Very fast delivery after order.
I like it.
Thank you very much.

Date of experience: July 30, 2024
Washington
1 review
0 helpful votes
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Wheel bearings F&R
August 9, 2024

Going to have to return one set of wheel bearings as the other new for the rear wheel bearings have both front & rear in the pkg

Date of experience: July 30, 2024
Washington
1 review
0 helpful votes
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The experience was great, the checkout process was smooth, and the product was of high quality.

Date of experience: July 30, 2024