Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered parts got it when you said thank you,will suggest you and use again thanks,have a great day
Your product was delivered exceptionally well before anticipated and in great shape! I will purchase from you again! Thank you very much!
Thanks I got the parts, live in Australia so I expect it to take a while to get here. The first package got here on the 12 of July,fairly quick. The second took to the 26th. All good though.
Your postage is excellent,and your are great to deal with, you have most parts I need...
Always happy with the product from jp cycles. Was hoping for faster 1 day shipping because I paid for it but still got here and was happy with it
I bought a replacement tail light a while back. The quality of the part was exceptional however the part did not come with a connector or even pins to complete the connector. Luckily a harley dealership was able to supply me with these pins but if it wasn't for the dealership, it would have been quite difficult tracking down everything necessary to complete the repair.
I bought a replacement tail light a while back. The quality of the part was exceptional however the part did not come with a connector or even pins to complete the connector. Luckily a harley dealership was able to supply me with these pins but it wasn't for the dealership, it would have been quite difficult tracking down everything necessary to complete the repair.
The item I order came quicker than expected. That's what she said lol. All in all the experience was awesome. The only reason for not giving 5 stars is cause no one deserves 5 stars there is always something that can be fixed. And I wish the military discount was easier to navigate.
Let's hope they fit. And have quality. The lines were tight with no room to spare.
Battery worked as expected with fast delivery times. Added the acid per the instructions and gave it a quick charge.
I always need fast shipping and I am always happy when I get my box fast. Price is always important too.
Correct product. Great packaging. Delivered on time. Good job.
Love j&p. Usually a great selection, and easy to find what you need.
I purchased a motorcycle Tire. It arrived promptly. No issues.
I was able to quickly find what I was looking for and the products came well packaged.
Very fast delivery after order.
I like it.
Thank you very much.
Going to have to return one set of wheel bearings as the other new for the rear wheel bearings have both front & rear in the pkg
The experience was great, the checkout process was smooth, and the product was of high quality.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.