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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,498
This company responds to reviews on average within 5 days

Instant Feedback

72,914 reviews

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Nebraska
1 review
0 helpful votes
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Saddle men seat
August 10, 2024

I received order quick and on time seat was just to narrow it the back for passenger so sent back

Date of experience: July 31, 2024
Pennsylvania
1 review
0 helpful votes
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Cover
August 10, 2024

Reordered cover that I had before and it is great/ Love the cover

Date of experience: July 31, 2024
Texas
1 review
0 helpful votes
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Battery sale
August 10, 2024

Ordering was a snap, delivery was actually early even with the global internet outage!

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Have not installed wheel yet
August 10, 2024

Delivery was good, 60 spoke wheel Looks good, still in its brand new packaging, haven't installed yet.
And of course it says made in China on the box🙄

Date of experience: July 31, 2024
Pennsylvania
1 review
0 helpful votes
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Replacement parts
August 10, 2024

Be sure of the parts required for your application as the parts I ordered came with other gaskets that are not used on my particular application making it a little confusing. The parts kit overall was correct.

Date of experience: July 31, 2024
Washington
1 review
0 helpful votes
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Great website
August 10, 2024
Updated review

Excellent place to shop. I would and will shop there again. Very good

Date of experience: July 31, 2024

Hard to find
July 6, 2024
Previous review

Hard to find

Date of experience: June 26, 2024
New Jersey
1 review
0 helpful votes
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J&P, an Efficient Company
August 10, 2024

I was totally satisfied with the overall service: product information, ease of ordering, timely delivery, assembly information and quality of the product. Also, I was pleased with confirmation of the order and followup on delivery.

Date of experience: July 31, 2024
Kansas
1 review
0 helpful votes
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No problem order.
August 10, 2024

Quick and easy, just what I expected. I have never had a bad experience

Date of experience: July 31, 2024
Illinois
1 review
0 helpful votes
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Harley Gas Tanks
August 10, 2024

Rebuilding a '58 Harley and needed new tanks due to excessive internal rust. Found replacements at J&P, they are a perfect fit. Problem with the thanks are they do not come with the filler neck (only like $10) but description of the tank should say they are needed. Quick fix, but more detail are needed on both item. A little welding and they will be good to go!

Date of experience: July 31, 2024
Florida
1 review
0 helpful votes
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Quick services
August 10, 2024

Ordered parts got it when you said thank you,will suggest you and use again thanks,have a great day

Date of experience: July 31, 2024
Tennessee
1 review
0 helpful votes
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Great experience
August 10, 2024

Your product was delivered exceptionally well before anticipated and in great shape! I will purchase from you again! Thank you very much!

Date of experience: July 31, 2024
Australia
1 review
0 helpful votes
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Postage
August 10, 2024
Updated review

Thanks I got the parts, live in Australia so I expect it to take a while to get here. The first package got here on the 12 of July,fairly quick. The second took to the 26th. All good though.

Date of experience: July 31, 2024

Great service, excellent parts.
May 26, 2024
Previous review

Your postage is excellent,and your are great to deal with, you have most parts I need...

Date of experience: May 16, 2024
Colorado
1 review
0 helpful votes
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Always happy with the product from jp cycles. Was hoping for faster 1 day shipping because I paid for it but still got here and was happy with it

Date of experience: July 30, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Pennsylvania
1 review
0 helpful votes
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Tail light that didn't come with everything necessary
August 10, 2024
Updated review

I bought a replacement tail light a while back. The quality of the part was exceptional however the part did not come with a connector or even pins to complete the connector. Luckily a harley dealership was able to supply me with these pins but if it wasn't for the dealership, it would have been quite difficult tracking down everything necessary to complete the repair.

Date of experience: July 30, 2024

I bought a replacement tail light a while back
July 30, 2024
Previous review

I bought a replacement tail light a while back. The quality of the part was exceptional however the part did not come with a connector or even pins to complete the connector. Luckily a harley dealership was able to supply me with these pins but it wasn't for the dealership, it would have been quite difficult tracking down everything necessary to complete the repair.

Date of experience: July 19, 2024
Tennessee
1 review
0 helpful votes
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Order
August 10, 2024

The item I order came quicker than expected. That's what she said lol. All in all the experience was awesome. The only reason for not giving 5 stars is cause no one deserves 5 stars there is always something that can be fixed. And I wish the military discount was easier to navigate.

Date of experience: July 30, 2024
Missouri
1 review
0 helpful votes
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Tires
August 10, 2024

Fast shipping good prices have bought from them before and have had good luck and fast shipping

Date of experience: July 30, 2024
Florida
2 reviews
0 helpful votes
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I'm please with what I ordered
August 10, 2024

Let's hope they fit. And have quality. The lines were tight with no room to spare.

Date of experience: July 30, 2024
Florida
2 reviews
0 helpful votes
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Great product and great delivery of the product very good quality

Date of experience: July 30, 2024
Indiana
1 review
0 helpful votes
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Perfect Fit L1 GSXR 750
August 9, 2024

Battery worked as expected with fast delivery times. Added the acid per the instructions and gave it a quick charge.

Date of experience: July 30, 2024
Minnesota
1 review
0 helpful votes
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Bearings and oil change
August 9, 2024
Updated review

I always need fast shipping and I am always happy when I get my box fast. Price is always important too.

Date of experience: July 30, 2024

Always good
March 9, 2024
Previous review

Always good

Date of experience: March 8, 2024