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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,450
This company responds to reviews on average within 5 days

Instant Feedback

72,792 reviews

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Oklahoma
2 reviews
0 helpful votes
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Your web site works great!
August 11, 2024

Easy, if you pay attention.
We appreciate you guys & hope you have a blessed day.

Date of experience: August 1, 2024
Ohio
1 review
0 helpful votes
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Smooth as silk 👌 every thing fit as if it was made to and no Bs!

Date of experience: August 1, 2024
Arizona
1 review
0 helpful votes
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Easy as alwsys
August 11, 2024

Seamless easy always the right part. I never have an issue with J&P

Date of experience: August 1, 2024
Oklahoma
1 review
0 helpful votes
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The parts that were ordered were the parts that I received on the day that I was told to expect them.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Giant box
August 11, 2024

Everything was great I bought a little tiny switch( 1"x1/4") at a great price that got here when it was supposed to in a big giant box12"x7"x4", that was defininetly a little big, shipping was more than the part but J&P had exactly what I needed and thats what counts.

Date of experience: July 31, 2024
Ohio
1 review
0 helpful votes
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Easy to find parts and fast delivery
August 11, 2024

Bike specific parts easy to find many options for what I was looking for

Date of experience: July 31, 2024
Florida
1 review
0 helpful votes
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Bad fit
August 11, 2024

I expected a better tighter fit it does not pull tight from inside to outside of fenders

Date of experience: July 31, 2024
Illinois
1 review
0 helpful votes
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Foot pads
August 11, 2024

J&P cycle products are very good and filled my needs. The footrest I bought work great

Date of experience: July 31, 2024
Texas
2 reviews
0 helpful votes
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Just what I ordered
August 11, 2024
Updated review

Fast and affordable easy to place the order on line. And a free magnet.

Date of experience: July 31, 2024

Easy to place a order
September 30, 2023
Previous review

Easy to place a order

Date of experience: September 30, 2023
Connecticut
1 review
0 helpful votes
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I bought a speed meter from JC cycle. I was told that it fits my bike 2021 Harley Davidson according to My computer online when I install my speed meter my check engine light came on didn't know what was the problem because they will fit my bike, I took it to the Harley Davidson to check the check engine light. I was told that this was aftermarket speed meter that the computer is not according to the motorcycle so I spoke to a representative so I called the companykoso And spoke to a technician, they explained to me that because I have to my bike because I have changed the muffler system that the tune is interfering with the new speed meter that I have a choice either take the tune out of your bike then the gauge will work. Oh stay with the tune and live with the check engine light on. I live with my check engine light on. I will never know if anything else is wrong on my bike, so I decided to keep the gauge but I like to express myself to tell the company few details about the gauge. What do you have on your bike and tell me if it worked I spent over $400 with this Prada I'm not looking to send it back, but the word it should be any detail that this gate would not work if you have these kind of items in your bike which I didn't know so maybe I'm thinking about going to Harley Davidson and buying Harley Davidson Prada what would take off my check engine light is so sad it wasn't there to know so next time when I buy something from JC cycle, I'm gonna ask the questions before I buy it because the online computer say if it's my bike but now I'm stuck with this problem

Date of experience: July 31, 2024
Colorado
1 review
0 helpful votes
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Fast shipping
August 11, 2024

Easy to find what I needed. Fast shipping. Fair price. It was easy to find what I wanted and place the order.

Date of experience: July 31, 2024
Canada
1 review
0 helpful votes
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Replacements for OEM HD
August 11, 2024

I bought the chrome triples to replace a set of raked trees that came on my (used) bike.

A1 experience, 1 sharp edge on the chrome, that is to be expected of some imported goods.

Date of experience: July 31, 2024
Ohio
1 review
0 helpful votes
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New grips and bars
August 10, 2024

Great deals. Quality brands. Easy to navigate through all the stuff.

Date of experience: July 31, 2024
New York
1 review
0 helpful votes
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It was hard to choose a truck because there were so many shoes from different sizes. The way they were mounted the chunk that I chose. Put on my luggage drag perfectly. The tiedowns are secure very easy to hook it on hook, especially like the Velcro inside the lid. Very happy with it.

Date of experience: July 31, 2024
New York
1 review
0 helpful votes
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Satisfied customer
August 10, 2024

I've been a J&P customer for a while and I've always been happy with my purchases and interactions with J&P staff. The only critique I have to offer is the web site can be a bit clunky when searching for a specific part. It could be my browser, I use firefox with a lot of security garbage, to protect me from other garbage, but it really seams more like it's design related where I know you have the part but need to try multiple queries to hit the right key word for what I'm looking for.
Keep up the good work!

Date of experience: July 31, 2024
Virginia
1 review
0 helpful votes
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Great,good,awsome!
August 10, 2024

On time! No problems no hassle no stress. I like the process!

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Awesome handle grips
August 10, 2024

Is very easy to install and they r comfy. I have carpal tunnel and they help out.

Date of experience: July 31, 2024
Louisiana
1 review
0 helpful votes
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Great experience
August 10, 2024

Great company to purchase from with quality products thanks.

Date of experience: July 31, 2024
Colorado
1 review
0 helpful votes
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Great service
August 10, 2024

I received exactly what I ordered ahead of the anticipated delivery date.

Date of experience: July 31, 2024
Tennessee
1 review
0 helpful votes
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Awesome product!
August 10, 2024

I reached out to customer service and they responded within a few hours. The seat was shipped quickly. Extremely comfortable seat. Easy to install with the directions. Will buy from them again in the future.

Date of experience: July 31, 2024