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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,639
This company responds to reviews on average within 5 days

Instant Feedback

73,310 reviews

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Connecticut
1 review
0 helpful votes
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Great service
August 13, 2024

Easy to navigate, googled tires and that's how your company came up. When directed to your website the tire I was looking at came right up. Easy to order and delivered faster than expected. Will definitely use again. Will be referring people to your company.

Date of experience: August 2, 2024
Canada
1 review
0 helpful votes
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Very pleased with the telephone help I received and the extensive selection of parts available, especially for hard to find parts.

Date of experience: August 2, 2024
Ohio
1 review
0 helpful votes
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Cable oil
August 13, 2024

The purchase was easy, it shipped right away. It also came in a reusable sealed container to reduce oil spilling

Date of experience: August 2, 2024
Tennessee
1 review
0 helpful votes
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Great service
August 13, 2024

Website is easy to navigate and fast shipping will definitely be ordering from them again.

Date of experience: August 2, 2024
Puerto Rico
1 review
0 helpful votes
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Awesome service fast shipping
August 13, 2024

Ordered the items I needed for the tour-pak lighting and it's all great

Date of experience: August 2, 2024
Georgia
1 review
0 helpful votes
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The GO TO for Harley parts.
August 13, 2024
Updated review

Love J&P. Variety of parts and most importantly, parts for older bikes. Some Harley dealers won't even work on classics!

Date of experience: August 2, 2024

So far So good
December 18, 2023
Previous review

So far So good.

Date of experience: December 17, 2023
Indiana
1 review
0 helpful votes
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Shifter pegs
August 13, 2024

Asked for advice, turned out to be bad. I have a 2004 suzuki vl800 with the rocking style shifter. Was told the pegs were plug and play...NOT, minis rubber front and rear rockers have welded flair dowels which the rubber slips over the welded dowls...I cannot return them for I have been a long way from home laid up in the hospital for a week or so, and the return period is over time (can't be helped) so even those were a guarantee to weren't, they didn't, you should really change you webit

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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Dope
August 13, 2024

Great stuff, arrived quickly very pleased will continue to order from them

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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Review title
August 13, 2024
Updated review

You have what I need! Installed the kit and did not have time to try it out.

Date of experience: August 2, 2024

Good item.
April 26, 2024
Previous review

Good site!

Date of experience: April 15, 2024
Kansas
1 review
0 helpful votes
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The best customer service
August 13, 2024
Updated review

I needed to exchange my helmet and they had no problems with me doing that and helped me with the item that I needed and sent a link to make it easier.

Date of experience: August 2, 2024

J&P Cycles most of the time have small helmets in stock
June 20, 2024
Previous review

J&P Cycles most of the time have small helmets in stock

Date of experience: June 9, 2024
Connecticut
1 review
0 helpful votes
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Shocks
August 13, 2024
Updated review

Everybody on eBay is selling these for 20 to 40 dollars more. I always check with you guys first. Cause J&P Cycles is the best on line company out there. Keep up the good work!

Date of experience: August 2, 2024

JP cycles is "wicked awesome"
June 18, 2024
Previous review

JP cycles is "wicked awesome".

Date of experience: June 8, 2024
Washington
1 review
0 helpful votes
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Very fast delivery
August 12, 2024
Updated review

Just what I wanted thank you very much I like doing business with you

Date of experience: August 2, 2024

My shopping was quick and easy loved it thank you jpcycles
August 10, 2024
Previous review

My shopping was quick and easy loved it thank you jpcycles

Date of experience: July 31, 2024
Maine
1 review
0 helpful votes
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Satisfied customer
August 12, 2024

Had the baffles I needed in stock and processed the order quickly. Thanks!

Date of experience: August 2, 2024
South Carolina
1 review
0 helpful votes
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Very happy with the new pipes
August 12, 2024

I didn't know about the 10% off until after I placed it order. Was then given a discount on my next order

Date of experience: August 2, 2024
Connecticut
2 reviews
0 helpful votes
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August 12, 2024
Updated review

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Date of experience: August 2, 2024

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April 15, 2024
Previous review

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Date of experience: April 5, 2024
California
1 review
0 helpful votes
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Excellent Service
August 12, 2024

Very helpful! And free return if it doesn't work! Unfortunately the mirrors didn't work!

Date of experience: August 2, 2024
Michigan
1 review
0 helpful votes
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Great experience
August 12, 2024

Easy to find the products that I wanted, fast checkout and fast delivery.

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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Very well made product
August 12, 2024
Updated review

It was great and easy and they have an easy process except having to fill this form out

Date of experience: August 2, 2024

Great easy to navigate
August 6, 2024
Previous review

Great easy to navigate

Date of experience: July 26, 2024
Iowa
1 review
0 helpful votes
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Happy customer
August 12, 2024

Product was as described. Arrived on time and fit perfectly. Will buy again from J &P.

Date of experience: August 2, 2024
Washington
1 review
0 helpful votes
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I have always enjoyed my experiences with J&P. Thanks guys and gals!

Date of experience: August 2, 2024