Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.
Go-Parts has a rating of 4.4 stars from 1,321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 19th among Auto Parts sites.
We monitor reviews for authenticity
I wasn't too satisfied with my order. I received just a small solenoid that works as the pump, but I didn't receive the complete pump that was being sold on the picture.
THIS HAS NOT BEEN A GOOD EXPERIENCE, I ORDERED A 2022-2025 FORD MAVERICK SPINDLE/KNUCKLE; AND I RECEIVED A 2022 FORD BRONCO SPORT KNUCKLE THAT AFTER WE INSTALLED IT HAS A DIFFERENT HEB WITH 12MM STUDS VERSUS 14MM OF THE MAVERICK
We sincerely apologize for the inconvenience. Upon checking, we found that the wrong part was shipped to you. A full refund was issued on January 19, and you should see the credit reflected within 1-2 business days.
We regret that we were unable to fulfill your order as expected. If there's anything else we can assist you with, please don’t hesitate to let us know.
Thank you for your understanding, and we hope you have a wonderful day.
Quick delivery of part. Haven't installed it yet, but am eager to do so. If I have a problem I'll re-review.
I received my part, but it was defective. It was a heater control panel for my car. I installed the unit and it did not work. I did manage to Frankenstein together my old unit and the one that was sent to me. It's functioning, but I'm not happy about having to modify my purchase. I sent an email, but there was no response.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
Ordered ignition coils for my 2007 Honda CRV. Since this was original replacement I wanted to stick with Original Mfg recommendation. Albeit my car had 215k on the odometer and this was the first plug and coil change so wanted to keep it to original specs. Ordering was quick and cheaper than my local automotive stores. Installation was a breeze, thanks to YouTube a novice like myself did this in about an hour.
Order arrived on time and no problem.
It would have been nice if you sold the mounting hardware with the item.
Overall the order was as advertised.
Good job
Ordered my part. It arrived in about 3 days. Fedex broke it in the shipping process. Now I am getting a refund and I have a broken part.
We’re sorry the item arrived damaged during shipping. While this was caused in transit, we’ve already issued your refund to resolve the matter as quickly as possible. We appreciate your understanding and are always working to improve our shipping experience.
If you need any further assistance, please don’t hesitate to reach out.
I asked if this would fit my truck like it should I was told it would. When it came in it is for a different model of truck. My truck is a 2021 ram 2500 crewcab which has a hump in the floor this console is completely flat along the base so there is a gap under the front of the console.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
This was the only place I could source the seatbelt assembly I needed for my 2008 Matrix. I was so excited to see the $79 price. Got to checkout and the shipping was $100. Ridiculous. But I needed the part. To be fair, the part was in excellent shape and fit my vehicle. Just charge a fair price and fair shipping.
Hello Sandra,
We are sorry that you are not happy with the shipping cost on that seat belt assembly. Unfortunately the re-tractor is considered a hazmat item by the postal carriers, and they require much higher shipping charges for hazmat items. If there is anything else we can help you with please let us know and we hope you have a wonderful day.
I found the jack that I needed and ordered it. A few days later it arrived. I will put it in my new Bronco Sport and hope I never have to use it.
Go-Parts was the only place that had my check valve for a 2001 Saturn and the part they sold me was indeed OEM (GM). Very happy experience and highly recommended to use for car parts. S. Zuniga
I knocked out my passenger side mirror while backing out of my garage. The housing for the mirror had a couple of pieces knocked out of the casing, but the mirror mechanism appeared intact. The local auto body shop said I needed to replace the entire thing, which would cost over $800 for the new mirror and installation. My car is from 2009, so it wasn't worth spending so much on it.
It finally occurred to me to see if there was a way to just replace the mirror glass itself, since I didn't care that the outside housing was chipped. I ordered the mirror with backing plate and was amazed that I could just snap it into place myself in less than 5 minutes.
From now on, I'll check Go-Parts for anything auto-related that needs replacing before buying anything through a repair shop.
Very good. Correct part. East to navigate website.
Gave year, make, model, and engineer size and still received the wrong one. Have sent the information they requested and pictures and have not received any email response since.
Hello Jack,
We are sorry that we could not get back to you sooner. Our customer care team is closed over the weekends. They will be reaching out to assist you today. Have a wonderful day.
I received my part quickly and was not left waiting even on a holiday weekend. Great job!
Other than being in the dark about when my shipment would arrive with no tracking number or no email saying the order had shipped it was good.
Answer: Hello Lucretia, We are sorry but unfortunately we do not carry the door for that car. If there is anything else we can help you with please let us know at [email protected]
Answer: Hi Moaz, Thank you for reaching out. Please check the links below: RIGHT passenger https://www.go-parts.com/1619-lexus-rx350-headlight-assembly-right-passenger-p-900235892.html LEFT Driver https://www.go-parts.com/1619-lexus-rx350-headlight-assembly-left-driver-capa-certified-p-900263171.html Kind regards, Go-Parts


Thank you for bringing this to our attention. We’re sorry for the confusion with the item received. Our team has requested a photo so we can review and resolve this as quickly as possible, and we’ll follow up once we receive it.