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For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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Sherry worked with me patiently to ensure I ordered the correct pattern rear seat covers for my 1967 fairlane GTA
She was very polite and knowledgeable in her research to make sure things were correct.
The bracket I recently purchased doesn't fit properly. It looks very close to the original I have but if I end up using the one I purchased, I'll need to alter it so it can fit to the windshield frame. I just purchased a couple screws that hopefully will allow me to use my original bracket and tighten the mirror.
I have had nothing but, a great experience with Ecklers. Pricing has been affordable especially when you find items on sale. The fact that they provide different forms of payment ie; affirm, paypal and debit card is awesome. Their catalog of parts makes it easy to get what you need for your classic car
For me it has been the quality and prices of certain items. I have not been disappointed with any of my purchases. I must include that their customer service is great! I will continue to shop here
Product selection is great for hard to find items and factory replacements. Have to wait for pricing on items sometimes as cost is more than some other competitors.
Good selection of products and sale prices are comparable to other sites
Balancer was just as order and discretion was spot on.Tha only downside was tracking it could a little more work in notifications on the order is at thank you
I have tried ordering a vacuum boot twice and ecklers sends me a speedometer. Which I wish work as I need one but it doesn't. The last order was lost.
Hello Timothy,
Thank you for sharing your feedback with Ecklers regarding your recent service experience. We do apologize that you placed an order for CA Front/Rear Bumper Retainers; 18-Piece and you received a speedometer in error. We work hard to have our orders shipped quickly and correctly, and we fell short of our goal and your frustration is understandable.
We want to also thank you for being a member of our Military, Medical, and First Responders Cash Back Program. We are happy to offer this program to thank our customers, like you, for your service to our country and our communities.
We are reviewing why this occurred, and we do appreciate your understanding of this error. We were also disappointed to heard that the replacement that shipped 1/23 was lost and never delivered to you. I reviewed the tracking this morning, and it shows movement, I cannot see if it is being returned to our warehouse or to your address.
Due to this situation, we issued a credit to your Ecklers account and this can be used on a future order. Please note, this credit is valid until 5/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
When I was checking out, the app assumed I was paying with the same card I used the last time I ordered... I actually wanted to use another card to get more points.
Oh well... no big deal
Hello Mike,
Thank you for sharing your feedback with us regarding your recent order experience with Ecklers. We apologize for the frustration and inconvenience this situation has caused you,
We reviewed your account, and we do not see that you have any saved payments and your other order, you used Affirm to purchase the item. When you go to the checkout, it should give you the following options:
Credit Card
PayPal
Affirm
Do you have a payment saved to your device, where you can select to use the saved payment? I know that i have a card saved to my phone and have made the error of using that when I did not mean to.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
The trouble was finding the crown style centers to fit. And decided to wait on break conversion, getting ready for Tulsa car show
These are excellent. Sadly I tried to install the left side in the passenger side by mistake and destroyed it, so that's why I ordered the clearance item. With discount and warehouse pickup I'm very happy.
Great customer service! I ordered a part for a 72 Corvette Stingray and the part was wrong. Easy return, easy store credit, and placed another order.
Everything 2 to 4 days I'll be receiving my part that I need to make my Corvette run proper and believe me that'll make me very happy so thanks guys much appreciated
Please add a "continue Shopping" to your main page. There is no indication there unless, you click your cart, even then it's not clear.
Jerry was very helpful and knowledgeable. He took his time to answer my questions and helped me place my order quickly after confirming the part was in stock. The reason for the 4 stars is the price of the item I purchased. It's about $20.00 cheaper elsewhere, but no availability.
Always a pleasure dealing with Eckler's good prices excellent product, products with check out made easy online! Keep up the great work
In the past I have not experienced any issues checking out but this time it seemed to take extra time. No idea why and maybe it was my wi-fi.
NOBODY could seem to help me locate this one year only water temperature pigtail. Ecklers came through with the part I needed with fast shipping. Thank you.
Hello Raymond,
Thank you for your recent order and for taking the time to share your feedback with Ecklers regarding your recent experience. We do apologize that you did not receive an email with the tracking number for your 1956 Corvette Temperature Sender Wire Repair Kit Show Quality.
We show that you placed the order with on our our Sales Representatives on 2/3/2026, and the item shipped the same day. We do send emails to our customers when we receive the tracking number, and there are times when our emails may be sent to your spam or junk folder. We ask that you please check these folders to see if the email was forwarded to that folder in error.
We show that the item was delivered via UPS on 2/6/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I called the parts help line on a Sunday afternoon. I chatted with Jil. M. She was very helpful finding the part I needed. Thanks so much.
My ordering experience was good but slow looking up my parts. Plus back ordered parts didn't make any day but I understand the need out weighs the supply.
I do not remember my last experience with ordering from Ecklers however it would be nice if there could be an area during the order to leave a note if needed.
Since you don't seem to sell the floating part of the fuel level sending unit alone, and I cannot find mine in my tank, I am forced to buy the whole assembly.
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Hello John,
Thank you for taking a moment to share your feedback with Ecklers regarding your recent purchase of Inside Rear View Mirror Bracket, Convertible, 1967. We are disappointed to hear that you are experiencing issues while installing the bracket.
We reviewed the product page, and we do show that this should fit a 1697 Camaro RS, Convertible. If you are still experiencing issues, please contact us, and we can assist you in setting up a return. You may also call and ask to speak with a member of our Sales Team for assistance in confirming the fitment.
If you have any additional questions, please contact us and we will be happy to assist you.
Thank you,
Amy