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For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
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I like the site is easy to navigate through, and I am able to find what I need at great prices. Also, is great that I could shop for both cars in one site. Thanks for making restoring both my Mustang and Firebird easy on the wallet.
Purchased white arm rest for drivers side of 1973 Gran Torino Sport last year 2024 from Melissa Wolfe and she was super as could possibly be. Never did get the one for the passengers side: was not in stock in white. Already have black ones that I purchased years ago from you guys when you were Auto Krafters. Wanted dark green but not available.
FInding what I need is and easy process, placing the order or anything else that requires verification is an effing NIGHTMARE! If they don't change it I'll be shopping at Corvette Central from now on.
Had the correct part listed correctly online, was able to purchase with no hassles and expedited delivery. Will use again for my automotive needs
I'm always able to find what I need for my 55 Bel air. I receive good advice if I ask. The items arrive as described and are of good quality.
Easy to order online and my tech question was answered. Cant give review on products untill i receive them. Should have them in a couple weeks they say. They are made to order
Ordering on line is tedious. Things are removed from the cart and have to be reentered. My $10.00 off email was never sent. Parts are good and ship quickly. Web site needs some work.
I was able to order my master cylinder off my fone and it got here in just a few days. The master cylinder looks like good original quality to me.
I just purchased a new to me c4. The team at Ecklers were able to help me understand what parts Ineed to get my Vette back in shape. Big thanks to the sales tech team,
Slowly replacing old worn out buzz coils for my 1926 Ford Model T. Plan to Eventually rebuild them as you can never have enough spare coils (parts) for a 100 year old Fix Or Repair Daily car.
The parts were, clean and good quality, They were significantly cheaper than other parts Houses.
I got them quickly. Thanks Eckler's.
I was looking for 2 under dash lights that I thought might have been discontinued, but Ron found them for me. Just what I needed, thank you from my 93 corvette/Marilyn and me.
Website is clumsy to navigate, only has search bar on some pages, they don't have some of the items zip corvette has but they are close enough for local pickup, I like that
Ordered a water pump which did not fit my engine. Called service rep to return item. Was told to keep item and issued a full refund.
I received the part that I ordered, but I also received a set of tie down straps that I did not order, the plastic ties had been cut and the straps were loose inside the box. I will send them back if I get a postage paid return statement.
I have done business with Eckler's on multiple occasions while restoring a 1970 Torino convertible. Every experience has been great. Fast shipping, accurate orders and issues are handled very expediently without hassle.
I'm in process to restore a 1970 El Camino
I have an 85 C4 Corvette. Not always easy or affordable to find parts for it.
Ecklers always has what I need at a reasonable price. Very Thankful!
6 years ago, i began restoring a 57 Chevy originally purchased by my brother. Over the years the car was basically left to rust away. Whenever i needed a new part, i counted on Ecklers to provide a quality part with quick response time. Ecklers delivered every time, with quality and on time, I have recommended Ecklers to my restoration friends many time over the years!
Called for older F1 parts and Taney C. Was very helpful and got me the info I needed and parts.Very pleasant to talk to and very knowledgeable on what I was working on.
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