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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,623
This company responds to reviews on average within 5 days

Instant Feedback

73,248 reviews

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Ohio
1 review
0 helpful votes
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Fast, Quality
April 11, 2025

The parts I purchased showed up within 3 days of purchase and they all fit my bike just like they were supposed to. I would recommend this place to anyone in need of good, quality parts.

Date of experience: April 1, 2025
Texas
2 reviews
0 helpful votes
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Dissatisfied
April 11, 2025

I received the product after several days of delayed shipping. When it arrived the content label on the package was dated 2014. The product doesn't fit. Very disappointed.

Date of experience: April 1, 2025
Kentucky
1 review
0 helpful votes
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Good job
April 11, 2025

Good fast service. Easy to work with. Product seems to be as advertised. Haven't used product yet but I believe it is the best option

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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Everything I have needed.
April 11, 2025

Every part I have ordered has been correct. Great place for anything you need.

Date of experience: April 1, 2025
Maryland
1 review
0 helpful votes
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Ordered the parts online and had them within three days ordering with them makes it easier for me to put my custom Bill Harley together parts on time at a good price

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Product arrived damaged
April 11, 2025

Oil change kit arrived with one one of quarts leaking, box has leak through one side. I think I have enough to make it work but it is annoying.

Date of experience: April 1, 2025
Texas
3 reviews
0 helpful votes
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No problem with your service.
April 11, 2025

My only complaint is, for the price I think I should receive a fresh new tire not one you bought two years ago for half the price.

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Great and fast
April 11, 2025
Updated review

My order tires was here quick and they are the right ones that I ordered and price reasonable

Date of experience: April 4, 2025

Always good fast
March 31, 2025
Previous review

Always good fast

Date of experience: March 21, 2025
New Mexico
1 review
0 helpful votes
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Beautiful seat
April 11, 2025

This seat arrived and I am glad I purchased it. So far it has been very comfortable.

Date of experience: April 1, 2025
New York
2 reviews
0 helpful votes
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Tail bag
April 11, 2025

I picked out the bag I needed on Friday. It was delivered on Saturday.
Great experience.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Air Filter
April 11, 2025

Great experience with the ordering process. I didn't realize how much my motorcycle was starving for more air. Made a night and day differance.

Date of experience: April 1, 2025
Algeria
1 review
0 helpful votes
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Good service, quick delivery. Big selection of spare parts.

Date of experience: April 1, 2025
Virginia
1 review
0 helpful votes
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Parts were exactly what I needed
April 11, 2025

Parts were easy to find easy to order and arrived on time. I will definitely use JP cycles in the future.

Date of experience: April 1, 2025
Australia
1 review
0 helpful votes
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Def would buy again from them. Postage is cheap compared to some u. S outlets

Date of experience: April 1, 2025
Michigan
1 review
0 helpful votes
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Bought parts
April 11, 2025

Good great grand awesome helpful service easy to use website

Date of experience: April 1, 2025
Washington
1 review
0 helpful votes
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Parts
April 11, 2025

They had what I was looking for and sent it to me with no issues

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Super fast delivery!
April 11, 2025

Great product and great delivery! Packaging and product had no flaws

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Manual for my Softail deluxe
April 11, 2025

Exactly what I needed. Actually surprised how fast I got it..

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
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Harley ignition
April 11, 2025

Great quality products, speedy delivery, and lower prices.

Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Very quick and efficient
April 11, 2025

The whole ordering process was quick and easy and the shipping was even quicker

Date of experience: March 31, 2025