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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,693
This company responds to reviews on average within 5 days

Instant Feedback

73,543 reviews

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Massachusetts
1 review
0 helpful votes
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New rubber
April 13, 2025

Purchased a Dunlop Elite (made in the USA!)
Finding the proper fit on the J&P site was easy. The delivery time was perfect!
J&P always does a great job!

Date of experience: April 2, 2025
Oklahoma
1 review
0 helpful votes
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I brought Vincent&Hines fuel pack 4 and it came in just as described, shipped as described.

Date of experience: April 2, 2025
Georgia
1 review
0 helpful votes
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Very easy experience
April 13, 2025

Very easy to find what I needed and the part fit perfectly. Shipping was fast and had no issues

Date of experience: April 2, 2025
Alabama
1 review
0 helpful votes
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Easy to order, quick to arrive
April 13, 2025

Subject line says it all! Found what i needed easily, at a great price, and the order arrived in about 3 days. Can't get much better than that!

Date of experience: April 2, 2025
West Virginia
2 reviews
0 helpful votes
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Ordered a part from J&P cycles, part fit perfectly and it gave my bike more horsepower and it runs great! Will definitely buy from them again, probably sooner than later!

Date of experience: April 2, 2025
West Virginia
1 review
0 helpful votes
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Great price for what it is
April 12, 2025

The levers look great quality could be better bit for the price they were better than I expected

Date of experience: April 2, 2025
Tennessee
1 review
0 helpful votes
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Happy
April 12, 2025

Order came in early and was able to enjoy the product sooner than expected

Date of experience: April 2, 2025
Texas
1 review
0 helpful votes
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Great website for motorcycle gear!
April 12, 2025

I ordered a pair of Icon riding gloves. The site made it easy to know exactly how to measure my hand to decide which size to order. Got my gloves and, well, they fit like a glove! Lol. Perfect size.

Date of experience: April 2, 2025
Colorado
1 review
0 helpful votes
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See above... this 50 characters is ridiculous. *******!

Date of experience: March 20, 2025
Missouri
1 review
0 helpful votes
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Good online experience!
April 12, 2025

J&P Cycles had exactly what I needed. The website is intuitive and easy to follow. My order was shipped and received on time.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Excellent service
April 12, 2025

Shipping quick, parts were good, no problems with order, good communication as well.

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
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Received as described
April 12, 2025

No Issues. Product received as described. Delivered earlier than promised.

Date of experience: April 2, 2025
Ohio
1 review
0 helpful votes
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Everything went great
April 12, 2025

Needed a rear tire, everything went smooth and great got my tire 2 days after ordering

Date of experience: April 2, 2025
Michigan
1 review
0 helpful votes
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Customer service
April 12, 2025

Emily at JP cycles is the best. She takes her time to understand what you need and get it for you. Hands down the best customer service bar none

Date of experience: April 2, 2025
Hawaii
1 review
0 helpful votes
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Parts In Stick
April 12, 2025

Website easy to navigate and parts easy to find,
And always in stock.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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I ordered and received product in a few days. Product was quality and was able to replace my bad part easily with the new one.

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Replaced defective battery
April 12, 2025

Battery went bad before warranty was up and J&P gave me a credit to purchase another

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
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Return/purchase the correct part
April 12, 2025

Great, Everytime, no matter who knowledge and help is on the way

Date of experience: April 2, 2025
Connecticut
1 review
0 helpful votes
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Positive experience
April 12, 2025

I received my product in a timely manner, with no issues found, and I'm very satisfied :).

Date of experience: April 2, 2025
Ohio
1 review
0 helpful votes
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Ridiculous
April 12, 2025

Leave a man alone after he's done purchasing his stuff! Then you have to complete a 30 min survey in its totality.?

Date of experience: April 2, 2025