On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I've only had this battery in for about a week but it charged up great and hopefully it stays like that.
Easy to find parts, easy to purchase. Shipped quickly. Quality parts.
The website is easy to use and there is a plethora of products for your bike.
I ordered a teaching helmet. The price was great and the quality was great.
When you need parts or products this is the place to go they have it all.
Good experience overall have not put battery in yet but once season gets better I will put battery in bike and start riding
Parts are usually good. If not, the company stands behind them. Fairly inexpensive
From ordering on line to delivery to my home, the process was seamless and hassle free. I don't use anybody else for my parts. I have never had a bad experience with the customer service, all the way down to delivery. Always been a5 start experience. You've got a lifelong customer.
Easy to find what you're looking for, get it ordered, and have within a few days. Haven't had a problem with anything fitting correctly. Definitely my go-to store for bike parts and accessories.
The correct items arrived quickly and were in excellent condition.
I had a lot of questions and anxiety over the exhaust I bought and and called a couple of times, so basically I was that customer that everybody dreads it turns out that the representative that I spoke with talked me off the ledge and I realized everything was good. It could've been more happy with the customer service and the product. Thank you to the customer service representative I had a deal with me. I have a hard time deal with me most days. 🤣🤣
Excellent service I ordered a new battery it was bad so they sent me a new without any hassle
I ordered my battery on day and it arrived the next day. Fast and convenient.
Entrega se tardo muchÃsimo pero el paquete llegó en buen estado y me sirvió Perfectamente
I been a customer for years. Parts always on time, great price and awesome customer service!
Here a customer for life!
Order was promptly shipped with the correct items. Good service
Ordered ride on balancing fluid. Came on time and was packaged well.
Quick and easy. Nice knowing part will fit before I order.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Motorcycle Parts Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members