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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,581
This company responds to reviews on average within 5 days

Instant Feedback

73,161 reviews

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Rhode Island
1 review
0 helpful votes
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Overall not happy. Called customer service and was told all the things I had to do in order to return it
I'm a very busy person and don't have time for this

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Service Report.
April 10, 2025

J&P Cycles is and has always been very good with all areas of catalogue orders.
Thanks, Jay P.

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
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Harley Davidson
April 10, 2025

Order came sooner than expected like always from J&P cycles I'll definitely be ordering from them again had bike up and ready for some well needed wind therapy

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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I was pleased with the ease of ordering the parts I needed. J & P is my go to for parts.

Date of experience: March 31, 2025
Georgia
1 review
0 helpful votes
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Product was great and on time
April 10, 2025

Always great service. Great prices and quality stuff. Customer service is always there to help.

Date of experience: March 31, 2025
Ohio
1 review
0 helpful votes
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Baffles
April 10, 2025

Easy, and plenty selections. Always had a great experience of shopping

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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Na
April 10, 2025

Fast delivery and part was exactly what i ordered and fit perfectly

Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Rep at the store was helpfull
April 10, 2025
Updated review

Went unto the store. Rep was helpfull. Got my order set up. Front cashier got it through and delivered in a few days

Date of experience: March 31, 2025

Pipes and programmer
January 28, 2025
Previous review

Recieved the parts. Fast. 1 part was bad. Talked online. Then went to J & P. And they noted same issue and replaced right away

Date of experience: January 25, 2025
California
1 review
0 helpful votes
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Gasker
April 10, 2025

The part said guaranteed to fit but it didn't. It was round and the original part had an indent for the cover

Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Mustang Seat and backrest
April 10, 2025

Ordering and customer service was great! However the seat I received is defective.

Date of experience: March 31, 2025
New Hampshire
1 review
0 helpful votes
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Easy process
April 10, 2025
Updated review

The whole process was easy for me and I find some humor in the emailed updates. Thank you.

Date of experience: March 31, 2025

Good
June 30, 2024
Previous review

Easy to use and good products :) quick shipping, great white wall tire

Date of experience: June 19, 2024
Missouri
1 review
0 helpful votes
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Icon gloves
April 10, 2025

I bought the gloves for there design and name. Good quality!

Date of experience: March 31, 2025
Arkansas
1 review
0 helpful votes
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Credit for original helmet
April 10, 2025
Updated review

My experience has been great all of the products i have purchased have been great

Date of experience: March 31, 2025

Very easy, lots of inventory very helpful
February 23, 2025
Previous review

Very easy, lots of inventory very helpful

Date of experience: February 12, 2025
Alabama
1 review
0 helpful votes
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O comment
April 10, 2025

Was hoping to get entire order on the same day but had to wait on 1 item.

Date of experience: March 31, 2025
Connecticut
1 review
0 helpful votes
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Very reliable company.
I go into the web site, choose my items, it's at my door quickly.
It's like we're friends..

Date of experience: March 31, 2025
North Carolina
1 review
0 helpful votes
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Order for 1982 Harley
April 10, 2025

I had no issue with the delivery or the quality of parts. I will be using J&P Cycle again on the near future.

Date of experience: March 31, 2025
North Carolina
1 review
0 helpful votes
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Nice product and quick shipping.
April 10, 2025

Website is easy to navigate and quick shipping. Nice product.

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Fast shipping well packaged
April 10, 2025

Fast shipping well packaged, parts fit exactly as required

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
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5 stars for sure
April 10, 2025

Fastest delivery ever. Perfect transaction. Would definitely buy from here again.

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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Love shopping at J&P
April 10, 2025

Excellent as usual. Easy online ordering and returns, if needed.

Date of experience: March 30, 2025