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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Hubby loves these directional lenses. This was the second set we've purchased since he bought his Harley.
I enjoy the ease of purchasing on the website and it makes sure that the part will match our bike. This last purchase was a bit confusing and unfortunately will be returning one of the boxes.
J&P never fails to impress me. Ordered Shocks on Sunday night and they were at my door Tuesday Afternoon.
Parts were described correctly. The rubber gasket was torn. It was supposed to come with multiple jets and it came with the same jet multiple times. It was supposed to be for a 1400 and it look like children packed it.
Easy and error free
Quick product location and extras were easy to locate also using the search
Overall experience was good, even with the return but when I got the replacement the tire date code makes it a 2 1/2 years old I figured at least it be a 24 date code..
Good service and price. Wide variety of products to choose from.
Items ordered were delivered on time and exactly as advertised. Everything easily installed and performed perfectly
Shipping was awesome bought ram phone works as expected. Bought a saddleman gel pad for my seat rode 330 miles on my but is still sore gonna go buy a new seat
Great service and products always provide what i needed great shipping policy
Great product at a great price! Very satisfied.
Would definitely purchase again!
Great seller but manufacturer said it was a positive fit when no where close jpcycles was great with return and ordering from another vendor
Delivered quick order complete quality products and had everything I was looking for.
J&P has what I need in stock.Exactly what I needed.Excellent quality.
Good kit but had to reuse the OE dust seal. Replacement seal tore easily when installing. Still fixed the issue. I'd still recommend
Always a pleasure doing business with J&P. Quality parts and fast delivery
Customer service is great, but I only needed them due to poor shipping and lost deliveries. I am a member of the "CLUB" but the shipping is only marginally better.
The part that I ordered fit perfect no issues. I was happy with my order
Ordered several parts from them so far and everything has been great. Fast shipping and quality product
You wouldn't think 2" would make a difference on a dyna but it truly does for someone who's 6'-1".
It was very easy to search for the part I needed. HD dealership told me it was a discontinued. I received it quicker then expected. It fit like the original.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

