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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,536
This company responds to reviews on average within 5 days

Instant Feedback

73,051 reviews

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Massachusetts
1 review
0 helpful votes
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Hubby loves these directional lenses. This was the second set we've purchased since he bought his Harley.

Date of experience: March 30, 2025

I enjoy the ease of purchasing on the website and it makes sure that the part will match our bike. This last purchase was a bit confusing and unfortunately will be returning one of the boxes.

Date of experience: December 10, 2024
Pennsylvania
1 review
0 helpful votes
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Never Fails
April 10, 2025

J&P never fails to impress me. Ordered Shocks on Sunday night and they were at my door Tuesday Afternoon.

Date of experience: March 30, 2025
Michigan
1 review
0 helpful votes
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Missing jets torn gasket
April 9, 2025

Parts were described correctly. The rubber gasket was torn. It was supposed to come with multiple jets and it came with the same jet multiple times. It was supposed to be for a 1400 and it look like children packed it.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Easy and error free
Quick product location and extras were easy to locate also using the search

Date of experience: March 30, 2025
Maryland
1 review
0 helpful votes
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The tire date code
April 9, 2025
Updated review

Overall experience was good, even with the return but when I got the replacement the tire date code makes it a 2 1/2 years old I figured at least it be a 24 date code..

Date of experience: March 30, 2025

Ray was a huge help!
March 31, 2025
Previous review

Ray was a huge help!

Date of experience: March 21, 2025
Ohio
1 review
0 helpful votes
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Easy ordering
April 9, 2025

Fast shipping and easy ordering. The website is easy to navigate

Date of experience: March 30, 2025
Florida
2 reviews
0 helpful votes
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Great service quick shipping
April 9, 2025

Good service and price. Wide variety of products to choose from.

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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All Good
April 9, 2025

Items ordered were delivered on time and exactly as advertised. Everything easily installed and performed perfectly

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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Gel pad
April 9, 2025

Shipping was awesome bought ram phone works as expected. Bought a saddleman gel pad for my seat rode 330 miles on my but is still sore gonna go buy a new seat

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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Prompt and what I ordered
April 9, 2025

Great service and products always provide what i needed great shipping policy

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Harley foot pegs
April 9, 2025

Great product at a great price! Very satisfied.
Would definitely purchase again!

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Tri glide slip ons
April 9, 2025

Great seller but manufacturer said it was a positive fit when no where close jpcycles was great with return and ordering from another vendor

Date of experience: March 30, 2025
Indiana
1 review
0 helpful votes
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Great
April 9, 2025

Great site good quality everything I've ever got from this site is always on time and what I expected 👍

Date of experience: March 30, 2025
Illinois
2 reviews
0 helpful votes
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What I need in stock
April 9, 2025
Updated review

Delivered quick order complete quality products and had everything I was looking for.

Date of experience: March 30, 2025

Terry components battery cables
November 9, 2024
Previous review

J&P has what I need in stock.Exactly what I needed.Excellent quality.

Date of experience: October 30, 2024
Florida
2 reviews
0 helpful votes
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Good rebuild kit but dust seal tore
April 9, 2025
Updated review

Good kit but had to reuse the OE dust seal. Replacement seal tore easily when installing. Still fixed the issue. I'd still recommend

Date of experience: March 30, 2025

Great price, quality and fast delivery
December 29, 2024
Previous review

Always a pleasure doing business with J&P. Quality parts and fast delivery

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Customer service is great, but I only needed them due to poor shipping and lost deliveries. I am a member of the "CLUB" but the shipping is only marginally better.

Date of experience: March 30, 2025
Michigan
1 review
0 helpful votes
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Happy with my purchase
April 9, 2025

The part that I ordered fit perfect no issues. I was happy with my order

Date of experience: March 30, 2025
Pennsylvania
1 review
0 helpful votes
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Great service as always
April 9, 2025

Ordered several parts from them so far and everything has been great. Fast shipping and quality product

Date of experience: March 30, 2025
Alabama
1 review
0 helpful votes
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Daddy long legs seat
April 9, 2025

You wouldn't think 2" would make a difference on a dyna but it truly does for someone who's 6'-1".

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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It was very easy to search for the part I needed. HD dealership told me it was a discontinued. I received it quicker then expected. It fit like the original.

Date of experience: March 30, 2025