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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,510
This company responds to reviews on average within 5 days

Instant Feedback

72,966 reviews

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Florida
1 review
0 helpful votes
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Quick & Easy
April 9, 2025

My order was easy, the part was shipped and received quickly. The part was packaged in a manor to not be damaged during transit or nuclear blast. Within a few minutes the part was on the bike, a perfect fit.

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Customer satisfaction
April 9, 2025
Updated review

My purchase was easy with no frustration. This is whats called frictionless purchasing. Seems like Amazon has it down pat and now you do also. I bought two items with one of them being not what I expected. The return process was just as easy with no problems. These are some the reasons why customers return. Great job and please keep up the good work.
Thank you.

Date of experience: March 30, 2025

Easy friction with purchasing and also with returns...
April 4, 2025
Previous review

Easy friction with purchasing and also with returns and refunds. Thank you and keep up the good work! 👍

Date of experience: March 25, 2025
Arizona
1 review
0 helpful votes
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Helmet matched
April 9, 2025

I bought the helmet to match one I already had, it was perfect

Date of experience: March 14, 2025
Oregon
1 review
0 helpful votes
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Five Stars
April 9, 2025

Five Stars^was easy and fast and on time! Thank you for the no problems delivery.

Date of experience: March 29, 2025
Ohio
1 review
0 helpful votes
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Good
April 9, 2025

Got what I needed in a timely manner. Appreciate it. Thanks!

Date of experience: March 29, 2025
Indiana
1 review
0 helpful votes
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Correct part every time.
April 9, 2025

Easy to find and navigate the website to find the mount i needed for my street glide.

Date of experience: March 29, 2025
Arizona
1 review
0 helpful votes
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I have been buying various HD products from JP since 2014. They have gone through some changes for sure, but in the end they are still operating. I'll continue to buy from JP what I can. Thank you much

Respectfully,
Dean M

Date of experience: March 19, 2025
Virginia
1 review
0 helpful votes
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Tire purchase
April 9, 2025

Professional and punctual. Awesome quality fast shipping

Date of experience: March 29, 2025
Louisiana
1 review
0 helpful votes
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My new stuff
April 9, 2025

Everything was fine and my representatives were very helpful.

Date of experience: March 29, 2025
New York
1 review
0 helpful votes
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A really quality brake caliper kit for updating your bike's front brakes. Haven't installed them yet, great price & fast shipment..

Date of experience: March 29, 2025
Kansas
1 review
0 helpful votes
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Service was good
April 8, 2025

The Avon grips are not as comfortable as the Kurykan. I got the soft ones and spend the extra and get the others

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Accelerator pump parts
April 8, 2025

They came pretty fast and worked out good thank you. I will most likely be ordering again as needed...

Date of experience: March 29, 2025
Wisconsin
1 review
0 helpful votes
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Great
April 8, 2025

Always great to buy from. Never had any issues and will continue to buy from them

Date of experience: March 29, 2025
Florida
1 review
0 helpful votes
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Leather hand grip covers
April 8, 2025

J&P is Great and always easy to shop with.
Great quality motorcycle items

Date of experience: March 29, 2025
Tennessee
1 review
0 helpful votes
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Would buy from again
April 8, 2025

The only issue was with payment I chose Paypal and it sent me there then back to J&P two times so I lost my preferred payment method with Paypal could have been buyer error also.

Date of experience: March 18, 2025
California
1 review
0 helpful votes
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Maintenance items
April 8, 2025

Just simple oil & filters change order. Everything was fine.

Date of experience: March 29, 2025
Minnesota
1 review
0 helpful votes
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Nice Shocks
April 8, 2025

I put Legend Revos on my 2003 Road King and replaced to 20 year old Air Rides. I couldn't see 2 grand for a twenty year old 5 thousand dollar bike. These were high priced at 800 bucks but I dare say the ride is at least as good if not better than the Air Rides with compressor.

Date of experience: March 29, 2025
Connecticut
1 review
0 helpful votes
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I always have great experiences with J&P cycles. I will continue to use them.

Date of experience: March 29, 2025
Minnesota
1 review
0 helpful votes
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Satisfied with shipping and part's quality and fit. I have purchased for Harley Fat Boy. Harley tri glide Harley wide glide Harley ultra classic and Indian road master.

Date of experience: March 29, 2025
California
1 review
0 helpful votes
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Thank You
April 8, 2025

Great service. Great price. Product arrived quickly. Stoked on my purchase experience.

Date of experience: March 29, 2025