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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,582
This company responds to reviews on average within 5 days

Instant Feedback

73,161 reviews

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Illinois
1 review
0 helpful votes
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Accelerator pump parts
April 8, 2025

They came pretty fast and worked out good thank you. I will most likely be ordering again as needed...

Date of experience: March 29, 2025
Wisconsin
1 review
0 helpful votes
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Great
April 8, 2025

Always great to buy from. Never had any issues and will continue to buy from them

Date of experience: March 29, 2025
Florida
1 review
0 helpful votes
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Leather hand grip covers
April 8, 2025

J&P is Great and always easy to shop with.
Great quality motorcycle items

Date of experience: March 29, 2025
Tennessee
1 review
0 helpful votes
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Would buy from again
April 8, 2025

The only issue was with payment I chose Paypal and it sent me there then back to J&P two times so I lost my preferred payment method with Paypal could have been buyer error also.

Date of experience: March 18, 2025
California
1 review
0 helpful votes
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Maintenance items
April 8, 2025

Just simple oil & filters change order. Everything was fine.

Date of experience: March 29, 2025
Minnesota
1 review
0 helpful votes
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Nice Shocks
April 8, 2025

I put Legend Revos on my 2003 Road King and replaced to 20 year old Air Rides. I couldn't see 2 grand for a twenty year old 5 thousand dollar bike. These were high priced at 800 bucks but I dare say the ride is at least as good if not better than the Air Rides with compressor.

Date of experience: March 29, 2025
Connecticut
1 review
0 helpful votes
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I always have great experiences with J&P cycles. I will continue to use them.

Date of experience: March 29, 2025
Minnesota
1 review
0 helpful votes
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Satisfied with shipping and part's quality and fit. I have purchased for Harley Fat Boy. Harley tri glide Harley wide glide Harley ultra classic and Indian road master.

Date of experience: March 29, 2025
California
1 review
0 helpful votes
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Thank You
April 8, 2025

Great service. Great price. Product arrived quickly. Stoked on my purchase experience.

Date of experience: March 29, 2025
Virginia
1 review
0 helpful votes
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Ferrules
April 8, 2025

Very nice experience, always satisfied with J and P service

Date of experience: March 29, 2025
Illinois
2 reviews
0 helpful votes
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Great purchase
April 8, 2025

It's always a pleasure to get parts. Pain free and Apple Pay makes Forms a breeze

Date of experience: March 29, 2025
California
1 review
0 helpful votes
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I ride a 1990 FXR Super Glide and recently replaced my old Corbin seat with a Saddleman San Diego Customs Edition. Originally I wanted to fix a leak coming from the main seal so I took my inner primary off and replaced the seal and spacer from Baker Drivetrain. Then I ordered a James Gasket kit from J&P. Since my bike was down, I also ordered Biltwell 8" Risers, Moto Bars and Thruster grips from J&P. Long story short, my "leak fix" turned into quite a project because I then needed new brake lines and cables to go with my new handlebar setup. Of course after removing my exhaust to get at the clutch cover to install the new cable, I noticed the rear master cylinder was leaking (Ordering a rebuild kit from J&P right now).
I haven't ridden my FXR yet but took it off the lift and sat down on it. I'm sitting taller and my wife will hopefully want to ride longer because the back seat has way more cushion. The tag says she will want to ride 400% longer so we'll see. Hopefully she won't find out how much it cost to fix my "oil leak", but I'm sure when she goes for the first ride on the new Saddleman, she won't mind.

Date of experience: March 29, 2025
Ohio
1 review
0 helpful votes
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It was fine
April 8, 2025

When my order was lost. In shipping. They sent out replacement order. Without any questions and fed x it to me.

Date of experience: March 29, 2025
Michigan
1 review
0 helpful votes
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Passenger foot pegs
April 8, 2025

My order was delivered in a timely manner and the product is extremely high quality and my order was easy to track right up to delivery, I was extremely satisfied with my experience.

Date of experience: March 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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Battery
April 8, 2025
Updated review

Shipping was fast and delivered in good condition but not very happy with battery itself

Date of experience: March 29, 2025

Easy to use and fast shipping
March 23, 2025
Previous review

Easy to use and fast shipping

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Poor packaging box was all torn up. Item seemed very cheaply made and chrome was very poor

Date of experience: March 29, 2025
Hawaii
1 review
0 helpful votes
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Chigwell jacket
April 8, 2025

The jacket took some time to get to me, yes granted I live in Hawaii so its to be expected but a month was a bit long. Customer service (Jacob P.) thank you. First view is great. First test ride in the morning.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Best Service and Products
April 8, 2025

I'm restoring a 1979 Harley and needed various parts and tires. Got them all from J&P. Delivered quickly and at great prices. Some items that were not available in other places, were found at J&P.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Harley Sportster drag seat
April 8, 2025

I was very happy with my purchase of the Harley drag seat for my xl 1200. The fit and finish is top notch. It was an excellent fit on the bike, mounting was perfect.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Harley parts
April 8, 2025

Great availability and delivery. Parts got here within to days. These guys might be faster then prime!

Date of experience: March 28, 2025