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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,611
This company responds to reviews on average within 5 days

Instant Feedback

73,238 reviews

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Illinois
2 reviews
0 helpful votes
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Great purchase
April 8, 2025

It's always a pleasure to get parts. Pain free and Apple Pay makes Forms a breeze

Date of experience: March 29, 2025
California
1 review
0 helpful votes
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I ride a 1990 FXR Super Glide and recently replaced my old Corbin seat with a Saddleman San Diego Customs Edition. Originally I wanted to fix a leak coming from the main seal so I took my inner primary off and replaced the seal and spacer from Baker Drivetrain. Then I ordered a James Gasket kit from J&P. Since my bike was down, I also ordered Biltwell 8" Risers, Moto Bars and Thruster grips from J&P. Long story short, my "leak fix" turned into quite a project because I then needed new brake lines and cables to go with my new handlebar setup. Of course after removing my exhaust to get at the clutch cover to install the new cable, I noticed the rear master cylinder was leaking (Ordering a rebuild kit from J&P right now).
I haven't ridden my FXR yet but took it off the lift and sat down on it. I'm sitting taller and my wife will hopefully want to ride longer because the back seat has way more cushion. The tag says she will want to ride 400% longer so we'll see. Hopefully she won't find out how much it cost to fix my "oil leak", but I'm sure when she goes for the first ride on the new Saddleman, she won't mind.

Date of experience: March 29, 2025
Ohio
1 review
0 helpful votes
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It was fine
April 8, 2025

When my order was lost. In shipping. They sent out replacement order. Without any questions and fed x it to me.

Date of experience: March 29, 2025
Michigan
1 review
0 helpful votes
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Passenger foot pegs
April 8, 2025

My order was delivered in a timely manner and the product is extremely high quality and my order was easy to track right up to delivery, I was extremely satisfied with my experience.

Date of experience: March 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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Battery
April 8, 2025
Updated review

Shipping was fast and delivered in good condition but not very happy with battery itself

Date of experience: March 29, 2025

Easy to use and fast shipping
March 23, 2025
Previous review

Easy to use and fast shipping

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Poor packaging box was all torn up. Item seemed very cheaply made and chrome was very poor

Date of experience: March 29, 2025
Hawaii
1 review
0 helpful votes
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Chigwell jacket
April 8, 2025

The jacket took some time to get to me, yes granted I live in Hawaii so its to be expected but a month was a bit long. Customer service (Jacob P.) thank you. First view is great. First test ride in the morning.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Best Service and Products
April 8, 2025

I'm restoring a 1979 Harley and needed various parts and tires. Got them all from J&P. Delivered quickly and at great prices. Some items that were not available in other places, were found at J&P.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Harley Sportster drag seat
April 8, 2025

I was very happy with my purchase of the Harley drag seat for my xl 1200. The fit and finish is top notch. It was an excellent fit on the bike, mounting was perfect.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Harley parts
April 8, 2025

Great availability and delivery. Parts got here within to days. These guys might be faster then prime!

Date of experience: March 28, 2025
Indiana
1 review
0 helpful votes
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Show chrome
April 8, 2025

The website was easy to use. The payment was simple. The product is quality.

Date of experience: March 28, 2025
Tennessee
1 review
0 helpful votes
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Everything went fantastic
April 8, 2025

Shipping was fast the parts was right everything went fantastic

Date of experience: March 28, 2025
Nevada
1 review
0 helpful votes
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I've ordered from J+P Cycles a number of time.
I'm very happy with the products and the turn around time.

Date of experience: March 28, 2025
Washington
1 review
0 helpful votes
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Quality
April 8, 2025

Quality products from J&P as usual. But shipping leaves little to be desired. But not J&P fault.

Date of experience: March 28, 2025
Colorado
1 review
0 helpful votes
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.
April 8, 2025

...

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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Quick delivery
April 8, 2025
Updated review

Got my stuff quickly and tracking for package made it easy to know when it was showing up

Date of experience: March 28, 2025

Parts came quick and were packaged well
April 1, 2025
Previous review

Parts came quick and were packaged well

Date of experience: March 22, 2025
Washington
1 review
0 helpful votes
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Fitment wasn't great
April 7, 2025

The mounting bolt holes on the sides were off their true position needed for easy mounting by about 1/8". I was able to make it work by enlarging the mounting holes but even then it was difficult to install on my FLHCS.

Date of experience: March 28, 2025
Colorado
1 review
0 helpful votes
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Good job J&P Cycles!
April 7, 2025

J&P Cycles has always been my go to for aftermarket parts. God quality stuff at a good price.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Excellent customer service
April 7, 2025

As always JP Cycles is amazing in their shipping time and customer service. They truly go above and beyond

Date of experience: March 28, 2025
Indiana
1 review
0 helpful votes
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Fast delivery and right part
April 7, 2025

I ordered online a simple nut for my chopper and it arrived within two days. No problems. Fast service and product was as advertised.

Date of experience: March 28, 2025