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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,438 reviews

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Pennsylvania
1 review
0 helpful votes
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Harley parts
April 8, 2025

Great availability and delivery. Parts got here within to days. These guys might be faster then prime!

Date of experience: March 28, 2025
Indiana
1 review
0 helpful votes
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Show chrome
April 8, 2025

The website was easy to use. The payment was simple. The product is quality.

Date of experience: March 28, 2025
Tennessee
1 review
0 helpful votes
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Everything went fantastic
April 8, 2025

Shipping was fast the parts was right everything went fantastic

Date of experience: March 28, 2025
Nevada
1 review
0 helpful votes
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I've ordered from J+P Cycles a number of time.
I'm very happy with the products and the turn around time.

Date of experience: March 28, 2025
Washington
1 review
0 helpful votes
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Quality
April 8, 2025

Quality products from J&P as usual. But shipping leaves little to be desired. But not J&P fault.

Date of experience: March 28, 2025
Colorado
1 review
0 helpful votes
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.
April 8, 2025

...

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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Quick delivery
April 8, 2025
Updated review

Got my stuff quickly and tracking for package made it easy to know when it was showing up

Date of experience: March 28, 2025

Parts came quick and were packaged well
April 1, 2025
Previous review

Parts came quick and were packaged well

Date of experience: March 22, 2025
Washington
1 review
0 helpful votes
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Fitment wasn't great
April 7, 2025

The mounting bolt holes on the sides were off their true position needed for easy mounting by about 1/8". I was able to make it work by enlarging the mounting holes but even then it was difficult to install on my FLHCS.

Date of experience: March 28, 2025
Colorado
1 review
0 helpful votes
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Good job J&P Cycles!
April 7, 2025

J&P Cycles has always been my go to for aftermarket parts. God quality stuff at a good price.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Excellent customer service
April 7, 2025

As always JP Cycles is amazing in their shipping time and customer service. They truly go above and beyond

Date of experience: March 28, 2025
Indiana
1 review
0 helpful votes
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Fast delivery and right part
April 7, 2025

I ordered online a simple nut for my chopper and it arrived within two days. No problems. Fast service and product was as advertised.

Date of experience: March 28, 2025
New York
1 review
0 helpful votes
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Battery
April 7, 2025

It's was fast and easy to order. It was shipped fast and arrived early.

Date of experience: March 28, 2025
New York
1 review
0 helpful votes
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Quick delivery
April 7, 2025

Ordered in the afternoon and the next day the part was delivered before the end of the way. Impressively quick delivery.

Date of experience: March 28, 2025
Ohio
1 review
0 helpful votes
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Easy ordering process
April 7, 2025

Fast shipping, exactly the battery that I needed. Didn't come with acid but all the local part stores stock it. Filled it, charged it, and back on the road.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Excellent service
April 7, 2025

Ease of ordering and excellent tracking and product delivery

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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Super helpful
April 7, 2025

Absolutely amazing great customer support experience i ever had

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Placed the order and got a quick confirmation. The tracking app worked and my passenger bars arrived when promised.

Date of experience: March 28, 2025
Indiana
1 review
0 helpful votes
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2 Day Shipping, no delays.
April 7, 2025

2 Day Shipping, no delays. Products reviewed on website are helpful.

Date of experience: March 28, 2025
Missouri
1 review
0 helpful votes
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Ordered parts and received them
April 7, 2025

I havent installed the parts yet but they seem correct as the website said they should fit my bike

Date of experience: March 28, 2025
New Jersey
1 review
0 helpful votes
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Great products/fast shipping
April 7, 2025

Great products, customer service and fast shipping. Always have a great experience with J&P.

Date of experience: March 28, 2025