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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,677
This company responds to reviews on average within 5 days

Instant Feedback

73,473 reviews

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Missouri
1 review
0 helpful votes
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Ordered parts and received them
April 7, 2025

I havent installed the parts yet but they seem correct as the website said they should fit my bike

Date of experience: March 28, 2025
New Jersey
1 review
0 helpful votes
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Great products/fast shipping
April 7, 2025

Great products, customer service and fast shipping. Always have a great experience with J&P.

Date of experience: March 28, 2025
Rhode Island
1 review
0 helpful votes
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Parts for Road King
April 7, 2025

Was easy to find the parts online and was shipped in timely fashion

Date of experience: March 28, 2025
Georgia
2 reviews
0 helpful votes
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Flh
April 7, 2025

So far so good everything I've ordered has been decent. I spent over $2000 when I put it all together I'll give you more feedback so far cool

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
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Everything was good except
April 7, 2025

The was shipped the slowest possible method available. I could of ordered the very same kit same price from Amazon and had it the next day and I'd have the customer out the door and happy. Probably won't order again

Date of experience: March 17, 2025
Minnesota
1 review
0 helpful votes
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Very nice grips.
April 7, 2025

It's very easy to order just make sure you read all the warnings they give you.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
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Good service
April 7, 2025

Ordered, shipped quick and was correct, ordered previously also

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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All balls bearings
April 7, 2025

Befor I put my bike up for the winter I noticed a howell coming from the front tire so I ordered the bearing that was an easy process and shipping was extremely fast opend the package and found a bunch of stickers got even more excited to put them on the beer fridge thanks again J&P CYCLE

Date of experience: March 28, 2025
Texas
2 reviews
0 helpful votes
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As expected
April 7, 2025

Prompt, professional and reliable service. Would expect nothing less.

Date of experience: March 28, 2025
Hawaii
1 review
0 helpful votes
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Wide Selection of Harley Parts
April 7, 2025

Found this company through Google search. Large variety of parts and accessories for my Harley Road King. What got me was the pricing free shipping to Hawaii. Pretty much the only company does free shipping to Hawaii is Amazon. Got a forever customer.

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Drag Specialties Slip Ons
April 7, 2025

For the price I highly recommend them compared to the cheap china junk

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Simple and good
April 7, 2025

Good experience bought a lot of stuff through j&p and they always deliver

Date of experience: March 27, 2025
Georgia
1 review
0 helpful votes
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It came in a reasonable time frame but good grief I didn't need 10 emails to tell me it was delivered.

Date of experience: March 27, 2025
Illinois
1 review
0 helpful votes
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Great service
April 7, 2025

I had a great experience! The item I needed came in a timely fashion and I was satisfied!

Date of experience: March 27, 2025
Wisconsin
1 review
0 helpful votes
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Great service
April 6, 2025

They have everything you could ever want. Service was quick and got everything I wanted

Date of experience: March 27, 2025
Nevada
1 review
0 helpful votes
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No issues
April 6, 2025

Ordering was easy and fast enough. No issues on the site or with the shipping process

Date of experience: March 21, 2025
Georgia
1 review
0 helpful votes
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5 star Logistics!
April 6, 2025

Received everything promptly. Even the drop ship was quick

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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When I received my order, J&B screwed up and sent me two identical items but I only ordered one. By Law anything shipped or mailed to your house addressed to you even if you didn't order it, it is yours. That being said I am not the person to do that because of someone's mistake, so I call up J&P and told them my story and got return label from them. But then I received an email from Samantha at J&P stating they haven't received there mistake back from me yet, we have been busy and haven't had time to drop of at fed ex, and if they don't receive it by a certain date they are going to charge me for the items, Bull$#*!, I didn't have to do the right thing but I did, then they threaten me with payment. Never again will I buy anything from J & P Cycles. Didn't even get a thank you

Date of experience: March 27, 2025
Massachusetts
1 review
0 helpful votes
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Ordered a battery and all 3 oils for my Harley and everything came in on time and fast

Date of experience: March 27, 2025
Connecticut
3 reviews
0 helpful votes
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I shopped J&P at rallies and on-line many times. Always a good experience.

Date of experience: March 27, 2025