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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,895
quality
23,815
This company responds to reviews on average within 5 days

Instant Feedback

73,889 reviews

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2 reviews
0 helpful votes
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Exceeds Expectations
April 16, 2026
Updated review

Communication from order entry to doorstep delivery puts Amazon and everyone else on notice. I'm really impressed with the delivery and follow through

Date of experience: April 6, 2026

Quick, easy, painless
April 2, 2026
Previous review

Quick, easy, painless

Date of experience: March 23, 2026
Ohio
1 review
0 helpful votes
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Clymer manual
April 16, 2026
Updated review

I always get a manual for all the motorcycles and cars I get so I can work on them myself. Thank you very much for your quick shipping process and prompt service.

Date of experience: April 6, 2026

It was very good and fast
April 5, 2026
Previous review

It was very good and fast

Date of experience: March 26, 2026
1 review
0 helpful votes
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Just what I needed
April 16, 2026
Updated review

I was looking for a replacement ignition for my Evo sportster. They had exactly what I needed, with an accurate description. I ordered it online and received the parts promptly.

Date of experience: April 6, 2026

Online ordering is easy, but the tech advice is their...
May 30, 2025
Previous review

Online ordering is easy, but the tech advice is their if you need it also

Date of experience: May 20, 2025
1 review
0 helpful votes
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Best store I dealt with in a long time.
April 16, 2026
Updated review

Cool no hassle you just type the year of your bick make model and push go and it will let you know what parts will fit your bike. And then all you do is pick the part you want it takes you to check out everything right in front of you so easy. Also weighting if cool too thay (JP Cycle) sends you little notes along the way.

Date of experience: April 6, 2026

Easy fun excellent.
February 27, 2026
Previous review

Everything right. From the time you go on there Web site having every part at your finger tips and reaching out to your part with a slight touch and your part is in your cart. Moving to check out is fast and easy. But the best part is waiting for your stuff, especially the cool and up to date text and follow my parts. All cool. Good experience.

Date of experience: February 16, 2026
Texas
1 review
0 helpful votes
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Wrong size bad advice
April 16, 2026

Was told your jp cycle t-shirt ran a little small so I ordered xxl way to big can't even wear it should have ordered my regular size xl guess ill give it away way to big for me to wear. But on other hand the tranny an primary oils worked out fine bike seems to like em will start buying them again

Date of experience: April 6, 2026
2 reviews
0 helpful votes
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Transmission side cover
April 16, 2026
Updated review

Part was late after paying for 2nd day. They refunded the shipping cost and gave me a gift certificate for the inconvenience.

Date of experience: April 6, 2026

East to use website
November 28, 2024
Previous review

East to use website

Date of experience: November 18, 2024
1 review
0 helpful votes
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Not as pictured
April 16, 2026
Updated review

Received a cheap imitation of what was pictured. Advertised pictures showed mud flap with imprinted scripts in leather above concho.Pictures also showed concho on the mud flap. The mud flap I received had non of that.Mud flap was returned and still have not received any credit or refund. Don't waste your money on this garbage

Date of experience: April 6, 2026
Kimberly E. β€” J&P Cycles Rep
9 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
πŸ“§ Email: [email protected]
πŸ“ž Call: 800-318-4823
πŸ’¬ Live Chat: jpcycles.com
We're here to help!


Great products, Great service and timely delivery
June 19, 2025
Previous review

Great products, Great service and timely delivery

Date of experience: June 8, 2025
1 review
0 helpful votes
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Great experience
April 16, 2026

The JP website was easy to navigate and easy to find the parts that I was looking for for my older bike. Ordering was easy and delivery was prompt.

Date of experience: April 6, 2026
North Dakota
1 review
0 helpful votes
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...
April 16, 2026

...

Date of experience: April 5, 2026
Nebraska
1 review
0 helpful votes
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Not thrilled with the product.
April 16, 2026

J&P cycles is great. I love buying motorcycle parts from them and have done so for at least the last 30 years. In my opinion this fuel pump assembly is not a typical product for J&P cycles. I have nothing but problems with it. It seems to be of a very low quality to begin with. When I opened the box I noticed that right away but figured it would be ok. Everything went together well, but it is also noteworthy that there are absolutely no instructions with the product and I was never able to find anything online either. It's a fuel pump assembly, so it wasn't that difficult, but instructions are always nice in the case something unexpected arises. After installing the product I found that the factory gas cap would not fit into the new filler. I found online where they suggest sanding the cap threads down so that it will fit. I did so still hoping for the best. I now have realized that the fuel level sending unit is nowhere close to accurate, so I will be changing the sending unit back out to the factory unit so that I know that my fuel gauge is accurate. I definitely would not recommend anyone buying this product.

Date of experience: April 5, 2026
Kimberly E. β€” J&P Cycles Rep
19 hours ago

Chad
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.

Nevada
2 reviews
0 helpful votes
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Multiple purchases over time no issues yet
April 15, 2026
Updated review

When I'm looking for certain parts for my bike, I come to Jpcycles to start my search. I find what I need, save to my wish list and order when needed. Out of my last 5 purchases from here I've had no issues. If I'm looking for some information I cant find the customer service line works awesome! Just send a message and a response comes shortly.

Date of experience: April 5, 2026

Item came quicker than anticipated
March 2, 2026
Previous review

Had my item within 2 days of the order placement!

Date of experience: February 20, 2026
1 review
0 helpful votes
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.
April 15, 2026

. **************456

Date of experience: April 5, 2026
1 review
0 helpful votes
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Pipes don't match the depiction in the ad.
April 15, 2026
Updated review

Going on the depiction I expected these headers to cross over to the left side between the transmission and rear wheel which they do on 09 and later models but not on 08 and earlier models. While the site says this pipe fits your bike it neglects to point out your pipes will be different than what's shown. Disappointed since I really want to get the left side pipe off the Derby cover which can only be done with a 2 into 1 setup. Though I am happy I was able to return for a refund.

Date of experience: April 5, 2026

Always positive to deal with πŸ‘πŸ‘πŸ‘
April 4, 2026
Previous review

Always positive to deal with πŸ‘πŸ‘πŸ‘

Date of experience: March 25, 2026
New York
1 review
0 helpful votes
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Pump fit on my 74 XLCH with a little grinding down of the thick breather base edges, left side. It would not clear casting of the case otherwise because it stuck out past the aluminum pump housing. This will probably be different for each engine of this era… so not completely unexpected.
Seems to be functioning as expected now and no leaks!

Date of experience: April 2, 2026
1 review
0 helpful votes
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Motorcycle Tires
April 15, 2026
Updated review

Always have the best experience shopping on JP Cycles. Best quality motorcycle parts on the internet.

Date of experience: April 3, 2026

I shop JPCycles for honest and quality parts
May 11, 2025
Previous review

I shop JPCycles for honest and quality parts. [email protected]

Date of experience: May 1, 2025
1 review
0 helpful votes
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Kraus EZ shift
April 15, 2026

Fast shipping. If you are looking for this product it is well worth the money! Don t buy the cheap amazon ones. Like they day you get what you pay for. I have a 14 harley street glide and this makes a huge difference finding nuetral and shifts a lot smoothly in all gears. You won t be disappointed!

Date of experience: April 5, 2026
1 review
0 helpful votes
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Gran calidad
April 15, 2026

Todo muy bien, mucha calidad el producto

Date of experience: April 5, 2026
1 review
0 helpful votes
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Fantastic
April 15, 2026
Updated review

J&P Cycles has been a pleasure to work with weather is apparel or service like new tires there very courteous and pleasant to converse with Thank You for years of service

Date of experience: April 4, 2026

Thanks great experience over the years
March 29, 2026
Previous review

Thanks great experience over the years

Date of experience: March 19, 2026
California
1 review
0 helpful votes
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No parts nearby.
April 15, 2026
Updated review

I live about an hour and a half from the nearest shop/dealer. I'm kinda stuck using the interweb. J P Cycle has what I need at a decent price.

Date of experience: April 4, 2026

Quick and easy to find what I need
February 10, 2026
Previous review

Quick and easy to find what I need.

Date of experience: January 30, 2026
1 review
0 helpful votes
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πŸ™‚
April 15, 2026
Updated review

😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

Date of experience: April 4, 2026

😁 😁😁😁😁😁😁😁😁😁😁

Date of experience: January 7, 2026