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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,518 reviews

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Massachusetts
1 review
0 helpful votes
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Ordered a battery and all 3 oils for my Harley and everything came in on time and fast

Date of experience: March 27, 2025
Connecticut
3 reviews
0 helpful votes
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I shopped J&P at rallies and on-line many times. Always a good experience.

Date of experience: March 27, 2025
Oklahoma
1 review
0 helpful votes
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Ever went well with a tire purchase. Received it in the normal 3 days

Date of experience: March 27, 2025
Wisconsin
1 review
0 helpful votes
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...
April 6, 2025

Products were delivered as I expected them to be. If I was to complain about anything it would be required to fill this out

Date of experience: March 27, 2025
Louisiana
1 review
0 helpful votes
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Awesome!
April 6, 2025

Easy to purchase. Just as described. Super easy to install!

Date of experience: March 27, 2025
Michigan
1 review
0 helpful votes
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5 star thank you
April 6, 2025

Fast shipping. Easy shopping. A great experience. Thank you.

Date of experience: March 27, 2025
Pennsylvania
1 review
0 helpful votes
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Nice touch
April 6, 2025

Very easy to install! Took all 30 seconds of my life. Looks very good

Date of experience: March 27, 2025
Pennsylvania
1 review
0 helpful votes
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Well Built Windshield
April 6, 2025

I received the windshield within two business days from ordering it. Fit was perfect, exactly what I needed. It is a little thicker than my old windshield, very sturdy. The windshield is a couple of inches below my line of site making for a clear view of what's in front of me yet provides wind protection for me and my wife who sit slightly higher behind me. Highly recommend this shield.

Date of experience: March 27, 2025
Montana
1 review
0 helpful votes
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Fast and easy
April 6, 2025

All good on all levels will definitely order again.thanks!

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Very satisfied customer
April 6, 2025

From the ordering process being my bike specific to the ease of checkout to the delivery the whole process was very easy and stress-free.

Date of experience: March 13, 2025
Texas
2 reviews
0 helpful votes
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Always a pleasure to order from
April 6, 2025
Updated review

Was easy to find what I needed and was delivered on time. Parts were correct and easy to install.

Date of experience: April 1, 2025

Found what I needed and easy to order
March 30, 2025
Previous review

Found what I needed and easy to order

Date of experience: March 20, 2025
Pennsylvania
1 review
0 helpful votes
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Fast shipping
April 6, 2025

Had what I needed. Arrived early. Price was a little on the high end. In stock and fast shipping

Date of experience: March 27, 2025
Alabama
1 review
0 helpful votes
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Linby Hwy bars
April 6, 2025

Easy purchase, great selection and prices. Good past experiences

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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Good packing
April 6, 2025

Order came quick, and they packed it well. I recommend them!

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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Quality part and fast delivery
April 6, 2025

I broke off the plastic top of my transmission dipstick on my 2023 Street Bob. I ordered a new chrome one and it came fast. J&P interior me updated about my order the whole time.

Date of experience: March 19, 2025
Illinois
1 review
0 helpful votes
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Good
April 6, 2025

Smooth informed well, good products, have a lot to choose from

Date of experience: March 26, 2025
Texas
1 review
0 helpful votes
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Great place to do business
April 6, 2025

Wrong part was ordered. Called order the correct part and returned the wrong part! Great experience!

Date of experience: March 26, 2025
Illinois
1 review
0 helpful votes
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One stock shop
April 6, 2025

They have everything you need and it's a lot cheaper than buying it at Harley, got everything I needed to change all three fluids and do the work myself for $160, Harley charges 700

Date of experience: March 26, 2025
Canada
1 review
0 helpful votes
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FLHTCUI Break Rotor
April 6, 2025

Pros- Great shopping experience with J&P cycles! The brake rotor that I had ordered arrived within a week.

Cons- Brake rotor didn't come with new mounting screws.
I have ordered a brake rotor in the past from another company that came with new mounting screws.

Date of experience: March 26, 2025
Louisiana
1 review
0 helpful votes
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They stand behind what they sell.
April 6, 2025

I ordered 3 brake line banjo fittings. The picture of the ones I purchased showed them to have a slight bend in them. When I got them they were straight fittings. Contacted CS for an exchange, they refunded the sale price and as they did not have the ones I wanted, they apologized that they were not available at the time and told me to just keep the ones I had.

Date of experience: March 26, 2025