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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Other than having to pay for it in total up front and not really knowing much about them was unsettling. Then HAVING to send your old one back within a certain time frame or they automatically charge you a pricey core charge was the parts I didn't like. However, it was a great price, it works great and the truck is doing just fine now.
Great service but just realized usps failed to deliver core
Computer swap went well with no problems...thanks Car Computer Exchange!
Stop sending messages. The pcm works. It took a long time to receive
Charged twice for 1 item, still no refund. Multiple emails and phone calls made with extremely poor customer service.
I enjoyed car computer exchange they helped me a lot and they sent the exact part it works great
And I was happy that just says you describe yourself you are. That have zero complaint. And if I have possible another electrical issue that y'all might be able to handle I will look you up
I had purchased a PCM from a competitor, and had to return it 4 times, and they still can't get it correct. Went to Car Computer Exchange's website, ordered it up, few days later it arrived. Placed the computer and never had a problem.
They sent my ECM, i sent my old one back. Pretty simple process. My 2009 Dodge Caravan is back up and running with no warning lights on the dash. This won't be the last computer I buy from CCE. I have a small dealership in Southern Indiana and will definitely buy again!
I bought this new PCM a couple of months and have with no issues.My old PCM was causing my van to run rough, cruise control wasn't working and my battery light was on all the time, all those problems were solved.
Chased a misfire for a few years. Computer fixed it! Works great.
Fixed everything that was wrong best price and fix
Bought a computer for my daughters car. Still having problems sending it back for them to look at again time will tell
It was a great experience and I will be recommending your company.
The service and delivery was quick,, the first computer failed inspection, they quickly inspected another and got it out to me programmed.
Great plug and play works just fine absolutely no complaints
Very helpful and easy to deal with. New ECM came quickly and solved my running issues.
Very pleased with my purchase. Programmed computer and keys. Everything works great.
This was a second replacement (first one was from another vendor). Seemed to work better than the previous one, but didn't completely resolve our issues.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members