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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Easy install, works great, all my check engine codes are gone! Great customer service and communicatIon.
The process was simple. Give CCE your vehicle information. Once you get the ECM you swap it out and send the old one back with provided shipping label.
The new ECM didn't actually fix the problem I was having, but I kept it anyway. The only con was I seem to have lost fuel economy. My MPGs went down from 16 to 14 average.
Order arrived early, the work was done perfectly, excellent service.
Received the computer right away followed the directions installed and now the Jeep Wrangler runs great!
CCE had the part that I needed at 1/3 the cost of the dealer's. It was easy to find the one I needed and it was shipped quickly. It was installed and worked as expected. Also, the core return couldn't have been easier. They had a return label and box ready and waiting as part of the initial package. All I had to do was put the core in and drop it in the mail.
They are a great company. They answered all my questions upfront. Didn't try to hide other costs like other companies have. Everything was a smooth transaction.
Perfectly satisfied with purchase. The process was and convenient. Would recommend to anyone.
Got my part timely with the return sticker for the core. It also included a list of what to check to ensure the ecm would not be damaged if you did not check/replace some other parts related to the electrical system.
Diagnosed a burned up PCM in my wife's Wrangler, filled out the short questionnaire to ensure i received the right part, and was delivered on time. Literally plug and play install and has been working flawlessly for a few months now. No extra costs or hidden fees, no extra programing or anything. Works exactly as expected.
Tried everything, changed puter, didn't fix problem. I was told the mass air sensor didn't go bad, just needed cleaning. Wrong. Changed it fixed my issue.
Worked perfectly plug and play 5/5 everything went in just fine just like the video had described will definitely be ordering from y'all again if I need another PCM
Quick service and turnaround. Worked as advertised.
The computer was received, installed, and is operating correctly, However, I have not been reimbursed for the computer that I removed from my car and returned to CCE within 2 days of receiving the new computer.
Very good service,the part I bought worked,and I was able to sell my jeep
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members