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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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The part has worked wonderfully...No issues thus far...
My first time ordering...so far so good...in the process of getting the old 1 out and the new 1 in now
My sister has an older 2006 explorer, we verified the ecu was bad. Your service was excellent and affordable, and cleared up about 20 codes that were lingering. Thank you
Plug and play as described followed the directions as said jeep runs good as new. Thank you
Got the correct part, it's been working for months
Had tons of codes and issues with AC not working intermittently and late shift timings. My mechanic assured me it was an internal failure of the PCM and I needed to get a new one from the dealership. They quoted me $2500 and I said hell no to that noise! Y'all replaced it at a fraction of the cost. I just had my mechanic do all the checks prior to installation. My mechanic is now wanting to use you for future work. Great job guys!
Have you received my core? I haven't heard a word since I sent it in. Please advise
Customer service was great and was extremely helpful.
Received the part.it didn't fix our problem.truck is in a mechanic shop as we speak
Car Computer Exchange was fantastic to work with! I had many questions, especially since I had invested so much time and $ trying other solutions first. My vehicle is also outside the country so I had more complicated logistics to receive and transport the new computer. The experts at CCE were very helpful answering my questions and concerns!
It was one of the most convenient transactions and purchases I've ever made online. The truck runs like a boss now
I am pleased with my experience and delivered part. As of now it is working perfectly as described before purchasing.
I was under the impression that I was gonna get my core charge back but never did.
Had a wonderful experience with the transaction overall. I did call customer service a couple of times due to issues in my end but they were always extremely helpful and was able to resolve all the questions I had
Since i put in the computer the transmission now shifts hard when it never did before wish i would have taken it to the dealer before i spent the money
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members