Car Computer Exchange

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Car Computer Exchange

4.6

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From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


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Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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3,113 reviews

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Utah
1 review
0 helpful votes
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Quick and Painless
May 16, 2023

The auto shop had no idea when we would get a new computer for our car so we looked into this and it was painless. Typed in the vin and they quickly sent me a new one. Plugged it in and boom it worked perfect!

Date of experience: May 16, 2023
Oregon
2 reviews
0 helpful votes
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My purchase was for a 2004 dodge ram. Works good now and got rid of my check engine light. Simple install. My new issue is that now my cruise turns off above 60 mph. Also the exchange/warranty policy is crap with the speedy return being mandatory to keep the warranty. Not everyone has the time to jump on projects. The product itself works great and was an easy switch out.

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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Excellent service
May 16, 2023

I had such an excellent time response. I received my part fast and was able to fix my truck in a timely manner.

Date of experience: May 16, 2023
Illinois
1 review
0 helpful votes
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The delivery came right on time. The computer was the correct one first time. The computer work as expected. Would recommend this company for your cars computer needs.

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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98 jeep grand cherokee laredo
May 16, 2023

Purchased a car computer from Car Computer Exchange for a 98 jeep installed computer as per their instructions. Jeep started up right away

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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I received a reprogram computer and install it on my truck and I am now driving my truck successfully thank you guys for your service

Date of experience: May 16, 2023
New York
1 review
0 helpful votes
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Purchase Experience
May 16, 2023

Timely service and expedited shipping. The part ordered and installed was just as listed in the description.

Date of experience: May 16, 2023
Oregon
1 review
0 helpful votes
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TOTAL SCAM!
June 15, 2023

ECM from dealer was on back order. I called to ask about the exchange process through car computer exchange. They didn't have one in stock so we sent ours in to be repaired. I filled out the form on what it fit and what was wrong. I was told they would test it and if nothing was wrong they would charge to test and send it back. If it showed a problem they would fix it and return it with warranty. They called to ask the same questions that were on the original order form. No further contact happened until we got the computer back and it had the same problem. When I called for tech assistance and told him what was wrong and what we had done for testing he said ok. How would you like to proceed? I was a little shocked but responded with " I would like a computer that works". He indicated it wasn't his vehicle or his decision ( like its not his problem). He said they didn't have another one so they would refund us and hung up. That was weeks ago and have not heard or received anything. When I call tech they just hang up before anything is said. I have sent multiple emails as outlined on their answering machine for warranty.

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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As described
May 16, 2023

Plug and play, no issues at 6 month mark. Hopefully will start that way

Date of experience: May 16, 2023
Tennessee
1 review
0 helpful votes
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Very fast delivery, well protected packaging and clear instructions and packaging for return. Mechanic has worked with this company in the past also talked very highly of them.

Date of experience: May 16, 2023
Colorado
1 review
0 helpful votes
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Truck computer
May 16, 2023

It was easy all you had to do is look at what you have and then order the same thing giving them all the information they need

Date of experience: May 16, 2023
Kansas
1 review
0 helpful votes
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Computer would not work the car
June 15, 2023

Had to take it to the dealership and have it programmed

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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All good
May 16, 2023

Jeep ECU worked as advertised. Complete plug and play no issues. Fixed all of the issues I was having with the vehicle.

Date of experience: May 16, 2023
Ohio
1 review
0 helpful votes
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The part works fine
May 16, 2023

The part I ordered works great and my car is running better than ever

Date of experience: May 16, 2023
Washington
1 review
0 helpful votes
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Car computer
May 16, 2023

My computer came quicker then expected and I liked how I had to give my vin number so it was an exact match.
Come to find out the computer wasn't the problem but I kept it anyways. It probably needed changed out in my 99 Durango.

Date of experience: May 16, 2023
Oklahoma
1 review
0 helpful votes
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New life
May 16, 2023

From ordering to starting my truck rgere could'nt have been an more simple process. I am very certain my 9 year old grandson could have read and followed the instructions for instilations. It really is aplug and play computer.

Date of experience: May 16, 2023
North Carolina
1 review
0 helpful votes
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Disconnected my old computer and plugged in the new computer from Car Computer and I've been rolling every since!

Date of experience: May 16, 2023
Florida
1 review
0 helpful votes
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Jeep computer
May 16, 2023

Everything went smoothly and the part worked perfectly. Highly recommend Car Computer Exchange

Date of experience: May 16, 2023
Nebraska
1 review
0 helpful votes
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Great
May 16, 2023

Everything was great liked the service and product

Date of experience: May 16, 2023
New York
1 review
0 helpful votes
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Great service
May 16, 2023

Great service, I received the desired computer and it arrived within 3 days of replacing my order.
Thank you

Date of experience: May 16, 2023