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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Everything works like it should received it fast great customer service
The computer works as advertised, but there has been no feedback in regard to my returned core. They never acknowledged receiving it or the extended warranty that they give you when you return the core.
Finding and ordering a PCM for my Jeep was easy, and returning the core was also easy. The replacement PCM worked perfectly
Bought a pcm module it was in the price range and got it in timely manner
I'm not a mechanic, but I was able to install the computer without any problems and it started right up.
All were so nice and professional and I definitely will do bussiness with them again or recommend then t all.
I received my computer for my dodge pickup, installed it immeadiatly. The truck fired right up and has been running great.
Since my car is now "obsolete" and the electronics are no longer supported by the manufacturer, I'm very grateful that computer exchange could keep it on the road
Very professional and excellent customer service. The computer worked as stars and the installation was seem less. Car Computer Exchange made this process very easy.
User friendly website, easy directions for ordering. Pre install checklist was thorough n helped me to find couple more wiring issues. Plugged, played, n back on the road again, thank u!
1 month later the new computer yall sent me went out and still havent herd nothing back about my replacement and i thought they had warranty it first started having lights come on check engine lights on all type of things now im stuck with nothing
It doesn't work it doesn't work it doesn't work it does not work it doesn't work
Took a little longer than expected to receive, but unit works great! So far...
I'm not happy with the computer swap. Check engine is consistently on now, and I've replaced the majority of the parts coming up on the error log.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members