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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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This was a second replacement (first one was from another vendor). Seemed to work better than the previous one, but didn't completely resolve our issues.
Friendly and professional.Gave complete instructions to install PCM for proper working order.
This is the second computer I have ordered very happy with the plug and play and the fast service. I would definitely use them again.
Communication is key to a purchase of any product. Most buyers would like an estimate of product delivery expectations.
I ordered this part for my car, the l light still on the dashboard and I don't have that part on my car
The refurbished pcm I received was for a vehicle that was equipped with anti theft and utilized a grey handled ignition key. My vehicle is not equipped with an anti theft feature and uses a black handle ignition key. I now have an engine light on with code p0633 because the computer is looking for the anti theft key and cannot detect it. The vehicle runs fine with this exception
The computer worked beautifully. After relearning the transmission it drove smoothly through all gears.
Great Customer Service! Very helpful and informative about the questions I asked.
Computer arrived as expected and functioned perfectly
So Long story short, I have an older Jeep Grand Cherokee and the pcm (computer) went out and every time I tried to start vehicle it would go into Anti theft mode and nothing worked. Some days I was able to unhook battery and it would reset the pcm and it would start and other times it would not and I would have to unhook the battery several times and let it sit for a while and then it would finally start. So I took the Jeep to the dealership to have the PCM replaced and was told by the head mechanic that the part is discontinued and he could order one from one of the aftermarket parts companies and install it but it would not have any type of warranty. He told me that there is a place on the internet called Car computer exchange and that all I had to do is take the old one out and unplug the 3 blocks of wires and plug them into the new pcm and it should start right up. And he was right it was as easy as that. Even the mechanically embarrassed can plug and play!
Just as stated works perfect have had no problems with that so far I would deal with him again
Dealing with this company was excellent. They went to extreme measures to find the computer that I needed.
I emailed to ask when it will be shipped. They answered very quick. Only took few weeks to get pcm and it worked perfectly. Sent old one back with label they provided. My mechanic wanted 2000.00 for new pcm. I told him about them. He said he didn't know they were that cheap lol. Nice try.
Easy to work with, quick delivery. Needed this to fix issues with our Ranger.
It was super easy and super quick my mechanic apparently didn't know about this company and had my vehicle for 4 weeks trying to find the part he told me what he was trying to get I contacted car computer exchange had it ordered within 5 mins had it delivered within a week and had it put on the next day
Sent the computer people my computer from my Dodge truck. Got it in reasonable time work great thanks
Very very very slow to ship……………….::.::::::……. ………
The part I ordered showed up in a timely manner and the company was very easy to work with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members