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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I was very pleased with how easy it was to determine he correct part & place the order.
Delivered in 2-3 days. Jeep is in the shop right now being installed
I had a great experience with you all, and fast shipping. My mechanic hasn't got the old off yet I will ship as soon as possible.
Very quick transaction. Fast shipping. Great place to buy parts. The mechanic hasn't got it fixed yet. I will ship the old one back as soon as possible.
Good so far need customer service my new pcm don't work rite.
My experience was good. The part came and it just needed a little bit adjustment.
My experience wasn't the best. The part was delayed twice finally received the part according to my instructions clear the fault codes disconnect the battery wait a half an hour hook the battery back up and enjoy your car or truck nothing about getting a key code for the new computer I have a locksmith lined up to go to keys $180 for two keys I still would have bought the computer but nothing I seen or red said anything about it that's it
I thought from you before for a PT Cruiser is that the car still running fine so I'm here to try again thank you guys
Very rude people! Would not recommend sending anything her for repair no communication skills
Good overall with shipping and delivery -- site was easy to navigate -- ECM installed as expected and working normally
A very smooth transaction, would use again! Thank You for your service
Excellent for the most part very resourceful and reliable thanks
Was fine called to see when it was going to ship need to know how to exchange core
I followed the instructions and connected the new module, It started without any problems! Before this, my car wouldn't start, and the scanner didn't detect any communication with the PCM.
We had a great experience. They sent directions of what to do and we followed them.
From start to finish, including shipping time both ways, it was only about 10 days,
It was a plug and play works great easy install Jeep runs great I will be telling my friends about your product
Ordered it for my customer, it came in and worked as factory.
I received the ECM on time as described, i will be installing it this weekend and hopefully all will go well. Thanks.
I had to go buy the proper tools to take out my old computer and install my new one. I have not had time to do it yet
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members