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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Jumped on the computer found car computer exchange got just what I needed fast shipping good experience
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My ECM was non repairable but these guys let me know right away and shipped it back to me right away. Will use them again if I ever need to.
It was ok well not sure if it fixed the problem so we will see about
Took package to dealership for install, to have dealership call next day and tell me that it wouldn't even let the engine turn over. Disappointed as the ad told me they was plug and play.
Ask a couple questions to make sure it fit sent me the correct part definitely recommend
Quick and easy, we'll plug it in when it gets here, no screwing around with programming or PATS, and customer will be on their way! Then we send our old fubar module back to them then.
Their process is very straightforward and easy to follow. When multiple units may be available they ensure you get the number off the original along with your VIN. I followed their easy to follow step by step instructions and my Liberty started up and purred. However on my second test drive a similar misfire condition started. In my original Liberty PCM it was a cylinder #4 misfire and ionization problem, the replacement has the same problem except it indicates the #2 cylinder. I sent the replacement back for them to analyze and am waiting for a replacement.
My dealership said I needed a computer for my car and I've waited months and the dealership said they couldn't find one and I guess they didn't look hard enough cause I found one on this site and it came to me pre programmed.
Easy shopping and when I had to call due to a mix up for a typo, was impressed with the help I received.
Easy to navigate and find the right parts needed to place an order.
Very reasonably price good customer service the rep took all info needed
Ordered on a Tuesday, mailed out and had it Sunday, amazing quick turnaround!
Just ordered the part online and 3 days later it showed up. Didn't have to call anyone and give them a bunch of part numbers the Vin #s. I don't have time for all that. Thanks for having a website that works. I sent the old one back the same day. Thanks
I received the product and it fit perfectly and worked perfectly, i already returned the old unit with the enclosed label
So far it's looking good, but I will not know until it's finished before I can rate the service.
Good, employee responces to my questions about necessary required part number to provide to your techicians.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members