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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Sent off to correct a PCM issue, with loss of signal. Once returned, vehicle will crank, but does not start, when it ran before rebuild.
No thank you I do not wish to elaborate anymore decided to shop somewhere else
This transaction worked seamlessly. The car dealership didn't have access to a new part, so Car Computer Exchange shipped me a preprogrammed part quickly. The part worked flawlessly. I highly recommend this company.
I have ordered the part. They asked for a survey. I have yet to receive the PCM and haven't dealt with their reps yet. The ordering process was easy, and I am looking forward to the rest of the experience. 5 STARS thus far.
Had a problem with the PATS, sent back the PCM hope everthing will be good when I get it back. Thanks for the help.
Good so far so good will see how it works
Have ordered from them before, and delivered a good product.
I received my exchange computer back within 6 business days from when it was received by cce.
I spoke with no one and got no emails informing the status of my unit no my notification when shipped and had my order. Was actually starting to think it was a scam. Wish they had kept me informed of everything as the computer was getting programmed. Also thought I was supposed to to ship mine back but didn't receive a shipping label.
They help me along the ordering process with enougth information so I get the right parts.
Service was good, took a longer than expected to received. However, it was shipped and arrived on dates promised.
I have not heard back as of yet but over the phone was a great experience my computer was received on 4/9/25 I'm waiting to know if it's repairable and how long for the turnaround so I can't say just yet
It took a while to arrive. Instructions were clear and simple. Worked on install with no problems
Our minivan just stop running one day and yhx to you guys It's running like new again
Didn't solve my problem but whatever, not worth taking it out and sending back
Great service would definitely order again great service will definitely order again
Received the computer followed the instructions car fired right up but electric fan stays on while its running if you have any advice i'd appreciate it otherwise the car will run a little cooler all the time.
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They have quality and speed, they met my expectations. The best thing is that they offer a warranty, my vehicle is working perfectly.
It was a good experience It started right up with no problem will recommend other people to this company
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members